Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
Best from bestbuy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant product, value for money , reliable and trustworthy
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ArunR,
Perfect! Thank you for purchasing and trusting our products. We are thrilled to hear that you are pleased with the quality and performance of our WH1000XM4. It is really worht every penny and we're thankful for choosing Sony! - Marco
best purchase!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much!! color is pretty!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello aminli,
Great! We're glad that you like our XM4 so much as well as the color. Thank you for choosing Sony! - Marco
Birthday Surprise!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones! My daughter loved the dark color and quality!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ClaudiaA,
Nice birthday gift! We are truly happy that your daughter love her new Sony WH1000XM4 especially the design and color. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Beats are trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift to wife and she absolutes these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielR, we're glad you like our product. Thanks for choosing Sony. ~Earl
Gread Headset!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent and reliable a headset. Perfect for daily use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JacobN,
Great! Thanks for trusting Sony and we're glad that you are pleased with the quality and performance of our WH1000XM4. Thank you for choosing Sony! - Marco
Outdoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband for his birthday. He’s been working outside a lot and loves them to keep the machinery noise down. Would definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lboy, You defintely chose the best for your husband. We are glad that he loves his new wireless headphones. WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. We appreciate your feedback. Thank you for trusting Sony! -Vincent
Good for indoors not outdoors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones but, I still haven't figured out how to do really good noise cancellation without having to turn it up high. I notice that the sound leaks a lot and I don't like having random noise be playing out. I mostly use it for in my house not in Public.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josue,
We appreciate your review of the headphones. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Check that the Adaptive Sound Control is turned off. Check the setting of the Adaptive Sound Control on the “Sony | Headphones Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient.
Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for choosing Sony.
~Ralph
premium quality with awesome noise cancellation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. Bought for my son, been 3 months and he enjoys using it. The midnight blue color is classy. Overall satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pria, Great gift! Thank you so much for the 5-star rating! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Double your connection!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off the blue is gorgeous and not too crazy bright like some other headphones. Getting 2 devices on the same headphones is so helpful with WFM life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jellyman029, Awesome choice! Glad to hear that you are happy with your new WH-1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Carl
Luxury coating won't last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about these except the matte like coating on them that will immediately begin to scratch off and look less than luxurious.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErikM,
Thank you for the purchase! We're glad to hear that you love your new Sony headphones. Your feedback is greatly appreciated. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Sony noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best option for the price. A dream for a college student.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Beta,
Nice! Thank you for your purchase and we're glad that you are satisfied with the noise canceling capability of our WH1000XM4. Thank you for choosing Sony! - Marco
Love These Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound great and are easy to connect to your bluetooth device. I have mine connected to my tv and have been very happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bvargas11, Perfect! We're glad that you like the sound quality and ease of pairing. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work well, but the fit is not the best. I have a small head and they tend to slide around. The range is great though, I can set my phone down and walk anywhere in the house and within reason anywhere outside the house and they do not break connection.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JrwilliamsTX,
Good to know that you like the Bluetooth range of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the fit is greatly appreciated. Make sure to adjust the headband for optimum fit and comfort. Thanks for sharing your review and for choosing Sony.
~Ralph
Good headset
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter during the height of the pandemic. She loves them and I would have to replace them if anything happened to them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JByrd, Glad to hear that your daughter is loving her new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Peace and quiet
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Noise reduction is amazing. Completely blocks out the neighbors dogs and screaming kids. Thank you for the peace!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Copper,
Perfect! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Excellent for my daughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for my daughters birthday she enjoyed so much
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianaS, sweet! We're glad your daughter enjoys her new headphones! Thanks for choosing Sony! ~Earl
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones I just wished the noise cancelling was better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiomarI, We're thrilled to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Good for travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the headphones because I had a lot of traveling coming up, and these were very helpful on both planes and cars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hngu, We are glad that you are enjoying your newest noise canceling headphones. This is perfect for traveling. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Sony headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone that I ever use in 2023 I would recommend to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexF, We are thrilled to hear that your new Sony WH1000XM4 are the best headphones that you ever used. You chose the best brand. Thank you for trusting Sony! Vincent
ANC Issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good, but the ANC could be a little more effective.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesC, Thank you for sharing your experience with the Sony XM4 Wireless headphones. We're glad you like the headphones. We also appreciate your feedback regarding ANC. Rest assured this will be looked into. Enjoy and thanks for choosing Sony. -Craig