Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 12202577
Customer reviews
Rating 4.7 out of 5 stars with 12503 reviews
(12,503 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
SUPERB Quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is like literally Legit!! Oh my gosh! First, as you can see on the 2 photos, colors might change visually in the picture, that's why I put a flash when I took it on the 1st picture. That is the real color. A grayish stone color. Looks fab! Second, the quality is superb. When you put it on, the noise cancelling feature is on point. It does its job. When you listen to music, it gathers the sound including base etc so you can hear all dynamics perfectly. When I watch a movie, I was in goosebumps as it really feels I am i theatre. Holy molly!!! Must buy and will recommend it to my friends.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianV, We are glad that you like the quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Rated 5 out of 5 stars
Sony xm4
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the top right here and you can’t change my mind. One of the best sounding noice canceling headphones. But they shine amongst others because they are lightweight and the touch controls bring that next level plus the color
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gvbrio, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Rated 4 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have beautiful sound right out of the box, and the ANC was noticeable and great, but not the best. My $50/$80 JLuxe headphones do better than these, which made me return them after two weeks of trying them as I couldn't justify the price point. Another note is, the color is a matte gray, not a shiny pearl color like it shows, which was small disappointment. For high quality sound that can immerse you, I recommend these but at the end of the day you're simply paying for the brand.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emgoosefraba, Thank you for your honest review. We appreciate the feedback on the WH-1000XM4. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent headphones. Probably the best sounding that I’ve ever heard and very comfortable not to mention unmatched noise cancellation. Very customizable eq so good for all music genres and tastes.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShreyasM, we're glad you like the sound quality, comfort and noise canceling feature of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
Rated 5 out of 5 stars
10/10 recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling feature has been a life saver. I love that you can customize to your daily routine. Comfortable to wear. Battery life lasts a good amount of time. Charges quickly.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rezz,
Perfect! We're glad that you like the noise canceling function, comfort, battery life, and charging function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Satisfying punchy Bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Satisfying punchy bass. I tried XM5 and Beats Studio Pro but XM4 is superior.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidL, Thank you for your awesome review! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
GET THEM
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really nice headphones, they are very quick at charging and the battery life lasts me for days tbh and the sound is amazing. super worth the money plus they're cute!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jr16,
Thank you for sharing your honest review of our Sony WH1000XM4. We are very pleased to hear that you like the sound quality, the design, how quick to charge the battery and how long the battery last. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Rated 5 out of 5 stars
Our teens both love them
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked them so much we bought another set so both our teens had excellent quality super comfortable headphones. & great noise cancelling really helps my sensory hypersensitive teen, who wears them everywhere even the beach
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelW, we're glad you like our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are exactly what I needed! They have great sound and the ANC works great at my job where there is some consistent production noises. I have been using them for a week now and am not disappointed at all. They comfortably fit over my ears without looking too bulky. I only wish I had noticed that the black color had rose gold metal accents instead of bronze.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KAITLYNT,
That's excellent feedback! We're thrilled the WH-1000XM4 headphones are the perfect tool for your job, delivering both great sound and effective Noise Cancelling to deal with production noise. We're also glad they offer a comfortable and non-bulky fit. We appreciate your specific note on the accent color and will certainly keep that in mind as we continue to refine our product aesthetics!
Thanks for choosing Sony.
Best regards,
Eliab
Rated 5 out of 5 stars
Really good headphones
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wear them everyday. Only complaint is the noise cancelling kinda disorients me. Not really for me. But I just turn off the noise cancelling and I'm good to go.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RyanN,
Thank you for choosing Sony!
We truly appreciate your positive feedback on the WH1000XM4 headphones. We're thrilled to hear that you wear them every day. Your insights on the noise-cancelling feature are incredibly valuable to us, and we're glad you've found a solution that works perfectly for you.
Best regards,
-Fred
Rated 5 out of 5 stars
Total Silence
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for noise cancelling. Comfortable when running sometimes they slip but readjusting them is never a problem.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Youngkeke, Awesome! Good to know you like the exceptional noise canceling and comfortable fit of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
The Best Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I've ever bought. The sound quality is amazing and the headphones are very comfortable. The noise canceling is great as well.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CydneyS, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are amazing, the battery life and sound quality is really good. It can seamlessly connect to 2 devices. Highly recommend !
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Vallikannu! We are truly happy to hear about your satisfaction with the long-lasting battery life, exceptional sound, multipoint connection feature, and amazing performance of your WH-1000XM4. Thank you so much for your recommendation and for choosing Sony! - Romeo
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound quality. Adaptive sound control (adjusts noise cancelling based on environment).
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tricia,
Thanks for sharing your thoughts on the WH-1000XM4 headphones!
It's great to hear that you're enjoying the sound quality and thanks for mentioning one of the standout features of these headphones: Adaptive Sound Control—It’s designed to be a really convenient tool, automatically adjusting the noise canceling settings based on what you're doing, whether you're sitting, walking, or on a train.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Rated 5 out of 5 stars
They're attached to me now
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. The noise cancelling is so good and the headphones themself are so comfortable. Sometimes I forget I have them on.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dess,
Great! We are thrilled to hear that you are enjoying the comfort and noise canceling feature of your WH1000XM4. Thank you for the 5 star rating and for choosing Sony! - Marco
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re perfect. Sound canceling is awesome and they look so cute too There’s times where I don’t use them and their battery life is still at 100% after days
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LizL,
Awesome! Glad to hear you like the noise canceling features, stylish design, and long battery life of your Sony headphones. Your satisfaction means a lot to us. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris
Rated 4 out of 5 stars
Close to perfection but a win for Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time with these headphones by Sony. When going through the setup process, you are guided by the app to scan your ears along with setting up your own personal settings. Once you have the app configured to your liking, listening to music is a pleasant experience. You definitely hear the warm tones of the music with a nice soundstage. My only complaint is that after a few minutes of listening, your ears tend to get warm. The touch controls on the side are great, however, Google Assistant will be removed and will only use Amazon’s Alexa which to me is a bad move since I use Google Assistant at home. A part from this, you have pause to talk which is great in theory, but if you hum to a song that you enjoy, the music will pause which can get frustrating. The headphones come with its own case, headphone cable, and charging cable (plus an airplane adapter). The noise canceling is one of the best (second compared to AirPods Max), but what I do enjoy is the activity features built in to it. What I mean is that if you start walking, noice cancellation turns in to active mode so you can hear your surroundings instead of being closed off, but if you are still then you get full noise cancellation. For this to work you have to enable location services, so it is up to the user if to enable that feature. Overall, these are great headphones and I enjoy using them out in public as I keep my AirPods Max for home use. Wait until you see holiday deals for these headphones as you can get them for about $270 compared to the retail cost of $349
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bonaparte,
Thanks for sharing your review and experience with the WH1000XM4. Your feedback is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Headphone King
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is unbelievable. Bass is amazing. Great comfort. Got it for $100 less. This is the headphone king of the year.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MisterHappy,
We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Rated 5 out of 5 stars
I'm delighted with these headphones! comfortable,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm delighted with these headphones! comfortable, light, great sound, can be adjusted to suit every listening situation. it's Sony ;)
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hanna, We are thrilled to hear that you are delighted with your Sony WH1000XM4 wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
Rated 5 out of 5 stars
Best bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve listened to Bose, beats and a lot of other headphones but the are clearly the best sound and sound canceling headphones I’ve ever owned or listen to.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrexelV,
What incredible feedback! We're absolutely thrilled to hear that your WH-1000XM4 headphones stand out as the best in sound and noise cancellation compared to others you've experienced. Our team works hard to deliver industry-leading audio technology, and reviews like yours truly affirm our efforts. Thank you for choosing Sony.
-Eliab


















