Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Go for this if you are in to Bass
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device, I faced zero issues with this device. worth for every dollar that you pay for this device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyOfficial,
We're glad that you're happy with your investment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing. Noise canceling is great. Bass is nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony delivers again
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for myself a little while back. Been using them for months, and couldn't be happier with my purchase. Awesome set of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maddux,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Easy to Use and Bluetooth Connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and connect to Bluetooth on iPhone,l and computers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenB, Awesome! We are glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony! -Carl
Solid Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. Just wish the highs we're a little bit better and would t mind a little bit more sound separation. Overall though definitely still a 5 star set of over ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ivai,
We appreciate the 5-star review of the headphones. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You can also use the equalizer function of the Sony app to tailor-fit the sound quality to your needs. Thanks for sharing your review and for choosing Sony.
~Ralph
Sony Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and noise canceling Very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonK, Awesome! We are glad to hear that you are enjoying your WH-1000XM4's comfort, noise canceling and sound quality! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality. We purchase the item and the original would not hold a charge. We had them replaced with no hassle but it had only been a few weeks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi customer, Awesome! We're glad that you appreciate the sound quality of the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly, Sony headset . Recommend this product for everyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Munsif,
Wow! Thanks for your recommendation and we are truly happy that you like the overall quality and performance of our WH1000XM4. Thank you for choosing Sony! - Marco
MWW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman that helped us was so kind and caring. Had to renew my card, was very quick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mwhite, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for sharing with us your wonderful experience! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect soundproof headphones, ultimately chose over airpod max because the case for the max is ugly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anthony,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
My review on Sony - WH-1000XM4 Wireless Noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product seems very comfortable. However, other person on the phone call when connected to the headset complained that my voice was not at all audible. Hence, returned the product with the same comments. Seems something wrong with the mic quality.
No, I would not recommend this to a friendbest purchase!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much!! color is pretty!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello aminli,
Great! We're glad that you like our XM4 so much as well as the color. Thank you for choosing Sony! - Marco
Amazing staff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is so amazing and helpful! Store always clean! Lovvveee these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AviganehtG,
Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear you had a great experience with our customer service and loved the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
IFFY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset had mine for about two years and after a year the headphone cuffs get flat and start wrinkling bad dont know where to purchase new cuffs either and feels like as time goes on quality gets worse or quiet plus the sensors are very annoying to deal with
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adventurousb,
Thanks for sharing your review and experience with the WH1000XM4. Please note that the earpads may be damaged or deteriorate with long-term use and storage. You can have the earpads replaced through your nearest Sony retailer or an authorized service center. You may find this link helpful (refer to United Radio Service Inc.):
https://us.esupport.sony.com/support/s/service?language=en_US&cpint=spt-subfooter_prodrepair
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
We love headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gift for anyone who likes to listen to things often
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IchibanConfections, We are glad to hear that. You chose the best headphone brand. Thank you for trusting Sony! Vincent
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good and I am really liking how it fits
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hung, We're happy to hear this feedback! Good to know you like the amazing fit and great sound quality of your new Sony headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
NNN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me, best buy will always be number 1 in esye type of products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnS, We are glad that you like your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
Love them!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Quality and I personally love them! Only downfall if the head band is a smidge to big other than that I love everything about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCustomer,
Thank you for telling us about your experience with your WH-1000XM4. Your feedback is extremely important to us and is very much appreciated. For comfort, try adjusting the headband and the earpads properly. Our WH-1000XM4 has a slider that you can use to adjust the length of the headband to get the best fit and for comfortable listening experience. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit.
For your reference you may find this link helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00282845
Despite your concerns, we're truly glad that you love the excellent audio and noise cancellation of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product haven’t had any issues yet. Use it all the time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dylan,
Great! Thanks for giving your feedback and we're glad that you appreciate the quality and performance of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Not sweat resistant
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little disappointed they were not sweat resistant. I called Sony and they said they would not cover damages due to sweat or moisture. Best buy did reassure me their Geek Squad protection would though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CAKO, we understand you need for a sweat-resistant headphones. Sony takes all feedback seriously. Rest assured that this will help us improve the quality and performance of our products. Thanks for sharing your review. ~Ralph