Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Invest in these trust
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful crisp sounding headphones just had trouble switching between my phone and pc but other than that 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanC,
Great! We're glad that you invested and trusted us when it comes to your headphone needs. We are sorry to hear that you are having some issues in switching from your phone to computer connection. You may try this helpful link for phone and computer pairing.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
Scroll down and click the plus icon to expand the troubleshooting steps for Phone and Computer connection.
We also recommend to check if your unit has the latest firmware version (via the Sony Headphones Connect app) for optimum performance. The software update improves the general performance of the unit and includes key features, applications, and bug fixes. Kindly check this link.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/downloads
Our WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Marco
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality and the no buttons. They do slip sometimes when working out but still great for running
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user945078, we're glad you love the sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
BUY BUY BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The connectivity is amazing and sound quality outstanding
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Holly, Congratulations! We're happy to learn that you're satisfied with the amazing sound quality and superb Bluetooth connectivity of your WH1000XM4. Thank you very much for the perfect star review and for choosing Sony! - Romeo
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I would definitely recommend. Noise canceling is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user943194, Thank you for the great review! We're glad you like the excellent noise cancellation of your Sony WH1000XM4. We appreciate the recommendation and thanks for choosing Sony! -Sam
You need these headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headphones great for the gym, great sound and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, user105689! We're glad that you are enjoying your Sony headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
A1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice Great voice quality overall I like the noise cancellation feature I am Enjoying this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HiwateN, awesome! We're glad you like the noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Great headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a gift for my daughter. She loves them, uses them daily and says that the noise-cancelling is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user360545, This is a great gift idea! We're so happy to hear your daughter loves them. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
The best hands down
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I’ve ever used. Sound quality as well as all of the functions. I have AirPods and bought those for my husband and I’m always stealing his headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Williams, That's awesome! We are glad that your new Sony wireless noise canceling headphones are the best headphones you have ever used. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and noise canceling. Super comfortable!! Love, love, love!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user827164, That's great to hear! We are happy to hear that you love your new Sony wireless noise canceling headphones. Thank you for choosing Sony! Enjoy! Vincent
Amazing headphones for concentration or vibing!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great & amazing noise cancellation!! Finally splurged on these after seeing glowing reviews and do not regret :) So helpful for studying, concentration, vibing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rachel,
You made the right choice! We're glad that the noise canceling function is perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation work’s wonderfully, still in the progress of getting to know how to work it and trying to figure out how I can adjust the volume so people on the outside can’t hear what I’m listening to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DureD, Awesome! We're very happy to hear you like the great noise cancellation of your new Sony WH-1000XM4. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony XM4 by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Excellent headphones !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!! It was a gift for my daughter and she absolutely loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user294580, This is definitely a great gift idea for your daughter! We're thrilled to hear that she loves the superb sound and noise cancelation of her new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Craig
Light Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is bothersome to connect every time to the app. before using it. But other than that they are light, comfortable and I am satisfied with the quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Review,
Thank you for telling us about your experience with your WH-1000XM4. We're sorry you've been running into difficulty. If this issue occurs, update the Sony Headphones Connect app to the latest version and connect the headphones again. If the issue still occurs, follow these steps and check if the issue is resolved after you complete each step.
1. Restart the mobile device.
2. Reset the headphones.
3. Initialize the headphones.
To reset or initialize the headphones, please visit this help guide link here: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752743.html
Despite your concerns, we're happy to know that you are overall satisfied with the exceptional comfort, amazing quality, and lightweight design of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really really good headphones. they don’t hurt my ears and the noise cancelling is wonderful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user829215, Awesome! We are glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
I well spend the money at bestbuy if i win
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omg theses are so awesome the sound is like ultra hd 8k in your ears and i love sony
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, JustinM!
That's nice! Thank you for purchasing our Sony WH1000XM4. We are very happy that you like the audio quality of your new Sony WH1000XM4. Thank you for choosing Sony! Enjoy! - Marco
Upgraded to the Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as gift for wife who was using first gen. wireless. She really was surprised how much better this Sony sounds and the effectiveness of the noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShelterInPlaceWorker, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
best headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best product, so easy to study in any location now free of distractions!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user247059,
Great! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Private office in a small box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are really good! Only cons I have found after extensive use over 2 years: * don't listen to good music that will make you sing along. Headphones does this weird thing where it constantly activates speak-to-chat and pauses the music when it hears you "talk".(festure can be disabled by holding 2 fingers on the outside of headphones, still annoying) * LDAC and multiple devices can not be used at the same time. * Connecting a macbook and a phone simultaneously does not work. It is an Apple problem after recent update. Macos does this thing where it never releases the Bluetooth connection. Any other operating system should be fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, Thank you for taking the time to provide us with your feedback about your Sony WH1000XM4. At Sony, we are always looking to improve our product quality and features. We have noted your input about the speak-to-chat and multipoint connection issues and will be sure to forward this feedback to the appropriate department. Should you need any assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Best headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound its amazing. I will recommend this headphones to my friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user648932,
Thanks for purchasing our Sony WH1000XM4 and for your recommendation. we're glad that you are satisfied with the sound quality of your new XM4. headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
sony headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great noise cancelling features!!! the app is very easy to use as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NiktaR,
That's awesome! We're glad that you appreciate the noise canceling feature and associated Sony app for your WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco