Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Very nice and comfortable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for my work calls and this is an amazing product. I needed something very comfortable that I can use for hours and this headset is exactly what I needed. The noise cancellation is also state of the art.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zohaib, Thank you for this amazing feedback! We're delighted to hear you are enjoying our Wireless Industry Leading Noise Canceling Headphones, especially the great sound quality, excellent noise cancellation, and that they are extremely comfortable for long periods of time. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating and for choosing Sony! -Jess
Love em.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. They are the best sound you can get for headphones that have all of the mobile friendly features that these have (Bluetooth, noise cancel, airplane adapter, mobile app with eq adjustments, multi device connections, nice travel case, wired & wireless). If you strictly want the best audiophile headphones you won’t find all of these features. With these features though, these are the best sound quality cans you can get. Maybe not out of the box, but with eq adjustments you can fine tune in the mobile app. You will NOT be disappointed by these. - budget audiophile hobbyist who uses these for best sound quality while on the go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidH, Thank you for the awesome review! We're pleased to hear you like the excellent sound quality, noise cancelling feature, easy Bluetooth pairing, intuitive app with EQ adjustments, multipoint connection, and overall features of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Heavenly Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones been using them for almost a year now and they are just such good quality and never having problems
I would recommend this to a friendBrand response from SonyListens
Posted .Hello iSlayer04,
Thank you for choosing Sony!
We're thrilled to hear that you've been enjoying your WH-1000XM4 headphones for almost a year. It’s fantastic to know that their quality has exceeded your expectations and that you've had no issues. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred
Best ANC I've tried
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great for everyday use. they have the best noise cancelation I've ever tried.i also love that you can use LDAC with these headphones for better quality. The battery life is nice and long even with ANC and LDAC turned on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benjamin, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Worth Every Penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best you can get in this price range. Noise cancelation is superior to all others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cameron,
We're really happy to hear that you are enjoying your WH-1000XM4 headphones! It is most rewarding to know you are impressed with the noise cancelation feature.
The WH-1000XM4s are a fantastic choice and we've put a lot of work into making them so comfortable and intuitive to use.
Thanks for choosing Sony!
Best regards,
Estefany
Amazing!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used these headphones for a few weeks now and they're great. I had the Bose QC45 but decided to return those, as the XM4s were just better. They have more rich sound and more features. They also make the QC45 feel cheap in comparison. The only con is that the noise cancellation isn't as good as on the Bose. I also tried the XM5s recently and found that these sound better (and these fold inwards and have a nice case, the XM5s do not). To conclude, best purchase I've made in a while. I hope they'll last long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VeshawnS, Awesome! We are glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love these headphones! they do a great job at canceling noise without taking away your hearing entirely like airpods! and super comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello eenie, We are glad that you love your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Great Set of Wireless Cans!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're here then you probably know how good these headphones are and having had them to toy with for the last few days I'm quite happy with my purchase. The ANC is amazing, it's been a great boon to my work from home. Additionally it's great that I have an easy way to take calls, listen to music and switch audio between my computer and phone with ease. The only downsides are call quality is just ok, it's not gonna blow your mind but there are better options if calls are your primary use case. Additionally the LDAC is not available when you have two devices connected. Minor gripes and far exceeded by all the positives. If your willing to splurge on a set of wireless headphones these are a great pick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Case,
We want to say sorry for any inconvenience you may have experienced with the microphone of the headphones. We will surely take note of this feedback as it helps us improve our products/services. To isolate the issue, you may try to reset the headphones to factory default setting to refresh its content. Here's the link on how to.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752746.html?search=reset
Hope this helps!
Regards,
David
Top Notch Noise Cancelling, Excellent Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift and she absolutely loves them. Noise cancelling is top notch!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tbeana,
Thank you for choosing Sony!
We’re honored to hear that the WH-1000XM4 headphones made such a wonderful gift and that the noise-canceling feature is impressing. It’s rewarding to know they are enhancing the listening experience and bringing enjoyment.
Best regards,
-Fred
Amazing sound and comfort
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried so many brands of kver the ear headphones and these are my favorite. They have great comfort and amazing sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RocketCity, awesome! We're glad you are enjoying the comfort and sound quality of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Great headphones!!
