Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, love the ambient sound and the battery life is excellent. The best battery life so far. Also feels light on the head
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, CharlesL!
We are so pleased to hear how much you are enjoying your WH-1000XM4 headphones. It’s truly rewarding to know that the ambient sound feature and exceptional battery life are making such a positive difference for you. We designed them to be lightweight and comfortable for extended listening sessions, so it's great to hear we've succeeded.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Believe the hype!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best pair of headphones I've used so far. The NC and the 360 audio is really impressive at this price point. I like the build quality a lot better than the Bose. I rarely have to worry about charging. Highly recommend. Also the case is perfect for travel. This is my second pair. First one got stolen :(
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star and review, Levi. We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony WH-1000X4 Headphones. Your satisfaction with the excellent noise cancellation, sound quality, and overall performance of your headphones are greatly appreciated. Glad to know you like the build quality and included carrying case. Thank you for your purchase and for choosing Sony! -Jess
Sony WH-1000XM4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Sony WH-1000XM4 for a while now, and they’ve quickly become my go-to headphones. ✅ Comfort: They feel surprisingly light, and even after wearing them for long durations, there’s no discomfort or pressure. This makes them perfect for work sessions, travel, or just relaxing with music. ✅ Sound Quality: The sound is crisp, clear, and well-balanced. Vocals and instruments come through beautifully, and the overall listening experience feels immersive without being overwhelming. ✅ Noise Cancelling & Features: While my main focus has been on comfort and sound, it’s worth noting that these headphones are also praised for their excellent active noise cancellation and smart features like auto-pause and multipoint Bluetooth connectivity2. Overall: If you want headphones that combine comfort, clarity, and premium features, the WH-1000XM4 still holds up as one of the best choices—even years after release. They strike a great balance between performance and wearability, and I genuinely enjoy every listening session with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Madhusanjeev!
Thank you so much for taking the time to share your feedback. It is truly wonderful to know that our WH-1000XM4 headphones have become your go-to. We’re so glad that you’re finding the comfort and sound clarity to be so impressive.
We really appreciate you choosing Sony!
Best regards,
Estefany
If only it could cancel airplane engine noise!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay here is the real deal. It's an excellent set for around the house, making phone calls it's comfortable as can be but when it's tested against the Bose 700 on a real airplane it's not the device you're going to want for air travel! But I actually prefer it around the house because it's so darn comfortable! I walked into return it but I realized I really like it for home phone calls and just walking around the house using it with the phone, tv, computer. Sound quality is excellent I can see why there's so much hype about it. Noise cancellation for walk around the block and to function around the house is perfect! And it's actually really great in traffic. Where it's not great is on an airplane. That's it I'm going to give it five stars with the caveat that noise cancellation on an airplane could be much much better! It's actually superb for phone conversations picks up right away and everyone says it's super clear and the reception is super clear. So, yes, five stars because if you're not flying it's definitely five stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TakeACall, Thank you for taking the time to review the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
Phenomenal
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already own a pair in black but wanted another pair that looks nice cause i work out with my black pair. Insane sound, battery life is crazy. I rollerblade with these on and the noise cancelling blocks out the wind.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Audiophile,
Amazing! We're glad that you like the color, sound quality, battery life, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Excellent sound and battery life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and noice cancellation. After multiple use battery still above 80%. Stays well on ear, even running/jogging. Highly recommend. Sony best choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, AJ843!
