Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
No brainer
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound- great! Comfort - great! Size - great Noise cancellation - great App- meh but ... Dual Bluetooth - dope AF Love these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Avery, we're glad you love our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great headphones, overall 10/10. Really enjoy listening to music with them. Very comfortable :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamanthaG,
We appreciate the 5-star rating and we're glad to hear that you're enjoying the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Worth The Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The finest noise cancelling headphones money can buy! Comfortable, full of great features, and now with multiple bluetooth connections, this is an easy buy for anyone needing a pair of robust wireless headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SirReginaldSpud,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Meh - the XB910 would have been fine.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tested this for the past 3 days.. so my time is limited but a total of 20 hours. Bluetooth to my computer was easy to setup, but the volume up and down worked and stopped. The audio quality was poor, in games which makes me believe its a driver issue, but I stopped using them because of the performance. - Voice chat was clear and the range was about 50% more than my Logictech headset, allowing me to run to the front door and kitchen without disconnection. Using these headphones on the phone is ok. Audio is great. The Volume up and down touch pad is complete trash and non responsive. Design: great comfort, tested twice for 6 hours straight. Audio: good audio quality, with an app to allow for controlling Base and Treble settings. I bought these on sale and think I over spent for the issues I am having with the touch pad.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JustDan, We are glad that you like the ease of pairing, comfort, and battery life. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
We also regret to hear that the audio quality when playing games didn't meet your expectations. This is definitely not the experience we'd like you to have with our products. We would love to know more details of the issue and help you out. May we contact you to help and get more information? If, please email us at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Sound quality
superrrrrr great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.noise cancellation is great and the audio quality sounds amazin
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stevie,
Thank you for this excellent feedback! We feel privileged to know that you're enjoying the great noise cancellation and stunning audio quality. Achieving that perfect blend of powerful silence and pristine sound is exactly what the WH-1000XM4 is engineered to do.
Thanks for trusting Sony and enjoy your listening experience!
Best regards,
Dominick
- Pros mentioned:Sound quality
Great sound, good noise canceling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super sound from Sony! I did a little more research after my purchase on what all the noise canceling is supposed to cancel which made me feel better that these do what they're supposed to & 100% noise canceling isn't possible. I bought these to knock down noise from 2 loud kiddos while I'm working on my masters at home. They cut out a ton of normal household hums & noises, but don't quite cut out all of the kids' unpredictable sounds. Ear cups get a little sweaty & overall weight is a little heavy after a couple hours of school work--but that's when I know it's time to be done :-) Lastly, I like the talk, controls, & 2nd bluetooth features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bowtie93, Awesome! We're glad that you are happy with the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony! Jay
Great Gift for Family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a mother's day gift and it's been one of the best I've ever purchased. My mom never is without them.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Comfort & Silence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son. I have my own pair and find them to be comfortable and when I have audio playing I can't hear anyone that talks to me. Perfect for tuning out at work and getting it done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello shhh, We are happy you like your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Best Sound Cancelling Deadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is amazing on these headphones. I always wear them when I go to the college library to study and people are being too loud. They are also very comfortable, even during long use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jano,
Awesome! We're glad you like the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Sony mark 4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time purchasing this product. I initially bought a pair for myself and decided to buy a pair for my wife, because she kept stealing mine! They’re that good. Highly recommend. I also opted to buy these even with the mark 6’s available, because these headphones are reliable and get the job done in so many ways!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamseyS,
That is a wonderful compliment to the WH-1000XM4—so good you needed a second pair! It sounds like your wife has great taste!
It’s completely understandable why you chose the XM4s again. They truly are an incredibly reliable and high-performing pair of headphones, and many people appreciate their perfect balance of excellent noise cancellation, superior sound quality, and exceptional comfort for long listening sessions.
Enjoy your two pairs of fantastic, reliable headphones!
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Best Headphones I've Ever Owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy these! Best headphones I've ever owned. Great sound, great features, and battery lasts FOREVER! I researched all headphones before buying and these were the top pick on every tech review... Now I know why.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SMAZ, we're glad you like the sound quality and battery life of our product. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing sound quality, It cancels out the loudest of noises, and is amazingly comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NataliesA,
Thank you for your feedback and it's nice to hear that you are amazed by the awesome sound quality, comfortability and superb noise canceling capability of our XM4 headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and the noise cancellation is amazing! Worth the buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Knock,
Thank you so much for the fantastic 5-star review! We are delighted to hear that you feel the WH-1000XM4 was worth the buy and that you find the noise cancellation to be amazing! We poured a lot of innovation into that feature to create the quietest listening experience possible.
We appreciate you sharing your experience and thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Best headphones I've owned
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The noise cancelling is great and the audio quality is fantastic. I wear them most of the day while I work and they're light and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QualityMonitor, We're glad to hear that you appreciate the features of this unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. -Craig
- Pros mentioned:Sound quality
great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome and amazing headphones sounds really good seriously
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CamrynB,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying the WH1000XM4 headphones and appreciate their amazing sound quality. It’s wonderful to know they are delivering such a positive audio experience for you. Thank you for sharing your feedback!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Fantastic headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic noise canceling, sound quality is really good and they last forever. I charge them maybe once every 7-10 days and use them daily, absolutely obsessed with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! Thank you so much for the 5-star rating! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Enjoyed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We all love this headphone! Sound is amazing! Wi-Fi connected works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolS,
We are absolutely thrilled to hear that everyone loves the WH-1000XM4 headphones! It's fantastic that you are all enjoying the amazing sound and the great performance of the Wi-Fi connection.
Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Sony XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic headphones. The noise cancellation is great. The multi device connection is super handy. The battery life lasts me 3-4 days on average. And the sound quality is great. I dont regret buying these at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyXM4,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
They're good but...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're really comfortable and the sound is good but you can get something similar for a lower price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel,
Thank you for your honest review. We're very happy that you appreciate the sound quality and comfortability of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Sony xm4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and the noise cancellation is amazing. Very comfortable for long term use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebbieP, we're glad you like the sound quality, noise canceling feature and comfort of our product! Thanks for choosing Sony. ~Earl