Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great Sound & Super Comfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The sound is great and they are super comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user206251, Awesome! Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
one of best bluetooth headphones available
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery life and sound quality. Make every buck count.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user69420, great! We're glad you like the battery and sound quality of our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Heavy headphones, but quality you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really impressed with these headphones and bummed they didn't work out. They were my first investment in some serious quality headphones and the noise cancelling was incredible. I first tried them on sitting in my car in the pouring rain, and I put them on and there was SILENCE. The sound quality is good and makes listening to music really fun again. It's hard to resist the urge to move/dance along. Also the aesthetics of the headphones is really nice. The soft touch matte of the silver is beautiful, with the small metal accents. Makes you excited to wear them out and about. However, the wearability of these headphones isn't for me. At 1.15lb these are some heavy headphones, and as someone used to only wearing wireless earbuds, it's not comfortable to wear them for more than 2 hours or so. I'm impressed with Sony's quality, and I'm going to be returning for the Sony WH-XB900N instead as the weight is about half of these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WPeters,
We're glad that you like the sound quality, material, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the weight and comfort is greatly appreciated. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony!
-Ralph
Headphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use them to work out in. Very good sound. Well worth the money spent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarlonB, thank you for sharing your experience with our WH-1000XM4 headphones! We're thrilled to hear you find their sound quality exceptional, especially during workouts. We appreciate your feedback!
The WH-1000XM4 features advanced noise cancellation and an adaptive sound control that allows you to enjoy your music without distractions, making them perfect for any activity.
Thanks for choosing Sony!
Bets regards,
Stephanie
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation and very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user697416,
Amazing! We're glad that you are enjoying the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Exceptional Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 headphones offer exceptional sound quality and noise cancellation. Highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HalluminateE,
Very nice! We appreciate the 5-star rating and we're happy to hear that you like the sound quality and noise canceling of the headphones. Your recommendation is greatly appreciated. Thank you for choosing Sony!
-David
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, great look, great feel on your ear! Love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user890020,
Awesome! That's nice to hear that you appreciate the sound quality, design and comfort of your new Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
DO NOT BUY - DOES NOT WORK WITH WINDOWS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worst piece of electronics I’ve ever purchased in my life, and I cannot recommend against buying this more. When these headphones work, which is rare, they are amazing, and the audio quality is unbeatable for Bluetooth headphones. However, these rarely ever connect to windows and when they do, it is extremely unstable. You cannot use these for meetings because your microphone will barely work and a lot of times it will never even pick up the headphones if they are connected. You can only connect two devices at once, which is also bad because it will switch between other devices with no choice to choose which one you want. When it does connect your computer, which is rare, you may get the worst audio quality ever if it uses the wrong driver. So it is luck. And you cannot use anything in the app because it is terrible.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RyanG,
Thank you for sharing your experience with the WH1000XM4 headphones. We're truly sorry to hear about the difficulties you've encountered and we appreciate your detailed feedback.
We understand how frustrating it must be to deal with connectivity issues, especially when relying on the headphones for important tasks like meetings.
We recommend ensuring the Bluetooth drivers on your computer are fully up to date. Additionally, our support team may be able to assist you in adjusting priority settings for devices and improving stability.
We'd love the opportunity to work with you directly to troubleshoot these issues further. Please feel free to contact our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We appreciate you choosing Sony and sharing your feedback.
Sincerely,
Stephanie
10/10 recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable. The audio is good and when you turn them on, you literally cannot hear anything around you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lynn, we're glad you are enjoying the noise canceling feature of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl
Perfect headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much I have tried many other headphones and they’ve never worked out for me until I decided to try these out and these were my favorite they’re so comfortable and I recommended them to every single one of my friends and they’ve gotten them to, and they said positive things about it as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pizzalover1234, we're glad you love our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Recommend for students
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nose canceling feature is amazing, super comfortable and easy to navigate app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user542, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony's on one once again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are excellent. the sound quality is amazing, and the noice cancelling is simply unparalleled. I sat at my kitchen island, not 3 feet from the sink, and didn't hear it running for 30 minutes with the NC on. Planes are silent regardless of where you sit. Not the cheapest things on the market, but if you can swing the price, they are 100% worth the money. If there's any downside, it's the pairing and management through the sony Headphones app. Setting them up was confusing, but once you figure it out, you're golden.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GLJS, we're glad that you like the sound quality and noise canceling feature of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
good quality NC headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are good quality but the top of them still hurt my head from time to time despite the cushion. but the ear parts are very comfortable and sound quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KrisD, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
SIMPLY AMAZING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve had in a very long time. The noise cancelling on these headphones are amazing, and the sound is so nice and crisp. The build quality is the best. Couldn’t be happier with my purchase at Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryanC, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl
Great headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones for my husband for Christmas, and he loves them! Says the nose cancelling works great and likes the color blue they are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulaM, we're glad you to know that your husband loves his new headphones! Thanks for choosing Sony. ~Earl
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling and very good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Uli17rayados, Excellent! We're very pleased to hear you like the great noise cancellation and long battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
A happy family full of Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my sister's bday and she loved them! I have slowly been buying them for each of my family members over time and they all have loved these headphones. I myself have a pair that I use almost everyday and they're still going strong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaR,
You made the right choice! We're glad that you and your family are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
Amazing sound and the best noise cancelling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst part about this headset is the 20 hours of play time versus its brother that has 50 hours but the sound quality is vastly different. The sound quality on these are amaze balls beyond dre beats. Sad fact is that I have been bed ridden and had lots of time to spend in the hospital. These headphones made those nights bearable with the noise canceling feature like no other and I was able to hear what I wanted to hear from my movies or music. The sound is pure ear candy. I am cheap and purchased these during the last Octoberfest from BestBuy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrAL, we're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We also appreciate your feedback about the battery life. Thanks for sharing your review and for choosing Sony. ~Ralph
nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.yes this was nice super good love the sound super comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user802866, We're glad that you are impressed with the Sony WH1000XM4 Wireless headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Sony head phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy to use,very comfortable. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kbeard, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl