Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 12202577
Customer reviews
Rating 4.7 out of 5 stars with 12509 reviews
(12,509 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very great for working out, and cancelling noise. I use these everywhere I go!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your enthusiastic review, CjRo!
We are delighted to hear that your WH-1000XM4 headphones are proving to be so versatile, accompanying you everywhere you go! It's fantastic to know they are great for working out and that the industry-leading noise canceling is helping you focus, no matter the location.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
The ɓest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the nose cancelation and the battery life on them
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JDiaz!
Thank you so much for sharing your feedback with us. We are immensely pleased to hear you appreciate the noise cancellation and battery life of the WH-1000XM4.
These headphones are designed with advanced features like industry-leading noise cancellation technology and up to 30 hours of battery life to keep you immersed in your music for longer.
We appreciate you choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are literally the best headphones I’ve tried. They’re very noise cancelling which I like, easy to use with its different settings to switch the song or change the volume. They’re also super comfortable, lovee!!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wendy,
Perfect! We are thrilled to hear that you are loving the noise canceling capability, comfort and easy to use settings. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever had very comfortable best music quality well balanced great job by sony
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pinder, we're happy to know that you like the comfort and sound quality of our industry-leading noise canceling headphones! Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Love these headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the original XM1 (I think that is what they were called) and I returned them because I did not find them comfortable and for the price ($350) was not worth keeping. Flash forward a few years and I am a believer! Very comfortable, even for hours on end, sound is great and can now switch between 2 devices. I highly recommend this and since they are (were) on a Black Friday deal @ $298 it is a great deal.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FRinLI, Thank you for giving the product a perfect rating! We're very happy to hear you appreciate the comfortable design, great sound quality and the ability to switch between 2 devices using the multipoint function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Rated 4 out of 5 stars
Previous seemed better.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only 4 stars cause the headband isn't as tight as the previous model. Also, the passive noise reduction is not as good as previous model. I can hear more mid-frequencies coming through the headphones on this model. When I implement the auto-ambient control function I have to tap on the headphones to get the highest amount of noise cancelation from it. Despite what all the online frequency graphs are showing, this version is not as good at canceling higher mid frequencies than the previous version. Could have something to do with the hole for the sensor on the left ear. Don't really need that. I plugged it up, and disabled all the useless onheadphone-controls and keep it wired only. Wish they'd make a wired version, minimal controls, and Wired-only, with superior noise canceling for all frequencies especially ghetto-bass you hear from those stupid lowriders. or Jacked up funky mobiles with loud boom boxes.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterHugh,
We appreciate your in-depth review of the headphones. It's unfortunate that you are not having a complete experience because of the design and noise canceling function.
Make sure to adjust the headband of the headphones to achieve the best fit and comfort.
For optimum performance, make sure that the software version is updated. The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Check that the Adaptive Sound Control is turned off. Check the setting of the Adaptive Sound Control on the “Sony | Headphones Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient. Hope this helps.
Your feedback about wired headphones with the same Noise Canceling features is greatly appreciated. Thanks again for sharing your review and for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Good sound quality & Noise cancelation
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to pair with good sound, battery life & better bass than previous sony xm3. New feature is ability to "auto hear" when mic detects someone talking to you, but I didn't care for that option personally. Must use touch controls to change volume, track, answer. Some people will not like that, but the device looks better without buttons.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GoodANuff, Awesome upgrade! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Amazing Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are great! The active noise cancelation is top notch. They are really comfortable too. I can wear them for 8 hours at a time without any problem. And the built in equalizer is awesome. I like my music with a lot of base and this allows you to customize that. And the headphones don't disappoint when it comes to sound quality. They give good, deep bass, and nice, clear vocals.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zach, thanks for sharing your review. We're glad that you are loving the noise canceling feature, equalizer, and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
I recommend these!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a long flight out of the state and these headphones were very comfortable throughout the whole flight. Along with comfort the noise-canceling is grade A. I recommend these headphones to anyone needing a good mix of tech quality meeting comfort.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julien, Awesome! We are so glad to hear that you are happy with the comfort and noise canceling of your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for your recommendation and for choosing Sony! -Carl
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, great bass. Was worried at first because the noise cancellation made me feel like I needed to pop my ears but that went away after about 4 hours of use. No problems now. Ordered online and was behind counter for me the next morning. 10/10
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for sharing your experience with the Sony WH1000XM4 Wireless headphones, Jonah! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Rated 5 out of 5 stars
Great sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, and battery life. I like these better than my previous bose
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CJ24, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you so much for choosing Sony! -Carl
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my husband with a new Sony TV. He is a little hard of hearing and has to put the TV up loud. He is also bothered by background noise. I wasn't sure he would like them or use them. HE LOVES them! Hardly takes them off! They are comfortable, block the background noise and he can hear the TV with no trouble. He can easily turn off the noise cancelling to have a conversation. Set up was easy,
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moondane,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise suppression is amazing, sound quality is perfect. Easy to pack.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KonnerR,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying the WH-1000XM4 headphones. It’s great to know the noise suppression and sound quality are making a positive impact, and that their portability adds to your convenience. Your feedback truly encourages us to continue delivering exceptional audio experiences.
Best regards,
-Fred
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony products and these are no exception. They work well and always seem to last a long time. Super easy to set up and comfy to wear.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaW, We're delighted to hear that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Listening
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality Great sound long battery life light weight
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome, Thank you for the amazing review! We're glad you like the great sound quality, long-lasting battery, and lightweight design of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Best Headphones on the Market
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb sounding headphones, Long battery life and it's great that a cable is included for earphone jacks.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MovieMan, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Great Sound even on PC
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headset! I use it for just about everything. I bought it for work from home. I wear them for hours a day and they are very light and extremely comfortable! The sound is also pretty great for closed back headphones. I ended up buying the FiiO BTA30 as well to connect them to my PC and get true LDAC. I highly suggest picking up both if you want the best quality audio from your PC.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smashinmelonz, Glad to hear that you are happy with the sound quality and comfort of your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Rated 5 out of 5 stars
Best Headphones I’ve ever owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and the noise canceling works really well. I really like the app because it really lets you customize the sound and controls. Much more comfortable for long flights/trips than earbuds.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrandonM,
That's awesome! It's nice to know that you are pleased with the quality and noise canceling feature of our WH1000XM4. Good thing that you were able to utilized the Sony app to your preferred setting of the headphone. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Beat my expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to buy this at first, but it is amazing. The noise cancelling is good and it fits pretty comfortably and you can adjust it according to your liking.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmnaM, we're glad you like the sound quality and comfort of our product! Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
better than apple airpod max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these and the apple airpods max. Price wasnt really a factor from me. I just need something confortable that will cancel noise effectively. These are much more confortable for long coding sessions compared to the apple product. And half the price! They get a bit warm, but all closed back headphones do. Not much that can be done there. love the portability and carry case
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Great! We are so glad to hear that you are happy with your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl


















