Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Definitely the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know these headphones are a little expensive. But you can often find them on sale. I got these on sale and these are by far the best headphones I’ve used. I did buy a lot and returned most of them. We can connect to multiple devices. The base is really good. They are light and easy to use. And the app is pretty extensive. I recommend is highly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mijopest, Excellent! We're glad that you like how light and easy to use your new headphones. We also appreciate your feedback on the bass and app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
My Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent condition and comfortable in my ear.best quality of sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CliffordQ!
It's a truly pleasure to hear that your WH-1000XM4 headphones are in excellent condition and feel comfortable in your ears.
The sound quality really stands out, thanks to the noise cancelling and easy-to-use controls, so you can just relax and focus on what you’re listening to.
Thank you for choosing Sony!
Best regards,
Estefany
Great decision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was between Bose, and these new sonys. Looked at reviews for weeks until I broke down and spend the buttload of money for them and the protection plan, which in the end will def be worth it. Awesome clear sound, bass is loud, but couldn’t hit low notes as well as I anticipated. Feels great, comfy, and have a lot of different settings, a ton of great functions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samaran, we're glad that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. ~Ralph
Buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing definitely worth the purchase great battery life good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, DavidL! We are so happy to hear that you find the WH-1000XM4 headphones amazing and definitely worth the purchase. It's wonderful to know you're enjoying the great battery life and sound quality. We designed these headphones to provide a premium and long-lasting listening experience, and we're thrilled that they're meeting your expectations. Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team.
I Love These Headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never go back to Beats headphones. These are the most sturdy set I have ever owned. I love the noise canceling feature and the general fit over the ears. The color is fantasy too and it matches my Macbook!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TiannaB,
Thank you for your positive feedback on the WH1000XM4 headphones! We're delighted to hear that you find them sturdy and appreciate the noise-canceling feature along with the comfortable fit over your ears. We're also glad the color matches perfectly with your laptop. Enjoy your music experience!
Thank you for choosing Sony.
Best regards,
-Fred
Sony vs Apple
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Apple AirPod Max and compared it to this Sony. The only thing I liked better with Apple was the fit over the ears. It just seemed more cushioned and form fitting. Everything else I liked better with the Sony. Sony absolutely blows away Apple with bass too. No matter what settings I put the Apple on, it would not come close to the hard hitting bass of the Song which was the clincher for me. Much lighter weight and more compact with a better case too were the other pluses.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RSSZ28, Awesome! Glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
I’m an idiot but these headphones are amazing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Funny story about how good these headphones are…and what an idiot I am. First, the sound is incredible. Connectivity is great with about 50-60 ft range. Connecting to two devices simultaneously switches flawlessly and intuitively(pauses sound from one device for incoming call on other device). Battery life is endless. Sound cancelling on and volume at 70-80% volume for 7-8 hours and only battery only dropped 20%. Ok, to tell on myself…I’ve been sitting at the correct gate (Phoenix airport) this evening for over 2 hours watching the boarding time every 15 minutes. The second hour I am literally sitting in front of the ticketing booth with these headphones on and I missed the call to board the plane because I never heard the announcement(and no I couldn’t see the boarding area from where I was sitting). All I’m saying is that I’m an idiot but the sound cancelling is amazing and has to be pretty close to what I would imagine being in a deprivation tank would sound like. Without a doubt the best headphone purchase I’ve ever made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 3MoreHours,
Wow! Thank you so much for sharing your amazing experience with our WH-1000XM4.
We are extremely pleased you are satisfied with the incredible sound quality, industry-leading noise canceling function, great connectivity, multipoint connection feature, and long-lasting battery life of these headphones. To hear an announcements or people’s voices while wearing the headphones and listen to music, you may need to activate the Ambient Sound Mode feature of these headphones. For more details, check out the following link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752829.html
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Worth every penny
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for noise canceling over the ear headphones that are high quality, comfortable, and have terrific battery life look no further. I use these 6 to 10 hours a day normally and my only complaint is I wish some of the control were physical buttons instead of swiping the ear cup or using the phone app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RecklezzPenguin,
We're glad that you like the noise canceling function, comfort, and battery life of the headphones. Your feedback about having physical buttons is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best headphones I ever purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are kinda insane. The noise canceling is so amazing you can’t hear a single thing once you have them on. They’re comfortable and light weight. Plus the battery last a very long time. I definitely would give this a 5/5 score.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristinaS, Thank you for the great review! We're glad you like amazing noise cancelling feature, comfortable fit, lightweight design, and excellent battery life of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Great first impression and excited to use these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first pair of noise cancelling headphones I've ever owned. I've been using them for about 2 hours now, and upon first impression, they are phenomenal. The setup is extremely easy - an app that you download through a QR code in the physical manual guides you through the process which is completed in about 5 minutes. I learned a lot of features right off the bat and I'm sure I'll learn more as I use the headphones more. The foam on the ears and the top of the set is extremely comfortable and I don't have any ear discomfort yet. My ears are average sized, so please take that into consideration. The look and feel of the headphones and the case is high quality and feels durable. The footprint isn't too big and they are lightweight which will be great for bringing them along on long trips or in a bag for the day. The sound is fantastic. It truly surrounds you. I know there are options for EQ which i till get into at another time, but out of the box the sound is great. Looking forward to my time with these, thanks Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VJSH,
Great! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products, was not disappointed with the surround sounds and great bass! Fit my head and very versatile with my apple products. Greats with zoning outside noise in airports, busses or college campus.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Eddis! We're glad that you are impressed with the Sony WH1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Craig
Sound Quality!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound for the price! I contemplated getting the AirPods Max but this has just as good sound if not better, good battery life, and much lighter while wearing. Only thing I wish it had was easier connection and device switching that you get with Apple headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nolan, Thank you so much for the 5-star rating! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
XM4's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, by far a great battery life and the best sound quality and settings by far. 100% worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErickM,
That's absolutely fantastic to hear! We're thrilled that the WH-1000XM4 headphones are delivering such an amazing experience for you. Knowing you're impressed with the sound quality, noise cancelling, and especially the battery life really validates our efforts to pack top-tier performance into a compact design. It's incredibly rewarding to hear that they are 100% worth it for you
Thanks for choosing Sony, have an amazing day!