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes some excellent headphones, these are absolutely amazing and super comfortable with amazing battery life!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wesley,
Thank you for the continued trust you have put in our brand! Your patronage and satisfaction are what drives us to keep doing what we love and provide you with quality products. Good to hear you are enjoying the comfortable fit, long battery life, and overall performance of your Sony headphones. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris
A nice upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had a pair of headphones for 3-4 years. After my last pair of Sony headphones broke & played out I just stuck with in-ears. But I really did miss them so I purchased these at a nice sale. The sound is great and the noise canceling does what I need it to. The volume is great as well. Even on low I still can’t hear much unless it’s something really loud in the background. The only thing I’d suggest is immediately changing the settings on the app for the noise canceling. Out the box, the feature that turns noise canceling off and lowers the volume when ppl approach you to talk or whatever is super sensitive. Thought I got a defective pair since the sound kept cutting out every time I breathed, blinked, or thought about breathing or blinking lol.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DannyB, Thank you for the 5-star rating! We're very happy to hear you give the WH-1000XM4 headphones a try and it did not let you down. It's good to know you're enjoying all the improvements we made on these headphones and you are satisfied with the top-notch sound quality, excellent noise cancellation, and overall features of our industry-leading, Noise Canceling headphones WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess
Great choice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the headphones. The over the ear is so comfortable. Sound is clear you hear everything thing. I also like how customizable the headphones are with the Sony app. Because each person has a preference on how they like to hear their music you can make it sound how you like it. The work great for exercising you feel like your in your own world with the noise canceling feature. Once you start talking it stop the music. I liked that feature but because I also like to sing I had to turn it off because I couldn’t get through a song without the headphones thinking I was having a conversation. But you have so much control on how you want the headphones to work that it’s a great choice for anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShamarieC, Great! We're thrilled to hear that you are enjoying your new headphones. Thanks for choosing Sony. Carl
WXM4
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Great sound. Great for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Singhx, Amazing! We're truly happy to hear that you're satisfied with the very comfortable fit design, exceptional sound, and reasonable price of the WH-1000XM4. Thank you so much for your purchase and for choosing the best brand, Sony! - Romeo
The best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones with gorgeous noise cancellations. They fold to be so small too.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the amazing review, WendyW!
We are so happy to hear you’re loving the gorgeous noise cancellation on your WH-1000XM4 headphones! It really is a game-changer for finding some peace and quiet. We also appreciate you mentioning the folding design—we know how important it is to have high-end sound that can easily tuck away into a bag for your travels.
Enjoy the music, and thank you for being part of the Sony family!
Best regards,
Gus, Sony Social Media Team
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound amazing! The only thing I would caution the user is that you put them in their case when transporting them because the last pair broke.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Adam, thank you for giving 5 stars! It makes us really happy to hear you're enjoying the WH1000XM4 outstanding sound quality! We also really appreciate your recommendation, we agree that it's best to store them in their case when not in use to ensure they remain in good condition for a longer period. Thank you for choosing Sony. Best regards, -Jenn.
Was a bit sceptical but truly surprised!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, great battery life and the extra features really make this one of my top favorite headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexaS, this is nice to hear. We appreciate your positive feedback regarding our product! Thanks for choosing Sony! ~Earl
Very comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! Great sound quality and very comfortable. Although I do not know how to connect them to my laptop via Bluetooth. I guess I should read the manual. I highly recommend these. They are a bit pricey but you are paying for quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AR2744, Thank you for the 5-star rating! We are glad to hear that you are happy with the amazing sound quality of the headphones and top tier comfort that it provides. For connecting the headphones to your laptop you may check this help guide. https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752744.html. Thank you again for choosing Sony! -Carl
Wow!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Sleek design. Noise cancelling is exceptional. Sometimes I wish there were buttons on the back of the ear instead of touch response on the headphone itself but overall very happy with purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Internet111,
We're glad that you like the sound quality, design, and noise canceling function of the headphones. Your feedback about having physical buttons is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Amazing sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and exceptional noise cancelling in a stylish and comfortable design. It's a must if you want an immersive experience in sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NathanielB, we're glad you like the sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl