Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Very comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was suprised at how lightweight the headset is, and not bulky at all. The sound is great and if you use the accompanying app you can customize the touch shortcuts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deni,
Great! We're thrilled that you like the weight, design, sound quality, dedicated app (Sony Headphones Connect), and touch controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Chuffed to bits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chuffed to bits with the headphones. First over the ear headphones I've extensively used. Use them at the gym no problem. Use them while mowing no problem. Used at the office for some quiet time excellent. Used while gaming, the two connected devices comes in clutch for this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KobasKaoDroga,
We're pleased to know that you love your WH-1000XM4 headphones! It’s fantastic to hear that the industry-leading Noise Cancelling is performing so well for you, whether you need quiet time at the office or while you're mowing. We also love that the multipoint connection is coming in clutch for your gaming setup!
Thank you for sharing your experience and for choosing Sony!
Regards,
Dominick
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent. The build quality is great, the sound is AMAZING, and the battery life is unmatched. Definitely a great purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexS, we're glad you like the the battery, build and sound quality of our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Best WFH headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best WFH headset I’ve used. Only con is that the microphones pick up to much outside noise and can be heard within teams calls. The noise cancellation is amazing on planes and while listening to music. Battery life is excellent as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan5081, Thank you for sharing your thoughts and experience using your Sony WH-1000XM4. We're thrilled to hear you're satisfied with the excellent noise canceling and great battery life of the headphones. Your feedback is greatly appreciated. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
Best noise cancelling headphones ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever owned. I used this headphones to travel a lot. They are very comfy and nicely built. I truly got to test their noise cancelling during last Pride. Pride is super loud and I got to use the headphones to walk inside the parade taking photos.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xasan32, That's great! We're glad to hear that you appreciate the features, design, and function of the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
5 stars; blew away my already high expectations!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The durability is what you'd expect (even surpassing) the old saying "you get what you pay for", they're extremely comfortable to wear even for long time periods, and the included case is a continuation of that, especially for keeping cables with the headphones. The sound is absolutely top notch, entering into audiophile levels with bass that should please 99.99999% of ppl (and to use with a few choice non-Sony EQ apps in Android or iOS stores, these *definitely* compete with audiophile levels. The Sony Headphones app is *very* easy to use with a user friendly UI that anyone can navigate/make changes; it's all really self explanatory. Top notch for *any* use...music, podcasts, movies, tv and *excellent* for gaming (too bad the built-in mics can't be utilized, but otherwise makes for *real* immersive gaming I've never before experienced. To use wired with PS4 or Xbox One, the tv or soundbar connected via optical cable actually have more latency than the headphones! Good advantage in FPS games!). The noise cancelling is even better than I read about while researching BTNC headphones to replace my Sony WH-H910N headphones that began having audio probs within 6 months. Being mostly homebound disabled and needing to sleep in the recliner, others can go about their business in early morning without disturbing me in the least as a podcast plays, and even can't hear the woodshop noise of table saw/heavy machinary about 10 ft. behind my recliner throughout the day. The noise cancellation optimizer has proven to be an excellent feature. I was skeptical about some features by some reviews, like sensitivity of auto pause when taking headphones off...but you adjust them as needed without worry; you have to fully take them off as default sensitivity is set. I haven't used much for phone calls, but at least with my LG Stylo 4 sound quality on my end is best I've ever heard from *any* headphones or bluetooth device (the old style pre-smartphone days that came with all phones). I initially bought the Bose QC35 ii Gaming Headset (default QC35 ii's but with a mic included for gaming), and I'm 110% glad I exchanged for these, even if The only real suggestion I would make to Sony (a suggestion, *not* a con) is to put ventillation holes on the inside of the ear cups. Like any over ear headphones they can get a little warm after several hours of use, and having used the Bose QC35 ii headphones for 2 weeks prior to exchanging for these, that did make a noticable difference. Worth every penny...especially if you get them on sale because then the optional 2 year warranty nearly pays for itself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AblazedPhoenix, Wow! That's cool! You've made an excellent choice! Thank you for upgrading to your new Sony WH-1000XM4. We're extremely pleased to hear our WH-1000XM4 Wireless Industry Leading Noise Canceling Headphones meets your needs, and it exceeded your expectations! Good to know that you feel the WH-1000XM4 is the best sounding headphones that you've owned and you're enjoying the features, outstanding sound quality and noise cancellation. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancellation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Good to know you're utilizing the built-in equalizer and different customizations on the Sony headphones connect app. Thank you for leaving us such a wonderful review and for trusting Sony! -Jess
Best headphones ever!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones ive ever had. Noise cancellation is amazing. Upgraded from Beats Studios and ill never go back.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NyiseeT!
We are thrilled to hear that you’ve made the switch to the WH-1000XM4 and that they are the best headphones you've ever owned. It’s awesome to know the noise cancellation is making such a big difference for you!
Thank you for putting your trust in Sony!
Best regards,
Estefany
They are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best i've ever had. great dynamic sound and noise cancelling feature plus very comfortable. No issues or complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlysonW, Thank you for this amazing review! We're glad you love the exceptional comfort, excellent sound quality, and noise canceling feature of your headphones. We're thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
Great Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely outstanding audio! Love the feel of the headphones as well. I also love the customization provided by the EQ. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marc, we're glad you love our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Exceptional!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, excellent! I has the earlier model, which I plan to return due to Bluetooth issues. I must say the current model is lighter and has no such Bluetooth related issues. I favor deep bass headphones, and SONY is perfect for such. Plus, I love the color midnight blue.
I would recommend this to a friendGreat
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter and the sounds is terrific. I love the background noise feature and they are comfortable. I’ll be buying myself a set
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mayk,
That's very sweet of you on getting your daughter a new pair of headphones! Nice to know you love the amazing sound quality, noise cancellation/ambient sound, and comfortable fit of the unit. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! We are looking forward to your next purchase and thank you so much for choosing Sony! - Kris
Happy with choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like them. Comfortable, great sound. Glad I purchased them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MBC26, Thank you for this amazing review of your WH-1000XM4. We're glad you love the incredible sound quality, exceptional comfort, and overall features of your headphones. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
Excellent upgrade! Best noise cancelling headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are well worth the price. They are by far the best sounding noise-cancelling headphones out there. I've tried offerings from Bose, Sennheiser and a few others. The sound on the Sony are by far the most realistic, with a well balance between bass, treble and mids.
I would recommend this to a friendGood OTE NC Headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Good flexibility for a decent price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PaulA,
Thank you for sharing your positive feedback on the WH-1000XM4 headphones! We're thrilled to hear that you're enjoying the great sound quality and that you found them to be a versatile choice offering good flexibility for a decent price.
Thanks for choosing Sony!
Best, Jenn.
Very Nice Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very pleased with these headphones. Music sounds very good through them, and I can also wear them to block-out ambient noise when I'm reading. I was able to connect them easily to a Roku TV (via Roku app on my phone) and to both a Sony and a Denon a/v receiver for private listening. The a/v receiver connections were excellent; the Roku, not so much (there was a noticeable audio delay), but I blame the via-app / over-WiFi to Bluetooth connection for that, not the headphones. I recently wore them while talking with my mom (who's hard of hearing) on the phone while out for a walk with the dog in a suburban but, at times, high-auto-traffic area. I could hear her very clearly and she said that she could hear me much more clearly than when I have used my traditional Bluetooth headset on the same kinds of walks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iamyourfather,
Awesome! We're glad to hear that your new headphones suits your needs and expectations! Nice to hear you are enjoying the great sound quality, noise canceling features and Bluetooth connectivity to your devices. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
Lightweight and comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound sand super lightweight. I can wear this for hours comfortably unlike my apple headphones. The only downside is the touch feature to change songs and volume. I keep accidentally touching the side and it pauses the music. I prefer buttons.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaurenB!
Thank you so much for sharing your feedback with us. We are really happy to hear that you appreciate the great sound quality and lightweight design of the WH-1000XM4, especially how comfortable they are for long listening sessions. We understand your point about the touch controls, and your input is valuable as we continuously work to improve user experience.
Thank you for selecting Sony!
Warm regards,
Estefany
SONY WH-1000XM4 Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible technology and would highly recommend. Great audio, quality, and noise cancelation. Comfortable to wear during long periods of time and the phone app facilitates personalizing certain sounds preferences. AND, able to connect to 2 different bluetooth devices!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kristine, We are happy you like most of the features and capabilities of your Sony wireless noise cancelling headphones. We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for your purchase. Vincent
W headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear instruments I didnt even know where there only problem is that there not waterproof
I would recommend this to a friendBrand response from SonyListens
Posted .HI LuisL,
We're thrilled that your WH-1000XM4 headphones are delivering such an incredible level of audio detail! We appreciate your feedback regarding the waterproof rating and will certainly pass that suggestion along to our design team. Thanks for choosing Sony.
Best regards, Eliab
10/10 headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best headphones out and they even look nice and feel nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Notjp,
Thank you for the fantastic 5-star review! It makes us really happy to hear that you consider the WH-1000XM4 to be one of the best headphones available.
It's great to know that you not only appreciate the premium sound quality and advanced features but also the elegant design and comfortable fit. We put a lot of effort into making these headphones a pleasure to wear and own, and it's incredibly rewarding to see that reflected in your experience.
Thank you for choosing Sony!
Best regards,
Dominick
Good years after release
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, sounds amazing and works well with Apple devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TyreeC,
We're so glad to hear that your Sony headphones sound amazing and work so well with your Apple devices! Thank you for your fantastic 5-star rating—it's wonderful that the audio experience and seamless compatibility are making a real difference for you.
Thank you for choosing Sony—wishing you a vibrant day!
DiegoV.