Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
No regrets
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are so amazing the color silver looks amazing and they are so comfortable to use the sound is amazing and the noise canceling is top tier the battery lasts long and I love the fact it has an option for aux which some headphones have gotten rid of usb-c is also a plus
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alec, we're glad you like the comfort, noise canceling feature, battery life, and sound quality of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Great set of active noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable for extended use. Larger than average sized head and felt great during 11 hour flight. Noise cancellation works well and sound quality is excellent. Sony’s version of Apple’s transparency mode doesn’t work quite as well, but at nearly half the cost I see no reason to splurge for the AirPod Max headphones over these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aFineMess, Thank you for the awesome review! We're pleased to hear you like the very comfortable fit, excellent noise cancelling feature and sound quality of your Sony WH-1000XM4. We appreciate your feedback about the transparency or the ambient sound. You can adjust this setting according to your personal prefence using the Sony headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Pleased!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had some challenges connecting via bluetooth at first, but once I figured it out, I am very happy with them. The sound quality is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack,
We could not be more pleased to hear that you are very happy with your WH-1000XM4 headphones! We're glad you worked through the initial Bluetooth challenge, and we're delighted you are now enjoying the excellent sound quality. Thank you for your review and for selecting Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Peak (on sale)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome, I use these to jump rope and relax on my patio. The noise canceling is awesome and does its job. My son has autism and uses the ANC when he's in large crowds. My favorite feature is the quick ambient mode, simple hand over the right headphone and you can have a quick conversation, even lowers your music volume for you, hand off and it goes right back to the volume you had it and noise canceling on. The app works like a dream. Only complaint is it's slow for the app to recognize the headphones are on, but could be my phone or my lack of patience lol Worth the price when on sale
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EddyRo,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you and your son are enjoying the noise canceling function, ambient sound, and Quick Attention Mode of the headphones. Your feedback about the app is greatly appreciated. Make sure that the app is updated. You may also want to restart your mobile phone.
Hope this helps. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
The best headphones!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones!! They are very comfortable, have really good sound, and do a great job of cancelling noise. I have 2 pair and have purchased 2 other pairs for gifts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2Play, we're glad you love our product! Thanks for choosing Sony! ~Earl
Absolutely worth the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my fiance & he uses them all the time! We love that there's also the option to use an aux cord to hook up to his game controller!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, Caitlin!
We are so pleased to hear that your fiancé is getting such fantastic and constant use out of his WH-1000XM4 headphones. It's truly rewarding to know they are his go-to!
We are especially glad you appreciate the versatility of the aux cord option for his game controller. We know our customers use these headphones for more than just music, so designing them with premium wired functionality was a priority. It ensures he gets the premium audio experience and low-latency needed for immersive gaming.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound very comfortable great look. Will repurchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Review We're glad that you like the sound quality and comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Review of Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing and the sound is so impressive! I bought this for my boyfriend as an anniversary gift and he loves it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Daniela!
Thanks so much for your feedback. We are thrilled to hear that the WH-1000XM4 is making such a great impression. We're glad your boyfriend is enjoying them!
We're genuinely thankful you decided on Sony!
Warm regards,
Estefany
- Pros mentioned:Battery life, Sound quality
No head soreness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Beats and normally uae my Samsung earbuds. These are the best headphones I've ever had. Battery life is better than I've had, wear them at night for 6-7 hours and battery usage has only gone down from 100% to 80%. Sound is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flipper, That's awesome! We are glad to hear that your Sony headphones are the best headphones you have ever had. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality, Weight
Awesome Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, comfortable fit, great noise canceling feature. Very light on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, Thank you for the 5-star rating! Glad to hear that you are happy with the WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Bass, Sound quality
Top notch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is top notch, the bass is remarkable, the only slight zonk is the noise cancelling could be slightly better, and there is a learning curve due to being feature packed. The design quality and materials used are also of a high standard, down to the included carrying case is smartly designed, with some thoughtful features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Starkz, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
- Pros mentioned:Battery life, Sound quality
Happy with the order
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase, light weight, good battery life and excellent sound quality. Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Farddds, nice! We're glad you are very happy with your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Best on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancels effectively without music. Good fit (compared to beats). Holds a charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel,
Awesome! We're glad that you like the fit, battery life, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Noise-Cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise cancelling headphone for the price. Staff was super helpful whil making my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hmoxx!
Thanks so much for sharing your feedback on the WH-1000XM4 headphones.
We are immensely pleased to hear that you feel these are the best noise canceling headphones for the price.
These headphones are designed for pure listening pleasure, featuring our exceptional HD Noise Cancelling Processor QN1 and advanced audio quality that makes a real difference. Plus, with up to 30 hours of battery life, they're perfect for long trips or just getting through your workday.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
2nd pair from Sony! Love them.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most comfortable headset that cancels enough noise and yet doesn't make me feel like I won't hear if there was an emergency that I would not be aware of. I need to be distraction free at work, yet still aware if someone needs to get my attention. These work perfectly!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dragonrabbit, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Comfort, Sound quality, Weight
Sony does it again, and again, and again.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, comfortable, lightweight, and great sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nfinaz, Thank you for this amazing review of your WH-1000XM4. We're glad you love the comfort, excellent noise canceling feature, amazing sound quality, and lightweight design of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Battery life
Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these headphone for the gym and they’re the best. I love they’re long lasting battery. It takes a lot of movement for the headphones to fall off. They’re great and I definitely recommend these headphones if your trying to go the gym or even gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusG, Awesome! We are glad to hear that you are happy with the battery life of your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
hearing impaired.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because I am hard of hearing I have a Beats pair but they are hard to understand soft talking especially while sound effects are going . These are a little better, and I'll take what I can get. Great sound, and really good noise cancelling. fits very nicely If only I could stop the music while listening!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, You've made an excellent choice! Good to know you're enjoying the excellent noise cancelation, sound quality, and comfortable fit of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Focus Moments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this headphones for focus moment if I want to listen to my music or watch a video without distractions that it almost completely shut out the noise surrounding me. It is comfortable to wear while laying down one bed. What I like that the headphone analyzed my ear for the best sounds. This is a good buy for me when it was on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronnie, We are glad you now have a perfect pair of headphones for your focus moments. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Great value 4.5 star
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving this a 4 only because the app is a little buggy. Has dual pairing options but the switches are not consistent. Headphones themselves are really well built and still top tier considering this is a dated model.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your detailed and insightful 4-star review, ReidS!
We are very pleased to hear that you find the WH-1000XM4 headphones to be "really well built" and that the quality remains "top tier" even as a long-standing model. It's rewarding to know you appreciate the quality and performance that defines our 1000X series.
We also appreciate your honest feedback regarding the app and the consistency of the dual pairing switches. We continuously strive to improve the user experience, and insights on the app performance and feature consistency, like dual pairing, are incredibly valuable as we develop firmware updates and future models.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team