Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best over the ear headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and awesome the noise cancellation is god tear ,comfortable and stylish
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JorgeG,
That's perfect! Thank you for the feedback. We are truly happy to hear your satisfaction with the overall quality and performance of our XM4 headphone. Thank you for choosing Sony! - Marco
Good, not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy, work well, sound good, not great. Maybe I was expecting too much. LDAC must be used on my Note 10+, sounds like mud otherwise. Problem is, using LDAC doesn't allow pairing to two devices. Otherwise, many cool features. I would recommend them when they're on sale. I like the blue color.
I would recommend this to a friendBuggy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these, especially since i swear by the competition. Only thing i don't really care for, my fault though, if i touch fold my arms or touch my headphones...they turn off. I know they do a bunch of things, I'll never try or need, so i kept that extra star! I get tired of restarting my headphones. Blame my age!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fruit101, thank you for choosing and purchasing our industry-leading noise canceling headphones. We're sorry to hear that you have an issue with the touch control. Please try the steps on this link to isolate the issue:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Best Noise Canceling out there
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great update from the XM3 or anything else out there. Very comfortable on the ears and lots of great features. Some of the best noise canceling out there. The have a great high quality feel that should last a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BosJeffa, Glad to hear that you are happy with the noise cancelling and comfort of your new WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Perfect for traveling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise cancelling feature and very comfortable. Wore it for a long plane ride..no issues whatsoever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lilis,
That's awesome! We're very pleased to hear that you are enjoying your new Sony WH1000XM4 for having such a great noise canceling capability, comfort and can wear it for a long period of tiem with no issues. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
GreatHeadphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really can not complain for the price you don't get much better. Noise canceling is great. It works well with my phone. Battery life is awesome. I just with my phone would use the LDAC codec but that's not the headphones fault.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VizoOLDthatthere, Thank you so much for choosing Sony! Glad to hear that you are happy and satisfied with the battery life and noise cancelling of the WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great headphones, overall 10/10. Really enjoy listening to music with them. Very comfortable :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamanthaG,
We appreciate the 5-star rating and we're glad to hear that you're enjoying the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is really good, this is definitely a good upgrade from the previous model. It is worth the investment if you're looking for high quality headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, CurtisF,
Thanks for the comments and for the 5-star rating! It’s great to hear that our product has exceeded your expectations We are sure their amazing Noise Cancelling Technology, and their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the sound quality and the experience!
Thank you for choosing Sony, have an amazing day!
-DiegoV
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best NC headphones you could buy, preferred over the apple brand
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert,
Thank you for choosing Sony!
It's truly wonderful to hear that our WH-1000XM4 headphones are your top choice for noise-canceling headphones. We're delighted to know they exceed your high standards for exceptional sound, comfort, and noise cancellation. We appreciate you sharing your preference for them over other brands.
Best regards,
-Fred
Comfortable and quality headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and comfortable unlike beats that I replaced with this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi leoyw, we're glad you like the comfort and sound quality of our product! Thanks for choosing Sony! ~Earl
Sony headphone xm4000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and ease of use, overall an excellent headphone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelM,
Thank you for choosing Sony!
It's truly wonderful to hear that you appreciate the sound quality and ease of use of the WH1000XM4 headphones. We're delighted to know that the product has made such a positive impression on you.
Best regards,
-Fred
Hear Ye! Hear Ye!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very comfortable headphones that block outside noise. I have enjoyed using them when flying as I can listen to my tunes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soundpurchase,
Very nice! We're glad to hear that you're enjoying the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Able to work at home
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones saved my sanity. I have my office at home and inconsiderate noisy neighbors have moved in. Without the headphones, I could not work. They are comfortable and I can wear them for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patty,
Amazing! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bout them for my self because my previous one broke down and I replased them with this one honestly great quality great sound. Over all great choice I would chose this over apple air max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Megatroll,
We regret to hear about what happened to your previous headphones. You made the right choice upgrading to the Sony WH1000XM4! We're glad that you like the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
After using the Sony M3 buds, these were a natural
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remarkable sound canceling, fantastic sound, comfortable for long periods of time, and they look both understated. The Midnight Blue is a great color. Indoors, it looks practically black, but once you go outside, the blue looks great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Boom, Wow! We are thrilled to hear that you are enjoying all of the features and capabilities of your brand new industry-leading, noise-canceling Wireless headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for sharing your awesome feedback and for trusting Sony! -Jess
Great headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're great headohones and the sound quality is amazing. Theyre more bassy than other headphones in my experience. after about 8 months of having them, they had a few connection issues but that got sorted out by not using them for a bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aryonna, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony xm4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and the noise cancellation is amazing. Very comfortable for long term use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebbieP, we're glad you like the sound quality, noise canceling feature and comfort of our product! Thanks for choosing Sony. ~Earl
Boom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds just try them , good One of the ultimate best all around has forms for that 3D surround sound you've been waiting for buy them or don't buy them but you will regret
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Masterplan,
We're thrilled to hear you experienced the Sony's 360 Reality Audio technology designed to provide an immersive audio experience by simulating a 3D sound field. This technology can enhance the perception of sound directionality, making it feel as though the sound is coming from different directions.
We understand how important it is to find the features enjoyable, so we do our best to take those features to the next level. We highly appreciate your recommendation.
Thank you for choosing Sony!
-Aldair
Slightly better than previous gen.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the XM3 and they were great. Only issue was the battery started losing it's charge after 2 days of minimum use. These are better in noise cancelling and comfort with thicker cushions on the ears and on the crown of your head. GET THEM!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kirk!
Thank you so much for the 5-stars review & for sharing your awesome experience with our newest industry-leading, Noise Canceling headphones WH-1000XM4! We're extremely pleased it suits your needs and expectations. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
For the battery life issue on your XM3, the usage hours may be different depending on the settings and conditions of use. You may refer to this link for more information about its available operating time https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703144.html?search=available%20operating. If the usage hours of the built-in rechargeable battery decreases significantly, the battery should be replaced.
Should you need more assistance or information, please email us at [email protected] with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
Regards,
Romeo
Sony Social Support
Do it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love. Lets me Get lost in the music and really blocks out most all background noise. Comfortable fit, longest I’ve worn them is about 6 hours and no ear/ head fatigue. Worth the money if you enjoy quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Irishfire79,
Thank you for the 5-star rating and we are glad you like the noise canceling and fit of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David