Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
best headphones! GET THEM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best purchase ever!!! this headphones are THE comfiest and have amazing and I repeat amazing sound quality and noise cancellation!! these headphones are gonna last me a lifetime and again I couldn’t be happier with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, KaGS! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Craig
Crazy good!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG! I am blown away. I was expecting top notch performance but this surpassed my expectations. I would suggest not going for XM5’s as these headphones are cheaper and give the same quality as the newer ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Craig,
That's awesome! This brings us joy hearing that our WH1000XM4 exceeded the expectations of our customer. We're glad that you are very much pleased with the overall quality and performance of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Best purchase at best buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think i saved my money well for these headphones, having waited for over a year, saving my money for the longest for these headphones, i can prowdly say that these headphones do NOT dissapoint. Down to the sound quality, to the noise cancellation, and even the touchpad to switch music, pause music, answer and end phone calls. These have become my favorite headphones to this day, one of the things that caught me off gaurd is the 360 audio, having listened to many different generes of music, listening to my favorite songs and music artist and realizing how much it really effects the music was outstanding. 100 out of 10 purchase would definitely get it again if these ones ever broke.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BestbuyatBesybuy,
Wow! Congratulations and you now have your own WH1000XM4. Surely, worth every penny. We are thrilled as well hearing your awesome review and feedback about our XM4. We're glad that you are pleased with the sound quality, noise canceling capability and even with the touch sensor feature. Thanks for your trust and for choosing Sony! Enjoy! - Marco
Wish I purchased sooner!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best pair of headphones I’ve ever owned! I own the 700 series from Bose and the Sony’s outclass the 700 series in sound,noise canceling,ease of use! They are incredibly comfortable and the sound is quite unbelievable albeit on the bassier side but I like it that way. Don’t be like me and wait to buy these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matty94,
Great! We're glad that you found the best headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Awesome for those with sensory issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones ever! I have sensory issues so these headphones do an AMAZING job of blocking out sound. When i need pure silence, I pair these bad boys with some 'loop' earplugs. Sound is stunning, listening to music has never been more enjoyable. My ears do get sore after using them after a while, but otherwise these headphones have been relatively sensory friendly! My spouse loved mine so much, they got their own haha!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quynh, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Worth the Money.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this for a long flight for vacation. I'm super satisfied with it because I need up sitting near a crying child. Totally worth it. I use it every day, from my train ride to work to the gym. One thing that I'll say is that when working out, it can get a bit sweaty.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kory, You've made an excellent choice! We're thrilled to hear you're enjoying your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Pleasantly Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned the previous version for two years now. These have exceeded my expectations. The sound is clearer while adding a wider soundscape. The noise cancelling have been improved. Ambient sound inclusion feature sounds clearer due to a reduction in static noise polluting the sound. My favorite feature however, is the multipoint device switching. I use these at work so being able to go easily from one phone to the other is a godsend. The only con for me is that I don't own two of them.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, DmelleC! We're glad that you are impressed with the headphones. Enjoy and thanks for choosing Sony. -Craig
Simple Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the quality of this Sony headphone. The noise cancellation on this headphone is top notch. I’ve read reviews stating this doesn’t connect to two devices at once or that the multi connections doesn’t work well but I’ve not had an issue with that at all. I’ve also used this with FaceTime calling. For some reason it there was a slight lag in the headphone connecting for the first two times, but afterwards it worked just fine. They’ve also been tested in making reels for IG and worked just fine. The sensitivity on the speak-to-chat is a little high, so I’m looking into tweaking that if possible. I can cough and it picks up the sound. That may work for some and not for others. I’m still exploring all the features but so far, I’m really satisfied with my purchase. *The charging cord is not shown but its not a very long cord. I suggest getting a separate charging cord for this device. That’s not a deal breaker for me. Its just a cord but totally up to the purchaser based on their individual needs. *I may update later once I’ve used my headphone for more than six months.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StaceyC, We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are amazing!!! The noise canceling works even before you play any music! I live in a really loud house and these drown out the sounds so good!! Not to mention that the features are super easy to use and you can customize the sound through the app. You get a really nice case with the headphones, as well as a cable if you don’t like them to be wireless. The only issue I have is that whenever I call someone on my I Phone, the Bluetooth disconnects, but it’s not too much of an inconvenience to connect back to Bluetooth through the call. These are so good and I highly recommend them, I’ve never been in so much peace!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SebastianB, we're glad you are enjoying our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have AirPod pros but wanted some headphones with better noise cancelation since I travel a lot. These did not disappoint. Very comfortable and easy to use. I like how easy it is to adjust settings with the app. Beat headphones I’ve used so far. The blue color is beautiful!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChadNewman, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones at this price range. There a little warm around the ears. I think I would have preferred bigger and a different material padding around the ears. Sound is grate.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, Kobe!
We're so pleased to hear that you think the WH-1000XM4 headphones offer amazing sound quality, especially for their price range. That’s a wonderful validation of our audio engineering efforts!
We also appreciate your honest feedback regarding the comfort, specifically noting the warmth and suggesting a preference for larger ear padding and different material. Comfort is key to long listening sessions, and we understand how important it is to find the perfect fit. We will certainly pass along your detailed comments about the earcup design and materials to our product development team for future consideration.
Thank you again for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Wonderful purchase!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loveeeeee these headphones. Noice cancellation is amazing and the sound quality is great. I wish they fit a little lighter but I might just have a smaller head. The color is beautiful and they battery lasts forever. I truly recommend!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gina, we're glad you love the noise canceling feature and sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! ~Earl
Marvelous Marvelous
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones in the game; noise cancellation is great. They’re are so comfortable; my ears I appreciated it!!!! 10/10!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraV, We're glad that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Noise cancelling isn't amazing & headphones too bi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First con: they're a bit lose on my head, and I even have them the smallest they can possibly be. I don't know if that's just a me thing and just found out I have an extremely small head, but its annoying. Second con: the full noise cancelling isn't as good as I expected it to be. Maybe my expectations were too high, but I was hoping that I wouldn't be able to hear anything. No birds chirping, no dogs barking, no roaring of fans or airplanes. But I can. And yes, I made sure the headphones were on the noise cancelling setting, AND I did the noise cancelling personalization, which actually made the noise cancelling worse. Pro: I like that you can personalize the instrumental. It really gives more life to the music than other headphones! Pro: aesthetically, I think they're very cute. I had bought these for work, and I was looking forward to tuning out my loud office (and noisy roommates) but alas, it doesn't really help with that. I mean, the headphones DO have good sound quality, and the noise cancelling isn't bad at all, it just didn't live up to the hype! I even looked into it to see if it was a me problem, but Sony states themselves that there are some noises that won't be cancelled out. So that part was on me, which is why I give them a four instead of a three. Still a good product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnaM,
Thank you for the review. These headphones features an adjustable slider (left and right) to ensure comfortable fit. The noise canceling function works primarily on noise in the low frequency band such as vehicles and air conditioning. Although noise is reduced, it is not completely canceled. Your feedback is greatly appreciated. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Best Buy Sells a Great Sony Headphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphone sound and excellent reliability and performance over 4 months! Battery duration is truly unbelievable. Best Buy sells the best in audio!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vick, Thank you for the 5-star rating! Good to hear you like the amazing sound, excellent reliability, and long battery life of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
BEST GYM HEADPHONES
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for when you don't want to speak to anybody the sound cancelation is insane. Awesome for gym people!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, BryanS!
We are absolutely thrilled to hear that you love your WH-1000XM4 headphones! It’s incredibly rewarding to know that the sound cancellation is "insane," allowing you to find peace when you need it most. We especially appreciate you recommending them as "Awesome for gym people"—their comfort and industry-leading noise cancellation make them perfect for focusing on your workout.
Thank you again for choosing Sony to be a part of your daily routine!
Best regards, Gus, Sony Social Media Team
Top tier
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones to use when I'm overstimulated. Gives the right sound proof when working out in the gym. High quality with a bunch of personal features. Sony headphones forever
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julea, we are thrilled to learn that your WH-1000XM4 headphones have become your ideal companion, enriching your gym workouts!
It's fantastic that our industry-leading noise canceling and the ability to customize your sound with the Sound Connect app's equalizer are making such a positive difference in your daily life. We designed these features to give you precise control over your listening environment and it sounds like they're doing just that.
Thank you for your loyalty to Sony headphones!
Best regards,
Estefany
Incredible sound awesome style for all times!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been great use for my benefit. The purchase was worth it and I would recommend this product to people who are looking to invest in high end and sleek headphones for everyday use. The headphones include an incredible noise cancelling system and provide the best quality of sounds for your music, audiobooks, and anything else you can think of!! The headphones come in 3 different astonishing shades of color that go with almost any outfit you can put together. The microphone system is also great and is very helpful for taking meetings for work or even just calling a friend or family!! Overall I think the purchase was very worth it and im looking forward to future new products of Sony that will be just as amazing!!
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, SonyBuddy! We're happy to hear that you are impressed with the Sony WH1000XM4 Wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. The sound and noise canceling make for a great listening experience. I recommend this product to anyone who wants a great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your positive feedback, RogerA! We're delighted to hear that you're enjoying the exceptional sound quality and industry-leading noise canceling of the WH-1000XM4. We've designed these headphones to deliver an immersive listening experience, whether you're at home, commuting, or traveling. Your recommendation means a lot to us, and we're glad to know the product is living up to your expectations.
Thanks again for sharing your experience and for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these headphones. I love the features it comes with (hand over the right side will increase ambient sound to allow you to hear what’s going on). I also love that the app allows me to change the audio equalizer. I love the Excited equalizer (just enough bass and clarity). However, the I did experience some discomfort wearing these headphones. But it’s because my ears are used to in ear earbuds. So if you’re transitioning to over the ear headphones, it may feel weird at first. But after a while, I’ve gotten used to it. They are also super easy to set up, I had no issues. The battery life is also too notch. Absolutely love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SydneyG, Awesome! We are glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl