Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved these! Great for the price, and the noise cancellation were so good!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, IsraelL!
We are so thrilled to hear how much you are loving your WH-1000XM4 headphones! It's incredibly rewarding to know that they are great for the price and that you're so impressed with the noise-canceling feature. We designed these headphones to provide a premium and immersive listening experience, and it brings us great satisfaction to know we've succeeded.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Pricey but worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for back to school since I’m a college student and I need something that is noise cancellation and has long lasting battery. I use it to listen to recorded lectures as well as music when studying. I guess the only con I have is that I still can’t figure out how to connect it to both my laptop and iPhone and be able to make an easy transition from either devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fatima,
We're glad that these headphones are perfect for your college lifestyle. Your feedback about the multipoint function is greatly appreciated. You may find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Great sound very comfortable! Great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelG, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl
Great Quality Headphone!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought this in competition with the air pod maxes! These sound great and are light weight for the gym or any out door purposes. Definetly recomend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ColinL,
You made the right choice with the Sony WH1000XM4! We're thrilled that you are enjoying the sound quality and weight of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Incredible!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always worn Bose noise canceling headphones, not anymore. These are incredible. The sound is pristine and these are very comfortable for extended usage. I highly recommend these. Bose users do yourself a favor and give these a try, you won’t be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MetalDetectingMichigan, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them as Christmas present for my daughter and she is in love with them. Her brother is now asking for a pair returning his AirPods so he can get this instead
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AideeO,
Thank you for choosing Sony!
We’re honored to hear that the WH1000XM4 headphones were such a wonderful gift for your daughter and that she loves them. It’s great to know her brother is also interested, which speaks volumes about the quality and appeal of the product. Your family’s enthusiasm means a lot to us and inspires us to keep delivering exceptional audio experiences.
Best regards,
-Fred
IT’S SONY! Just Get It!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite head set yet! Easy connection, great sound , love the battery life. Can’t go wrong with this set. Buy it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lovemysurroundsound,
That's awesome! We are truly happy that you are pleased with the sound quality, easy to connect and long battery life of our WH1000XM4. Thank you for choosing Sony! - Marco
Good but cheap construction
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but the plastic is very cheap  Sony can do better than this 
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Luis,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality of the headphones. Your feedback about the plastic design is greatly appreciated. Rest assured that these headphones are durable.
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
Still the BEST!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read that the newer models have design hinge issues, so I purchased the 10004XM instead to avoid issues. Absolutely happy that I did!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnsoncar48,
It is most rewarding to hear that you are absolutely happy with your decision to choose the WH-1000XM4.
This model remains a fan favorite for a reason, specifically due to its incredible balance of performance and versatility. We are glad you’re enjoying the industry-leading noise cancellation powered by our HD Noise Cancelling Processor QN1, along with the convenience of the foldable design and the Speak-to-Chat feature. It is a fantastic testament to the enduring quality of this series that it continues to provide such a premium listening experience years after its debut.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
Great ANC with bassy sound.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit too much bass I think. Makes some music sound a little muddy. Can probably fix this in EQ, but these were really comfortable and the ANC is really good. Recently got these for a 15 hr flight and they worked well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xilang,
Thank you for purchasing our Sony WH1000XM4 and for sharing your honest feedback. This will help us improve our future products. We're glad that you appreciate the comfortable design and ANC feature of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Good for noise cancellation under three years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lasted almost three years before a loud screech came through on the left ear cup. Great for noise cancellation especially if you want to go deaf haha but really they were good while they lasted. For $300 though I expected more
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chillymanny714, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Quality of the audio and the comfort of these headphones are amazing. However if you are going to use them regularly or for the gym i would recommend the warranty!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaimeR,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality and comfort of the headphones. Your feedback about the design is greatly appreciated. While the WH1000XM4 headphones don’t have an IPX rating, simple workout routines like walking shouldn’t be of concern. If you sweat a lot or for more serious workouts, you may want to consider the WF-C500, WF-1000XM4, or WF-1000XM5.
Thank you for choosing Sony!
-Ralph
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome set of headphones. Great for work and lounging but not the best for working out. They slip off my head a lot and collect a lot of moisture from sweat, even though I wipe them off every time if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashlyn,
It is most rewarding to hear that your WH-1000XM4 headphones have been an awesome companion for your work and relaxation! We are glad to know they are enhancing your productivity and downtime with their industry-leading noise cancellation. These headphones are meticulously crafted for premium high-fidelity audio and comfort during casual listening, which makes them perfect for those longer, stationary sessions where you can truly immerse yourself in the sound.
We really appreciate you being part of the Sony family.
Regards,
Dominick
AMAZING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the active noise cancellation feature and the sound is great. Would recommend purchasing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ang31,
That's wonderful to hear! We're thrilled that you're enjoying the WH-1000XM4 headphones so much, particularly the active noise cancellation and the excellent sound quality. It means a lot to us that you'd recommend them. Thank you for sharing your 5-star review! We strive to create products that deliver an exceptional audio experience, and your feedback truly validates our efforts.
Thanks for choosing Sony, have an amazing day!
DiegoV
Love Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st pair of Sony headphone! Very solid and the sound quality is outstanding! Battery life is great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zango, we're glad you like our product! Enjoy your new headphones! Thanks for choosing Sony. ~Earl
Worth the hype
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down amazing. Thats all i can say. They are comfy, sounds amazing, and block out all the haters
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zaryab,
Thank you very much for your feedback and we are truly happy knowing that you are pleased with the audio quality, comfortable design and with the noise canceling feature of our XM4. Thank you for choosing Sony! - Marco
Perfect headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item, it's actually a great product, noise blocker
I would recommend this to a friendAvid movie watcher!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise-canceling headphones; delivers a wide range of tones, for me I especially liked the depth of the bass; comfortable to wear for long periods of listening; prefer these headphones to others forms of listening.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CliffT, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
XM4's are great! (If cash isn't an issue)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely incredible headset! Separates instruments well, can handle some bass, great and full sound, very good noise canceling. Noise canceling is best when playing a little higher than 50% volume, and truly helps you disconnect a little bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Logan,
Great! We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Zoom Calls + Good Base + Multi-device Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, perfect bass, good for Zoom calls with in-built 5-microphone system, and nice noise-cancellation. The noise cancellation can be adjusted in the app if you want to still be able to listen to ambient noise. Overall, very satisfied with the product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisB, Perfect! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our new industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Jess