Thank you for your recommendation! We're truly happy to hear your satisfaction with the audio quality, noise canceling feature and battery life of your new Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
GREAT noise cancellation in loud environments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are worth it! I started off with the regular AirPods, then got the AirPods Pro. The AirPods Pro have a good noise cancelling for everyday use but these Sony’s are impressive! The noise cancellation is the best I have ever used. I have an auto detailing business and always use them when I am working. They do a really good job at noise cancellation, my gas pressure washer, vacuum etc are very loud. These headphones do wonders when it comes canceling all that noise. If these can handle my loud working environment I’m sure it they can handle whatever type of environment you are in. I have seen the decibels get up to 100 according to my Apple Watch and these headphones make the noise very tolerable. I can still hear my machines working but at maybe 20% of the actual noise they make. The battery life is great! I got these on sale for 279. I have seen that sale happen often. They are worth the price! The Sony app is also easy to use and you can have these headphones paired with 2 devices. The controls on the side of headphones are easy to use and took me a bit to get used to since its a swipe motion instead of a clicks (airpods).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ivan, Awesome! Thank you for upgrading to your new Sony headphones. We're glad to hear you feel that the WH1000XM4 is worth its price and good to know you're enjoying the industry-leading noise canceling feature, long-lasting battery life, intuitive app, user-friendly side controls, and the multipoint connection feature of the unit.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Absolutely Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I have had to date! Would recommend. They come with a case and have excellent battery life. You can connect 2 devices to them simultaneously. Very light weight and comfortable to wear for extended periods of time. Noise cancelling is some of the best and the app offers tons of customization options.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ivan, Good to know that you are happy with your purchase! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for the recommendation! Jay
The goat of headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd pair I’ve gotten, black color is definitely superior to blue. Love everything you can imagine about these headphones. Fantastic base, noise canceling and I love the app and settings you get with it
I would recommend this to a friendGreat Peoduct
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Gift for my son, I got this for his birthday and he was very happy, the sound is amazing, portable, lightweight, one important think is very comfortable, Of you want something special This is it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LNA1968, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Excellent Noise Cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Sony headphones after reading positive reviews. They haven’t disappointed and the noise cancelling feature seems better than my AirPods. Time of use after charging is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RogerH, thank you for your positive feedback!
We're thrilled to hear that you are enjoying your Sony WH-1000XM4 headphones. Your appreciation of the noise-cancelling feature, especially in comparison to your AirPods, is greatly valued. We're also glad that the battery performance after charging exceeds your expectations.
Your satisfaction with our product is our top priority, and your review encourages us to continue delivering high-quality experiences. If you have any further feedback or need any assistance, please don't hesitate to reach out.
Thank you for choosing Sony!
Gus
Stamp of Approval!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not recommend these headphones enough! They check off everything you will ever need. Great noise cancelling, comfort, CRISP AUDIO QUALITY, build & battery life. I work in the media industry as a video editor and when I'm not using studio headphones these are my go to for everyday usage. Video editor stamp of approval/
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for the recommendation and for choosing Sony!
-Ralph
Excellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. At the time of purchase I could have bought the XM5's but still chose the MX4. The MX5's felt better on my head but I think I was hearing better bass in the MX4's and I'm more into the bass side. I just liked the sound from the 4's better than the 5's and I have the 100 Daily Listener Badge too that the app tracks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenC, You've made an excellent choice! We're glad you like the amazing bass response and overall sound quality of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
Excellent headphones, defaults notwithstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall an excellent pair of headphones. I was cautious about wireless headphones after using Audio-Technica M50Xs for about five years, but the sound quality with these headphones is almost indistinguishable from a wired connection. I was not a fan of the out-of-box sound setup, but the equalizer is very user-friendly and allowed me to quickly find the right balance for me. I strongly encourage anyone who uses these headphones to immediately go to the equalizer in the app, since the default sound setup is a little hollow and wet. The headphones have excellent battery life and hold a charge quite well; I use them for several hours a day and only need to charge once a week. The noise cancelling effect makes me a little dizzy so I appreciate the option to turn it down. I also appreciate that the effect turns off when the microphone detects that you are talking. My only real complaint, as before, with these headphones is that the defaults don't sound too great. The app offers wide customization, however, so it's not a big complaint at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Excellent,
You made the right choice with the Sony WH1000XM4! We're glad that you were able to set it up to your specifications. Your feedback about the default settings is greatly appreciated.
We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony.
-Ralph
Great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OH MY GOD. The music sounds soooo amazing. Listening to Washed Out makes me feel like I'm gravitating lol. These headphones are great. The main reason I bought these headphones is so I can connect to two devices. Connecting to 2 devices are a blessing because I'm on my laptop and phone all day and switching between the two without disconnecting on either is awesome. On my galaxy buds, I don't have to disconnect but I have to click on the Bluetooth on both devices to switch. With these, I don't have to. I'm using the free trial on Tidal and I listened to music with the 360 spatial audio. It sounded ok, but it's not that special to me. I still download my music (not tedious at all lol) so I will continue to use the app my music on and use Tidal until the trial runs out. The Tidal HIFI music doesn't have enough bass for me tbh. The touch controls are great. My only complaint is that I wish they were on both the left and right side. Maybe I just got spoiled with my Galaxy Buds or something, but for now just having touch controls on one side is kinda annoying. Long story short, these headphones are AMAZING and I'm glad I bought these while they were on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi maya, Wow! Thank you for this amazing review! We're very pleased to hear you like the sound quality, multipoint feature to switch between your laptop and phone, 360 spatial audio, great touch control function, and overall features of your headphones. We appreciate your feedback about not having the controls on both sides. We take into consideration all feedback to improve the performance and quality of our products.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Best headphones I've ever had.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, they are truely noise cancelling. You literally cannot hear anything when you have these on. The sound is outstanding. These are well worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, AndrewP!
We are genuinely delighted to hear that you find your WH-1000XM4 headphones to be excellent!
It is very rewarding to know that you are experiencing the powerful and effective noise canceling, to the point where you "literally cannot hear anything." We put a great deal of effort into developing this industry-leading Active Noise Cancellation, and we are also glad you find the sound outstanding.
Thank you for confirming that these headphones are well worth the money and for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great sound, comfortable, ambient sound miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones sound clear, crisp and decently balanced. I have an average sized headand they fit comfortably while still holding secure. Transparently mode not all that great especially compared to the airpods pro 2. Great noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoshuaP,
Thank you for choosing Sony!
We're delighted to hear that you find the sound clear, crisp, and decently balanced, and that they fit comfortably and securely on your head. It's also truly wonderful to know you're experiencing great noise canceling with them. Thank you for sharing your feedback on the WH-1000XM4 Transparency Mode. We greatly appreciate your insights, as they play a crucial role in our ongoing efforts to enhance our products.
Best regards,
-Fred
Get these!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these a a present for my father. This man is not a very techy guy so getting something that was user friendly was very important. He loves his headphones. The sound quality is amazing. They’re very easy to connect to his phone and the battery life is phenomenal. I definitely recommend these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GesN,
You made the right choice! We're glad that your father is enjoying the sound quality, battery life, and user-friendly functions of the headphones. Thank you for choosing Sony!
-Ralph
The Best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. I bought as a gift for someone who is not so tech savvy and she is able to use them without an issue. I have the earlier version (WH1000XM3) myself and the noise canceling on the Sony headphones is unmatched. Great Sound Quality. Extremely comfortable as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tgill783, Thanks for the 5-star rating! The XM4s are indeed a perfect gift for your love ones. We're also glad that you are impressed with the noise canceling performance of your XM3s. Enjoy and thanks for choosing Sony. -Craig
Bought my Son a pair for MY birthday...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy owner of the WH-1000XM3 (and the WF-1000XM3 Earbuds). Best wireless headphones I have ever owned. I am sensitive to the "pressure" effect that some noise cancelling headphones can create - not a problem with the XMx's - and the sound is great! My Son hijacked my XM3s, so for MY birthday I bought HIM the XM4s, so I could have mine back - opting to keep the XM3s for myself due to the slightly longer reported battery life (I frequently travel internationally, and nothing sucks more than your headphones running out of charge mid flight!). My Son indicated equivalence of the XM3 & XM4 in most every way, with the XM4 seeing improvements in spatial imaging and bandwidth separation. He is also a fan of the sensors inside the ear cups that detect if you are wearing them or not, to extend battery life. Though I never experience any issues with the Bluetooth 4 in the XM3s, the XM4s are Bluetooth 5. Newer = better, right? (Side note - I had an issue with my WF-1000XM3 earbuds. Called Sony and they had me ship them back to them. 3 days later I had a brand new pair. Great Customer Support!)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Swardan, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the Headphones! The WH1000XM4 is an awesome gift! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl