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Customer Ratings & Reviews

Your price for this item is $454.00

Customer reviews

Rating 4.7 out of 5 stars with 12509 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 12,509 reviews
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply excellent and great in terms of sound quality and comfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, lucifer

      We're thrilled that you're loving your Sony WH1000XM4, equipped with a powerful processor that ensures premium sound quality, offering well-balanced audio with deep bass and clear mids and highs, as well as soft ear pads for long-term wear. We're glad it's hitting the mark for you. Enjoy the music! Thank you for choosing Sony! Regards, - Dominick Sony_US

  • Rated 5 out of 5 stars

    The best headphones!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones!! They are very comfortable, have really good sound, and do a great job of cancelling noise. I have 2 pair and have purchased 2 other pairs for gifts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2Play, we're glad you love our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best noise cancellation over the ear headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best noise canceling over the ear headphones. It sounds great, comfortable for your ear and light weight. Case is convenient to travel with. The only issue I had “my ears gets hot after an hour or so” which is not comfortable for me. I don’t over the ear headphones are for me. 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeepakK, Thank you for the great review! We're thrilled you like the amazing noise cancellation, great sound quality, comfortable fit, lightweight design, and portable carrying case of your new Sony WH-1000XM4.

      To prevent the earpads from getting too hot and to ensure a comfortable fit and to use the unit for longer periods, please adjust the left and right slider. This unit also has super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure. Hope this helps!
      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Get Sony's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and comfort and battery life. I'm able to use these all day with no discomfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael,

      Awesome! We're glad that you like the sound quality, battery life, and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Don't think twice just go for it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I even start... these headphones are exceptional... I have owned many different types of headphones and this one by far comes out on top Sound quality is top notch Noise Cancelling is exceptional Dual connection is also huge Definitely would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashraful,

      Very nice! We're glad to hear that you like the sound quality, noise canceling of the Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Excellent but...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I've worn. The sound is so clear and the bass is perfect where it doesn't muffled the music. The comfort is good but if you have them on at least 3 hours, your outside ears starts hurting in discomfort. The JBL under armour is the most comfortable. Battery life is very long. Overall everything is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YikesBikes,

      Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality and battery life of the headphones. We also appreciate your review about the comfort of the headphones. For optimum performance, make sure that you are wearing the headphones properly. You may also find this link helpful:

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00015243

      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    best NC Headphones !

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now my everyday Headphones!! NC is amazing, Sound quality is top notch. Touch interface is sometime a bit annoying but it will grow on you (still prefer physical buttons) It is light and comfy enough to stay on my head during 9to5 hours and extra. If you want to use this for mobile gaming , it works fine, I'm a hardcore player with PUBG mobile , this headset has been an extra help for my gameplay!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vince,

      Thank you for the 5-star rating and we are glad you like the sound quality of the headphones for your games. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Excellent battery life.. Comfortable .. easy to connect...Case is well designed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kp717, Awesome! We are so glad to hear that you are happy with the ease of use, design, battery life and most of all the sound quality! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl Sony_US

  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for Christmas and let me just start off with saying wow! I am not well versed in tech but the sound quality, noise canceling and comfort these provide are outstanding. I never found headphones to be comfortable until I put these on. From the experience we have had so far, 100% would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllyssaR, This is a great Christmas gift idea! Thank you for purchasing the Sony WH-1000XM4 headphones! We're glad to hear you like the great sound quality, excellent noise cancellation, and comfortable fit of the Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for headphones and sounds awesome. Go get one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dreo,

      Thank you for your fantastic 5-star review of the Sony WH-1000XM4! We are really happy to hear you found them at a great price and think the sound is awesome. We appreciate you recommending them!

      Thank you for choosing Sony and enjoy your music!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    One of the best headphones…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my Beats Solo Pro headphones. Audio quality and noise reduction are top notch. The weight and head clamp are light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidCd, great! We're glad you like the sound quality and noise canceling feature of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    The Greatest Headphones ever created

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly didn't know what to expect with the m4s. The last set of Sony headphones I had were the XB 950N1s. My older Sony headphones had lots of bass but the mid-range and vocals and highs were absolutely terrible. The enforce have blown my N1's out of the water! These are probably the best sounding headphones I've ever owned. They are also second to none for noise canceling. I would definitely recommend these doing one looking for a great set of headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound goos. Shaking no.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the music and comfort. It did not fit my head as well as i wanted to. However, i bought them to drown out noise while working and when im moving, so for its purpose it did wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelicaS, Thanks for sharing your experience with the Sony XM4 Wireless headphones. We're glad you like the sound quality. Make sure to adjust the headband slider to properly fit onto your head and ears. Thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than the M2s that I had and that is saying something. I'm not an audiophile but these headphones give a slight improvement in sound quality, interesting features like the one that detects if you have the headphones off and pauses your music. It's pretty comfortable as well and the noise cancelling is really good for when I need to study. Overall, these are amazing headphones and the sale made it even better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satisfied! We're glad that you like the noise-canceling feature, sound quality and comfort of your new headphones. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Ah Quiet From the Father-In-Laws room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father-in-law is staying with us and is a bit hard at hearing, so we got these headphones for him. We have them paired with an AppleTV and they work great. Take them off and it pauses the TV for him as well. The sound automatically goes to the headphones when they are turned on, returns to the TV when you turn them off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi stieland,



      That is a wonderful and thoughtful gift for your father-in-law, and we're thrilled that the WH-1000XM4 headphones are providing him with a great listening experience for the Apple TV! The automatic pausing when removing the headphones (thanks to the Wearing Detection feature) and the seamless audio switching are designed for exactly this kind of convenient use. Thanks for choosing Sony, and we wish your father-in-law many enjoyable hours of viewing!

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancelling quality; comfortable, works well, battery lasts forever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Awesome! We're glad that you like the sound quality, noise canceling function, comfort, and battery life of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Hands down the best headphone on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far, the best headphone on the market for it price range. Sony need to do more promotions for these headphone. Because the only reason I even known about these headphone is because it was compare to the new Apple headphone. Bose is good but it’s price range??? You better off buying two xm3. Xm3 is also good, this is better with the noise canceling and the headphone last a long time, it been 2 weeks now and it didn’t have to charge it yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenRock,

      You made the right choice with these Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      We do appreciate your feedback about promoting the product. Thanks for sharing your review and for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought as a gift and he loves them. He said the sound is great and they drown out all noise

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bonnie!
      Thanks so much for taking the time to share your feedback on the WH-1000XM4 headphones.
      It is great to hear they were such a hit as a gift! We're delighted to know the sound quality is being enjoyed and that the industry-leading noise cancellation is effectively blocking out unwanted noise.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Thank you Sony

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These will change your life. If you don’t have super high quality speakers, and yea those are a lot more expensive, get these to start. You will be blown away. They give you super hearing powers when you cup your hand over one side. Connect great. Sony absolutely smashed this generation. You are seriously missing out if you do not have these. Battery has been great but who cares… the sound makes the world melt away.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trix, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating!

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Excellent noise canceling and super comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headset. Great sound and the noise canceling is among the best I've used (compared to Bose and Sennheiser). Very comfortable and the fit sits right outside my ears. Pads can get a little sweaty during extended use, but that's a given with pleather pads. Love that the earcups fold down to sit flat. Build quality feels light, but sturdy if that's possible. USB-C charging is fast! Works well wired to a USB-C DAC for my iPad Pro, too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi venkman781,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US