Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sony is king
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still the best in the business for work and travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TifJ,
Great! We're thrilled that the headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Wireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless headphones. Perfect for air travel!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Slomo63, Awesome! We're thrilled to hear you find the WH1000XM4 headphones as a perfect travel companion due to its excellent noise cancelling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
10/10 Would Listen to Sea Shanties with These
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome. My only critique is that the noise cancelling works too well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juan, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Wish I bought these sooner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones I use them everyday they’re worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shane, You've made an excellent choice! We're glad you're enjoying your new Sony WH-1000XM4 noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Super
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ddddddx vvtrssx nktedcbmudsseaacbnkesdcrr
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Puneeth, Thank you for giving the WH-1000XM4 a perfect rating! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.……………………………………………………………………………………………………………..Nothing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nadrf,
Thanks for sharing your 5-star review of the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Nice sound poor battery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and nice clean sound. Battery life isn’t nearly as good as advertised or it would be 5 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JB75, We are so glad to hear that you are happy with your new WH-1000XM4. For the battery life, please check our help guide link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP1000466396.html
Also, please check the battery life of the headphones on different modes on this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752809.html?search=battery
I hope this helps!
Regards,
Carl
high quality headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well in bluetooth or attached modes. I use for conference calls and zoom video calls as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
Awesome! You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
Slick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around good buy Bought them from my husband’ birthday and he likes them very much
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whatev85,
Great! We're glad that these headphones were a perfect gift for your husband. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
A great choice for wireless noise canceling headph
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. The color is less attractive in person than in the photos.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnJay,
Thanks for sharing your 5-star review and experience with the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Wonderful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful! I've only had it a few weeks but, so far, it's great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Macox, we're glad you like our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Flipping back and forth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is outstanding, but for whatever reason it keeps Flipping back And forth on ambient sound....Sony I need help or another one!!!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Crash15a,
We're glad that you like the sound quality of the headphones. We regret to hear that you are not having the best experience with the ambient sound function. You may find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00229328
In case you need further assistance, please let us know. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WH1000XM4.
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
~Ralph
Sony Social Support
THE headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality product! Nothing to not be happy about! Highly recommend!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Boris, Great choice! Thank you for your recommendation! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Sony
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to order, found at a good price, fast delivery, very happy with this item.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello docsnowdon, We are glad to hear that you are very happy with your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Sony is the new Master
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best head phones. Shipped perfectly well. Good service by best buy delivered in 1 day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Viper, We're very grateful for this positive feedback! Good to know you had such a great experience with the delivery. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Good headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality product with excellent noise reduction
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Az85, Thank you for the review! We're glad you appreciate the excellent quality of your new Sony WH1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig
Good Stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones work as they should and not too expensive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi farley2277, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.one word Priceless. this are the best headphones on the planet and actually is worth the price tag
I would recommend this to a friendsame as the xm3
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not very different from the xm3 i only got this cos my xm3 broke
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tobi,
Thanks for the 5-star review. We are so sorry about what happened to your XM3. On the other hand, we are really thrilled that you find our WH-1000XM4 perfect as a replacement unit.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I fine my myself reaching for these as opposed to the bowers and Wilkins.
I would recommend this to a friend