Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound, connectivity, noise cancelation and ear cup functionality. I bought them on sale foe $223. Yee-haw!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bbrechnev, We're very grateful for this positive feedback! Good to know you love the amazing sound quality, seamless connectivity, excellent noise cancellation, and touch control feature of the earpads. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Very good - Impressed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good headphone. Nice build quality and noice cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Good,
Awesome! We're glad to hear that we were able to exceed your expectations with your new headphones. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
Great sound!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.- worth buying on sale! Great case and sound quality is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mel0n, nice! We're glad you like the sound quality of your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and a nice touch to the ears too
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user898551,
Awesome! It's nice to know that you like the audio quality and the touch sensor feature of our WH1000XM4. Enjoy and thank you for choosing Sony! - Marco
Amazing Sound from iPhone but other devices
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Sound, Ambient noise options when connected to iPhone through Headphone connect app. Though I couldn't find a way to do the same from MacBook or any other device, any pointers to make it work would be appreciated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SoundGuy,
We're glad that you like the sound quality and Ambient Sound function of the headphones. Unfortunately, the Sony Headphones Connect app is only supported on Google Play Store or App Store via smartphones.
We do appreciate your review. This will certainly help us improve our products. Thanks for choosing Sony.
~Ralph
love them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wish they were a little louder but the sound quality is amazing. noise cancelling is impressive too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user865862, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
best thing ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones are the best thing you wont need any other phones after buying these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelB, we're glad you like our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this headphone is really dang good wow its good wow
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user260495, We are glad that you like your new Sony WH1000XM4 wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
great sound!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the sound quality. its really comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user112373,
That's nice to hear that you are like the sound quality and how comfort to wear our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Sony headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works and sounds great! I think it is a little over budget but you get what you pay for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhillipL, That's amazing! We're very pleased to hear you're enjoying the great sound quality of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
So good!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality!! So easy to use too, love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user963745, Thank you for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new WH1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and amazing sound quality. Great to block out noise as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jman,
That's very nice to hear! We're glad that you're enjoying the sound quality and liked the comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.Thank you for choosing Sony!
-David
Great headphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. comfortable, great sound, noice cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeahL, we're glad you like the comfort, sound quality and noise canceling feature of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl
Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphone has a great noise canceling. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JenniferP,
Wow! We're glad that you appreciate the awesome noise canceling capability of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling headphones. Great price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Pauline,
Awesome! Thank you for your purchase and we are delighted to hear that you are satisfied with the noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Perfect if you don't need to make many calls...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.II. I just had to return my Sony WH-1000XM4. First let me just say the sound you receive, and the comfort level, is the best I’ve ever experienced. The problem is the mic, like some reviews mention, it just is not consistent. I needed to use these headphones to make several phone/zoom calls a day, and I was embarrassed to be told on too many occasions that I could not be heard, or the sound was muffled staticy, etc. Note, I really tried to make these work, given the money I spent, and the comfort. But after articles, tutorials, videos, and finally Sony support which you can only connect to via online chat or email, the problems remained. What actually makes the problem especially frustrating is that it is not consistent. After changes and system reset (Sony’s Help go-to), I actually had 3-4 calls in a row where I was told my voice was crystal clear, and thus I believed the problem resolved, but then the 5th call and beyond would be horrific. Subsequent calls via phone or computer would be all over the place. I believe that this is why xm4 is ranked #1 on so many lists, because it tests so well, if you judge simply on a few calls. As some have said, it must not be the mic itself (hardware), but the firmware is just not right, or is trying to do too much. I say this because I read that Sony put in an update to not detect mic frequency response under 150-200Hz, as a further way to suppress proximity noises. What this means is that if you have a deep voice, the mic will begin to filter you out. I have no idea if this is accurate, but as a deep voice cis male myself, this would cause me issues if true. I pray Sony gets their act together, because at this price point, it’s unacceptable, but in the meantime, I’ve gone somewhere else. I just purchased the Bose 700 (my first Bose), as many reviews say the call quality is up to snuff, we’ll see…
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JTM3, While we are glad to hear that you are happy with the sound quality and comfort that the WH-1000XM4 provides, we are sorry to hear that you had to return the headphones due to the mic quality. Installing the latest software of the WH-1000XM4 will help improve the overall performance of the headphones, Re-establishing the connection between the source device and the headset and selecting HFP or HSP for the profile will help resolve the issue that had with the WH-1000XM4.
We thank you for sharing your review and we hope that you consider Sony again in your future purchases.
Regards,
Carl
Alot of money to hear "disconnected" constantly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They worked great. Then I started getting the disconnected issue. Every 5-15min they disconnect and reconnect. It is really annoying and irritating. For the price and specks they seem like the best option. However, now I wish I bought the bose headphones. If they fix the problem the headphones would be 5 stars. I think they are bricking them up on purpose (like apple), so you buy new ones. Unfortunately for them it will be bose. Fix your headphones sony!
No, I would not recommend this to a friendGREAT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise-canceling over-the-ear headphones, and they got it in the color I like the most
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PlaguerDoc, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sonny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ghhhhhhhhh very good good good very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseR, we're glad you like our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
Sony w-4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the nose canceling on these headphones!! Five stars
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BiridianaD, we're glad you love the noise canceling feature of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl