Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it. Highly recommended to everyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LukaszP,
Amazing! We're thrilled that your daughter is having a great time with these awesome headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
This is definitely worth the purchase for sure. G
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely worth the purchase for sure. Get it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clark,
That's awesome to hear! We're glad you like your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sonys were great! I got them for my daughter and she loved them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhiD, thanks for choosing and purchasing our product. We're glad you daughter loves her new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl
Sold all of my wired headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first Bluetooth headphones. I think I got my first choice right!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChuloHock,
That's awesome! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
Great product to have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a good device to have for music. meetings etc. I would recommend getting the protection because you never know when it will break just from mishandling it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jojo, thank you so much for your positive review!
We are so happy to hear you are satisfied with the superb quality of our WH1000XM4- especially when using it for meetings, listening to your favorite music, etc.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for your purchase and for choosing Sony!
- Romeo
You’re on your own
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but no start up or complete manual?!?! Have to go online to do anything,,, Bull Sh at this price point :(
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goodluck,
Thanks for sharing your review and experience with the WH1000XM4. We understand where you are coming from. Help guides and manuals are available on our support website. Please refer to this link for more information:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4
You are always welcome to message us for further assistance regarding the headphones. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
Ear Phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased and satisfied with the operations of this unit. Works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GAD5! Thank you for the 5-star rating! We are so glad to hear that you are enjoying your new WH1000XM4! If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Great.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved them! Nice & versatile! And the battery life is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jlagos, Awesome! We're happy to know that you love your new WH1000XM4 headphones. Great you like the noise canceling feature, sound quality, fast charging, and comfortable fit of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the MX2 for some time now, Those were THE BEST HEADPHONES. I bought these to replace those. drawn in by the promise of better battery live with the BT5.0. Very disappointed in the differences between them. The MX2 was more stylish with the leather on the outside of the cups, and the exposed portion of metal on the headband. It also had way better battery life. I consistently got the 30+ advertised life on the old ones, but I'm lucky to get 24 on the new ones. Still great headphones, sound wonderful, very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AfflictedNation, We're sorry to hear about your experience with the WH-1000XM4 Wireless Noise-Canceling Headphones. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. The battery life(Continuous Music Playback Time With External Memory) is Max. 30 hours (NC ON), Max. 38 hours (NC OFF) while the Battery life(Waiting Time) is Max. 30 hours (NC ON), Max. 200 hours (NC OFF). Usage hours may be different depending on the settings and conditions of use. The available operating times of the headphones with the battery fully charged are as follows:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752809.html
We're glad that you appreciate the quality of the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. The WH-1000XM4 headphones blend our most advanced noise-canceling with exceptional sound quality and a range of smart features for an unrivaled listening experience. WH-1000XM4 headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them.
Thank you for sharing this feedback. Jay
Great spund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as great compatibility with iphone. Works better with android
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pugster, thanks for choosing and purchasing our product. We appreciate your feedback regarding the compatibility of your Sony unit. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
Better than buds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got tired losing buds. I then decided to get something a bit harder to lose.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thurinred,
We're glad that you found the perfect headphones in the Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Epic Head Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones, i am excited to use them more and more. These blocked out all of the background noise on my 8 hour flight. Love the smart touch features on the end. Sound was very concert like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DustyD,
Amazing! We're glad that you are enjoying the sound quality, noise canceling function, and touch controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but had to return for a better dew elsewhere online
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cory, we're sorry to hear that you had returned your SONY unit.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
We have our Support team that is always happy to assist. You can email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you consider SONY again. ~Earl
Sony earphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Sony headphones exactly what I was looking for.I love to take walks and they are perfect .
I would recommend this to a friendGreatest headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and balancing. Draws you in and very immersive. Love it. My favorite headphones, by far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Slimyshoxy,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Excellent headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adult daughter loved them! Easy to travel with and great on noisy transportation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
Despite expense...Must have ..,.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent...easy to connect to devices...must have
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bailey, We are glad to hear that you are enjoying your WH-1000XM4 headphones. Thank you for your feedback and for choosing Sony! -Carl
crazy headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a real good pair of headphones. better than many others
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fernandom,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Perfect gift!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Perfect for my granddaughter. She loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iphone,
Awesome! We're glad that you found the perfect headphones for your granddaughter. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
A Good Wireless Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good wireless headphone for $250. The bass is not as good as Bose N700.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeM, We're very grateful for this positive feedback! To ensuire optimal listening experience and bass response, please download the Sony Headphones Connect app and adjust the EQ settings. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam