Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Not worth the money in upgrades over the 1000XM3
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a replacement for the WH-1000X3. (Thank you geek squad protection plan!) Not much difference in sound quality, extra bluetooth pairing to second device is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christian,
We're glad that you like the multipoint function of the headphones. Your feedback about the sound quality is greatly appreciated. For optimum performance, make sure that the software version of the headphones is updated (via the Sony Headphones Connect app). You can also use the app's equalizer function to tailor-fit the sound quality to your needs.
We hope you continue to enjoy the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless headphones on the market when it comes to price and quality. I cannot recommend this enough!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelM,
Fabulous! We are truly happy to hear your satisfaction with the reasonable price and exceptional quality of our WH-1000XM4. We greatly appreciate your recommendation!
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for recommending our WH-1000XM4 and for choosing Sony!
- Romeo
sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice pair of headphones, work great for noise reduction
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelG, we're glad you like the noise canceling feature of our product! Thanks for choosing Sony. ~Earl
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset. I did have an issue with battery draining before, but I exchanged it and the new ones I ordered l perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anthony, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for $220 and still talk to all my friends about how much of a steal they were.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adam, nice! We're glad you like your purchase! Thanks for choosing Sony! Enjoy! ~Earl
You will be blown away
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best over the ear headphones you'll ever buy. It can connect to two devices at the same time so I can connect my iPad and iPhone at the same time which is really convenient. Buy these over anything else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joseph, Great! We're glad that you love the features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Okay not amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay comfort however not great. The sound is okay, nothing amazing, especially for the price. Amazing noise canceling ability and the multi-device ability is super cool. Works very seamlessly with Google Assistant.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NolanThomas, we are sorry to hear that the WH-1000XM4 did not meet your expectations when it comes to comfort and sound quality. For this, you can use the slider of the WH-1000XM4 to get the best fit for a more comfortable listening experience. For more information, please check our help guide link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html
For the sound quality, please check our help guide link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752820.html
Should you need further assistance, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
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Model Number:
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Regards,
Carl
My favorite headphones I've used so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones. They were very easy to set up and pair with my PC, android phone and tablet, and very easy to use the functions of the headphones when listening to what I want. The noise cancelling function works very well and is easy to enable/disable as needed. I also really like the swipe functions on the right side for volume and music control.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffreyM, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with this purchase. The customer service I also received was amazing!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarrylS, We are thrilled to hear that you are very pleased with your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Awesome product by sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is awesome but I didn’t get my price Match for best buys online price. Not cool, The headphones themselves are just what I thought they would be. Online reviews are on point!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Applehead! Excellent choice! We are so glad to hear that you are enjoying your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Sony earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Sony earphones for my wife and she loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi R21CUB, that was amazing! We're thrilled to know that your wife loves the superb performance of her WH1000XM4. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo
Great audio, so so microphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing, best headphones I’ve ever had in that regard and no problems ever. Unfortunately, the microphone array leaves quite a bit to be desired. Constantly cuts out and everyone tells me the volume fluctuates constantly and with extreme variation.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AWIW,
Thanks for the feedback and we do apologize for the inconvenience. You may find this link helpful on how to resolve your issue.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00240553?cpint=spt-mdr_triage_00204483_microphone
Hope this helps!
David
Connects Two Devices Simultaneously
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It can connect to two devices simultaneously, which is the best thing about XM4. If I am listening music on my PC and suddenly my phone rings, I can pick up my call and it will automatically switch to my phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mojito, That's great! Good to hear that you are happy with your purchase. Yes! WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically.
The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
Great sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and are auper comfortable! I wear them on long plane rides and I couldn’t go back!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake,
Thank you for sharing your wonderful experience with your new Sony WH1000XM4. We're glad that you like the audio quality and comfortable design of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
beSTD headponeds evber!!!!!!!!!1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its good I use it for the gym, I sweat alot and they've been handling it very well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christian, Awesome! We're very happy to hear that you're having a great time using your new Sony WH1000XM4 in the gym. Thanks for choosing Sony! -Sam
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can finally survive kids crying in sync on an airplane!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrownDevil, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume could go a bit higher, but sound quality is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Listener,
Good to know that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the volume function is greatly appreciated. Thanks for choosing Sony!
~Ralph
Best Headphones I Have Ever Had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long story short, these headphones allow you to hear the components of the music in ways that I have never heard through any other headphones before. There are songs I hear wearing these headphones that I am like did I put on a different version. I window shopped headphones for a couple years and finally pulled the trigger on these XM4s and they did not disappoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prob1980, Thank you for the amazing review! We're thrilled you like excellent sound detail and clarity of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Noise-Cancelling
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony - WH10000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones work great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoelM,
That's nice to hear that you are satisfied with the overall quality and performance of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Good value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for the value. Volume wasn’t loud enough for me.
I would recommend this to a friend