Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and very easy to use. Would definitely buy it again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chuckster, Thank you for the awesome review! We're glad to hear you're enjoying the ease of use of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We're looking forward to your next purchase! -Sam
Does excellent noise cancellation
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Absolutely amazing.The app is super easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Parshre,
Thank you for a positive feedback! We greatly appreciate you love your new headphones particularly with its amazing noise canceling function and Sony Headphones|Connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
They work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to set up as anticipated. Also got Rooked into a month of some app because it made it look like it was required.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Swoozie, We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Sound quality just ok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall is good. Perfect for those who have to use glasses. Sound quality is ok. Poor Bluetooth connection if compare to other 5.0.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Qwerty,
Thank you sharing your experience so far with your WH-1000XM4 headphones. We are happy to hear you like the great sound quality and you appreciate the overall performance of the headphones. We value your input and appreciate the feedback regarding the Bluetooth Version of these headphones. If the connection is unstable, such as when producing only intermittent sound, select the “Priority on stable connection” mode to ensure you get the best Bluetooth connection.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
Christmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift for my 16-year old grandson, and he rated them 5 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Not as good as Bose by far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these Sony’s to replace my Bose QC2’s and I was really disappointed with the sound quality. I wanted to love them but Metal music sounds like trash lids slamming against each other. Also the Sony headphones app is super over produced and complex and it doesn’t need to be... No one expects space age studio quality sound from headphones... Volume, Connected devices, and a simple EQ would’ve done just fine. I should’ve gotten the new Bose ote headphones.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi mnapier,
We regret to hear that it hasn't lived up to your expectations. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony.
~Ralph
Awesome buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I have made, I love this product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Disney,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Extremely worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones money can buy. Two bluetooth connection is really useful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PinkThunder,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Noise reduction to the max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this head phones. Talk about noise reduction!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GUser, We're glad that you love the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
Great Gift.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent... I love them.. Easy to use and great gift to give someone...
I would recommend this to a friendSony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever had would highly recommend these to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sapphirenight28, We're thrilled to hear that you feel the WH-1000XM4 is the best headphones that you ever had. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and for helping to share the word about us. Thank you for choosing Sony! -Sam
Awsome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones been using it mostly everyday since I bought them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marvel,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Best Headphones I ever owned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dual bluetooth feature is amazing this is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous,
Great! We're thrilled that you like the multipoint function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones, Highly Recommend I would by this again for a gift
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Scotty,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
Twas not to be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. Though the ANC was great these phones were not as I expected, looking for more fidelity
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heard, We regret to hear that the unit had to be returned. While we're glad you appreciate the sound quality of the WH1000XM4, we're sorry to know you're having an issue with the unit.
We recommend installing the Sony headphones Connect app and adjust the built-in equalizer to optimize the sound. Also, to ensure you get the most out of your XM4, please update its firmware to the latest version (2.0.7)
I hope you consider our Sony products in the future. Thanks for sharing your feedback.
Sincerely,
Sam
Mare
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Bit disappointed in the color. Looked more beige.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarianneW,
Thank you for the review and your feedback regarding the color of the headphones is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to her behavior and her location. Using the Sony Headphones Connect app, Ambient Sound Control lets her adjust the volume of background sound and gives her the option to allow voices alone to be heard. Meanwhile, the Equalizer lets her customize sound levels to suit her music. Thank you for choosing Sony!
-David
Perfect !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone better than most which are out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Loki, We're thrilled to hear your 5-star review of these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Ralph
Loved it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were pretty nice to use..wish it had a mute button but otherwise nice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nyan,
We're glad that you like these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about a mute function is greatly appreciated. Thanks for choosing Sony.
~Ralph
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this headset and use it very often. Great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AYJZ, Amazing! We're glad that you are loving your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exclusive clolour, $100 discount nothing to complain!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mubin,
Thank you for the 5-star rating! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David