DiegoV
Best purchase this year
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife owns the XM3000's so I had been wanting a pair of my own for some time. Those were already great, but one of my pet peeves was that I always had to carry an extra USB-B cable. I have an Android phone so having everything charge with a USB-C is much easier to deal with. The headphones themselves sound great and having them on with nose cancelling seems like you're in a completely different place. I wear them at the gym and you can't hear any of the clanking at all while using them. These headphones can get loud, if you want them to, and I usually have them at around 60-70% volume. Gestures: They work well once you get used to it, but with anything touch based, it can and does get better over time with software updates. Battery life: It's advertised as 30 hours so shouldn't have any issues with 2 weeks of use. Due to USB C, charging is really fast and you can get 2 hours of use with just a quick 10 min. charge. So if you have a car charger and your headphones are dead on the way to the gym, you can charge them enough for a full session.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marco, we appreciate your detailed review of our product. We're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Most Comfortable Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have been used everyday since getting them! I have the Apple AirPod Maxes and I would always grab these instead. Build quality feels a little cheaper but that’s what gives it the comfortable weight when on your head. A lot of headphones feel bulky and I can only wear other headphones for so long. These are comfortable, fit around the ear perfectly, and have great sound quality. After owning for over a year, there have been no issues!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jono!
It’s great to hear that your wh1000xm4 has become your "go-to" pair, even over other premium options! We’re especially glad you mentioned the weight and comfort. We intentionally focused on a lightweight design to ensure they stay comfortable for those long, everyday listening sessions without feeling bulky.
Knowing that you’ve had a seamless experience with no issues after over a year of daily use is exactly what we strive for. Thank you for choosing Sony and for sharing your experience!
Best regards,
Gus, Sony Social Media Team
Worth it but there are even options around!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound so good. Honestly the momentum 4’s have just a little bit more bass but these ones sound clearer on every aspect. For sale around black friday I got them for around $229 I believe which is a STEAL. I would invest in these honestly unless you have the money to get the XM5’s. Another cool thing about these is that they fold unlike the XM5’s. If you want a good pair of headphones I would go with these. You won’t be disappointed with the sound and bass. Also for more bass make sure you customize the equalizer on the app.
I would recommend this to a friendBrand response from SonyListens
Posted .HI JRos, Thanks for your feedback and we are glad that you like your Sony WH1000XM4 wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Happy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing, I’m very glad it cancels out noise perfectly. They’re extremely comfortable and don’t hurt my ears or head. Battery lasts me a few days and I use these headphones almost all day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rachelc,
That's fantastic! We are so happy to know your satisfaction with the incredible sound quality, industry-leading noise canceling feature, very comfortable & stylish design, and long-lasting battery life of the WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Great product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality Headphone that are versatile and comfortable. I use these headphones for when I play my PS5 because it comes with a aux cord. Not a lot of high quality headphones still have aux ports on their products, and I love that Sony still does. The sony app also does a good job of helping you EQ your sound, which beats JBL's app in terms of quality and function. I would suggest spending the money to get these headphones because they will last a long time. Sony makes great listening products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TylerE, Excellent choice! We are glad to hear that you are happy with your new WH-1000XM4 paired with your gaming console! Thank you for choosing Sony! -Carl
Head Phone Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and light weight. They dont get too loud but with the sound quality they provide you do not need them too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaM, Perfect! Good to know you like the super comfortable fit, lightweight design, and amazing sound quality of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
40mm drivers still here, unlike on the XM5s (30mm)
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll keep this simple. Sony shrunk the drivers on the new XM5s to 30mm. These XM4s are 40mm and if you prefer punchier and fuller bass I'd stick to the XM4s. Battery life, comfort and sound are amazing here. I don't see much reason to "upgrade" to the new XM5s? ANC performance is stellar. You can find third party ear cups too. That's a major contributing factor for me when buying premium headphones. If I can easily replace the ear cups. XM5s are not worth the upgrade. These XM4s are still an amazing value, especially when they go on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi roadie, Thank you for the excellent review! We're glad you like punchy and fuller bass, long-lasting battery life, comfortable fit, amazing sound quality, and industry-leading noise cancellation of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam