Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Must buy if you can still get them!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these when I go to the gym. The battery life is super long and its easy to connect to my phone. With the SoundConnect app I can set how much noise cancelation I want and can change the EQ. If you remove your headphones while listening to music to talk to someone else your music will pause until you put them back on. The sound quality is a solid 8/10
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic and detailed review, MagnoliaNic!
We are absolutely thrilled to hear that the WH-1000XM4 headphones are serving you so well at the gym!
It's rewarding to know that you are benefiting from the super long battery life and the easy connection to your phone. We are especially pleased that you are utilizing the Sony | Headphones Connect app to personalize your listening experience, allowing you to perfectly dial in the Noise Cancelling level and change the EQ.
We designed the wearing detection feature (which pauses your music when you remove the headphones) specifically for that kind of seamless convenience, making it easy to talk to others without missing a beat.
Thank you for your strong rating of the sound quality and for choosing Sony to power your gym sessions!
Best regards, Gus, Sony Social Media Team
Great gift!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife got these for me on my 55th bday. I’ve never owned a good set of headphones and I love these! The noise canceling feature is great. I’m able to tune out the noise behind me as I’m bowling!
I would recommend this to a friendsony xm4 review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.work great, very good sound quality and the noise canceling is wonderful. very useful on long road trips!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alina,
Thank you so much for the five-star review of your WH-1000XM4 headphones! We're delighted to hear that you're enjoying the excellent sound quality and the wonderful noise canceling, especially on long road trips. We designed these headphones to provide an immersive listening experience, and it's great to know they're making your travels more enjoyable.
The WH-1000XM4 headphones use our HD Noise-Cancelling Processor QN1, which works with a new algorithm and a dual noise sensor to provide an advanced level of noise cancellation, sensing and adjusting to music and noise signals over 700 times per second. We're happy to know this feature is working so well for you.
Thanks for choosing Sony, have a great day!
DiegoV
Sony WH1000XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are absolutely amazing. The sound is completely crisp and provides plenty of bass when using an equalizer like Dolby Atmos. One other thing I love about these headphones is that the noise cancelling completely blocks out any and all background noise. Overall, these headphones are a 10/10 in my book.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyE!
It is fantastic to know that you're so happy with your new WH-1000XM4 headphones! We're really grateful for your high praise and for sharing how much you appreciate the sound quality, especially with the extra bass boost from your equalizer.
Thanks so much for choosing Sony!
Best regards,
Estefany
Comfortable and Noise Cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE LOVE LOVE these headphones, the noise cancelling is amazing and honestly their so comfortable I even fall asleep with them all night. Its easy to use the controls once you learn them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaxs, That's awesome! It's really nice to know you're satisfied with your purchase! We're thrilled to hear you are enjoying the excellent noise cancellation and you're extremely comfortable with these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your feedback and offering a fantastic rating on the product! -Jess
Amazing headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been wait for this whole year to get these headphones. Great sound and great bass. If bass isn’t your think you can always go into the EQ on the Sony’s headphones app and adjust as you like. Get these headphones you won’t regret it
I would recommend this to a friendCollege student
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling headphones. Comfortable fit and good sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AleenaH, Perfect! You've certainly made a great choice! We're extremely pleased to hear about your satisfaction with the amazing noise canceling feature, very comfortable fit, and superb sound quality of your WH1000XM4. Thank you so much for choosing Sony! Enjoy! - Romeo
great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound quality and very comfortable.The controls on the headphones and the functionality is very nice.I definitely would recommend these if your looking to pick them up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angel, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! The sound quality & volume are great. They’re also really comfortable on my head and don’t make my ears hurt. I use them everyday and they don’t have to be charged very often. I’m really glad that I bought these.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Xinyi! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Would recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and is very comfy. The only issue is the call quality. The headphones pick up noise all around very easily and the person on the other can hear it very easily
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EnocN,
Thanks for sharing your experience with our Sony WH1000XM4 and for recommending our product. We're glad that you appreciate the noise canceling capability and comfortability of our XM4. We apologize if you are having some issues with your XM4 when making calls. You may check these helpful links to resolve this issue.
Functions for a phone call
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752837.html
Receiving a call
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752785.html
Making a call
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752838.html
I hope this helps and if you need further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Sincerely,
Marco
Underpriced headphones especially on discount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling. The ANC is actually underrated for the pirce
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YeonL,
We're so glad to hear that! Thank you so much for your fantastic 5-star rating and for sharing your thoughts on the noise cancelling—it's wonderful knowing your Sony headphones deliver ANC performance that truly stands out at this price point. In addition to powerful noise control, your Sony WH1000XM4 headphones also offer adaptive sound, crystal-clear audio, and comfortable all-day wear, so every listening session feels immersive and effortless.
Thank you for choosing Sony—hope your day is as clear and enjoyable as your listening experience!
DiegoV.
So comfy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek design and comfy head piece. Also love that they are wireless, but come with aux capability for a plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raff, we're glad you love your new headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
Awesome headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fantastic quality headphones. Very comfortable. Awesome noise cancellation. And the traveling case is super sleek. 100% satisfied with this purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hockey126, Thank you for the 5-star rating! We're glad you like the comfortable fit, excellent noise cancellation, and sleek carrying case of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Best headphones purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing and they are super light weight. The noise cancellation also works really well in loud environments. 10/10 recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angel98,
Thank you for the purhchase! We're glad to hear that you like the sound quality and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.We appreciate the recommendation and thank you for choosing Sony!
-David
Excellent sound! Convenient & portable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These over-the-ear noise canceling headphones are fantastic… there is VERY minimal sound when NOT CONNECTED . When connected the sounds are EXCELLENT and provides the opportunity to be in a world of your own- regardless of the surroundings!! They come with a convenient case. All connectors are included. Bluetooth operated. Well worth the cost!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kcheb4, Thank you for the positive review! We're very happy to hear you like the excellent sound quality, exceptional noise canceling, convenient case, and portability of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam
Great Headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for my daughter and she loves how comfortable and how long the battery lasts. Woud def recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BestBuyer,
Thank you for your purchase and we are thrilled to hear that your daughter loves the comfortability and long battery life of her new WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony and for your recommendation! - Marco
Love them!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this gift for my bf for his birthday and he loves it! Loves the quality of the sound and the battery life is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .That's amazing, PriscillaX!
We are extremely pleased to know that you find our WH-1000XM4 perfect as a gift, and that your bf loves its superb performance. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Great sound & comfort w/ gauges
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones so far! I have gauges in my ears and I have zero issues with wearing these & the noise cancelling is still pretty good! Too much noise can be triggering for me so these are great to be in a quiet place inside my mind lol I also like the fact that I can place my hands on the outside of the earphones and be able to hear whatever & whoever is talking to me. I’ll never watch anime on my phone without these headphones. IYKYK lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeanniePerez, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Amazing Headphone for Students
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a student using Sony WH-1000XM4 from last 3 days, I must say these headphones are the best. I used to have XM3 before but I think it is worth upgrading. Here are some features I liked about new XM4: - Multiple Device Support - Auto pause/play - Speak to Chat (Loved It!) - Best in class noise cancellation - Best sound quality - Different modes based on activity like sitting, walking, running, etc. I would recommend this headphones to every student/professional who is reading this review.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi medhairya,
Great! We're happy to hear that upgrading to the WH1000XM4 was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Nice headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these all the time, literally everywhere. Noice cancelling is great and battery life is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gorilla,
That's great! Thank you for sharing your feedback and we're glad that you were able to use your WH1000XM4 all the time and enjoying the awesome noise canceling capability and long battery life of it. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco