Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
XM4s are whatever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, after having these headphones for a while, I think they're all right. I bought them because I was going on a big trip, and on the plane, they held up pretty good and were nice to have. However, I also brought my AirPods to see the difference, and to be honest, it wasn't that much of a difference that 300 dollars is buying you. These headphones sound great, and that's pretty much all they offer: good-sounding wireless headphones. However, I can't say it's worth the $ 300 price tag. I'd say if you're looking for good quality headphones,s they're other options better for your pocket to,o and If you already own noise canceling wireless headphones like AirPods Pro 2nd gen or of the same generation, I'd say just stick with as these headphones are really that much of an incentive to buy them they're also from 2016
No, I would not recommend this to a friend - Pros mentioned:Battery life, Sound quality
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4.5 / 5 Purchased for my wife - who shares my office space. She notes that during my conference calls she can still hear me; however, if I am not actively talking, the background noise gets completely drowned out. Not disappointed about the noise cancelling, however, not 100% impressed with it. Battery life is great, music quality is great, and build is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tdyk,
Thanks for sharing your review and experience with the Sony WH1000XM4. We're glad that you like the battery life, sound quality, and design of the headphones. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Good quality especially as price comes down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previous flagship for a reason. Good sound, great noise canceling. What you come to expect from Sony. Also build quality is good and comfortable even after hours of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Void,
Great! We're thrilled that you are enjoying the sound quality, noise canceling function, design, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Weight
Best wireless headphones!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best over the eaf headphones ive ever purchased! Love the multi connect feature so i xan connect my phone and my ipad at the same time. Very light weight and comfortable. Works great eith my android phone. Best yet, battery life lasts 20+ hours of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ygb77,
Awesome! We are glad you like multi connect function and battery performance of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
5 stars!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and outside noise cancellation! Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherD,
That's wonderful to hear! We are thrilled you're enjoying the great sound quality and the excellent outside noise cancellation of your WH-1000XM4 headphones. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
7/10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the noise cancellation. And when you take the headset off it pauses the music. If only the sound was louder . Me personally I want to sound like I have in AirPods . But these are great for people that don’t care about the loudness
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Krussh, we're glad you love our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent with just a few minor issues that annoy me. Noise cancelling feature is great, helps to keep the noise down much more in this family setting I am in (kids, dogs, ect). My biggest positive is the charging and battery life. You charge this thing for 5 minutes and I swear it can still last you for two full days!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christian,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the noise canceling function and battery life of the headphones. It's unfortunate that you are not having a complete experience because of minor issues. We would like to know more about those issues and help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Best Buy always has availability at a store near me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulietN,
We are thrilled to hear you enjoy the great sound of the Sony WH-1000XM4 headphones! Achieving exceptional audio quality is a core focus for us, and we are delighted that your listening experience has been so positive.
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Some great features. One annoying problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: The noise cancellation is awesome. It is on par or slightly better than the Bose QC 35 II. It is more comfortable to wear for extended periods of time than the Bose (at least for my ears). Cons: The biggest problem I have is that when restarting the headphones, the volume always starts at maximum. I am using the iPhone app. Sometimes the volume control on the iphone app is not responsive when on a call.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuiceLover, Awesome! Glad to hear that you are happy with the sound quality and noise cancelling of your new WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We also took note of your feedback with the volume level as this will help improve our products. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Amazing!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using my headphones for months now. Besides having the best noise cancellation, it isn’t something fragile, the battery lasts at ly week for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicole, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony’s Xm4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is great! It fits great on my head and the noise canceling does its job. Is not the best working out and when you sweat, but overall is a great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mabel, we're glad you like the sound quality and noise canceling feature. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
- Pros mentioned:Bass, Sound quality
Awsome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best noise canceling i've used. Music quality is really great. Greats mids and highs and awsome bass. Not much but you definitely gonna notice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayM,
That's awesome! We're delighted to hear that you like the noise canceling and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Beautiful sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is incredible for the money. A wonderful birthday present.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Griz007,
We couldn't be happier to hear that you find the sound of the Sony WH-1000XM4 headphones incredible for the money! It's fantastic that these headphones were a wonderful birthday present. We're delighted that the premium sound quality and industry-leading noise cancellation are making your listening experience special.
Thanks for being part of the Sony family!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and comfortable as well!!Awsome headphone!!Fully recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Laury007, Thank you for the 5-star rating! We're thrilled to hear you like the amazing sound and comfortable fit of your Sony WH1000XM4. Your recommendation means a lot to us! Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
AWESOME
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice, excellent sound quality, comfortable, noice cancelling. I got them at a good price a total of $300.94 including tax. Nothing to complain about, just really happy with the experience and fast delivery time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lola, thank you for the 5-star rating! We are so glad to hear that you are happy with the overall performance of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Awsome choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation, sound quality, just the best price quality you can found
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisL,
Thank you for the incredible 5-star review! It's wonderful to know you feel the WH-1000XM4 offers the best blend of price and quality. That unbeatable combination of our Industry-Leading Noise Cancellation and Superior Sound Quality is exactly what we strive for.
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great all around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony ...XM4 were easy to pair with my iphone. Sound quality is great, and I like the Sony app, so I can even adjust sound through their equalizer that's on the app to target specific notes for different types of music. Well made and comfortable too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WIDave, Excellent! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Sound quality, Weight
great ANC headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first ANC headphone purchase and ive really enjoyed using them. the associated Sony Headphones App really helps with customizing the settings and ive enjoyed using the headphones. they are very lightweight and using them for long periods of times has been easy. definitely recommend!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Definitely recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I have bought. Love the sound it is very clear. Very light and comfy fit for my big ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evyazh, We're glad that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great GYM and daily headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mainly use these in the gym. The sound is amazing and it makes me feel like im in my own little bubble with the supberb ANC. Keeps me focused. I wear these 2-3 hours at a time with no comfortability issues or ears overheating.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gymjunkie, Excellent! Good to know you like the amazing sound quality, industry-leading noise cancelation, and comfortable fit of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam