Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
Great noise cancelling!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass in these headphones really stands out. I have only used the noise cancelling in an office setting so far, but it definitely cut all the ambient noise out. I’m really happy with this purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeadphoneUser, Perfect! We really love to hear you like the impressive noise cancelling feature and sound quality especially the bass of our industry-leading, Noise Canceling headphones WH-1000XM4! It's good to know you're happy and satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase and for giving the product a perfect rating! -Jess
- Pros mentioned:Comfort, Sound quality
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I'm really impressed by the sound quality, noise cancelling performance, and feature set. They are comfortable to wear for several hours at a time. I haven't yet had opportunity to try the microphone for videoconferencing, but I am optimistic. These are not budget headphones. But you do get what you pay for with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisG,
We're glad that you're happy with your investment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Bass, Sound quality
Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been over a year since I’ve purchased these and they are still going strong. Nice sound and awesome base!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarleenS,
That's great! We're glad to hear that you like the sound quality and bass of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Great So Far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, great noise cancelling, very comfortable for extended periods of time, great sound quality but lots of customizing possibilities that I haven't tried yet. Will report back.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HudsonValleyShopper, Awesome! We're glad tnhat you like the comfort, noise canceling function, and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit great & love the sound! The fit better than other over the ear headphones I've tried.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdB23,
Thank you for the 5-star rating and we're glad to hear that you love the sound quality and fit of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Bass, Sound quality
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great product. Over the ear headphones. Noise cancellation is great. The fact that I can connect with two devices at one time is worth it. It provides a super rich bass with clear lows with highs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rbutler1,
We're glad that you like the sound quality, noise cancellation, and multipoint function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony XM4 review - amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Must buy. Amazing sound and great audio quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SabrishkumarP,
We are really happy to hear that you find the Sony WH1000XM4 to be an amazing product with outstanding sound and audio quality. Thank you for your enthusiastic recommendation and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice and comfortable. The sound quality is super amazing and you can barely feel the headphones on your head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geek,
Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the sound quality and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound works great!!! Comfortable fit. Daughter loves them!!! Connects to phone easy!!!
I would recommend this to a friendBrand response from SonyListens
Posted .We're glad you're happy with your purchase, ClemB! Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like many others, got these heavily discounted. Incredible value, great sound, excellent noise cancelling, but most importantly, super comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cleanguy,
You made the right choice! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort
Sony WH-1000XM4 - Highly Recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. BT pairing works well with multiple sources. Comfortable to wear for hours... Battery life, comfort, ease of use equal to or better than competitive products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rjs1,
Great! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Xm4 Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, adjustable bass, and in depth app.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the positive review, BradM!
We are so pleased to hear that you are enjoying the great sound quality and the adjustable bass features of your WH-1000XM4 headphones. It is great that you are also utilizing the in depth app to customize your listening experience!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best headphones I have. Noise cancellation is really good
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AthanF!
Thank you so much for sharing your feedback with us. It is fantastic to know that you appreciate the noise cancellation on the WH-1000XM4 headphones.
These headphones are designed to deliver exceptional sound quality and advanced noise-canceling technology, helping you enjoy your music in peace. Plus, with features like adaptive sound control and long battery life, they’re built to keep up with your lifestyle comfortably.
We really appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying the noise cancelling of these headphones. I would recommend these for anyone wanting higher quality headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GBurns!
We are immensely pleased to know you're happy with the WH-1000XM4 headphones.
The noise-cancelling technology is designed to let you truly immerse yourself in your audio, whether you're listening to music or an audiobook. We truly appreciate you recommending them!
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
It's perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel this is better than XM5. Noise canceling, band and ear pads.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yurie, we're glad you like our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great Headphones for quite work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. My son love it! it has a great quality and the price is affordable compare to other brands !
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, VendimB!
We are so pleased to hear that you consider the WH-1000XM4 headphones a great product and that your son is loving them!
It's fantastic that you are both impressed with the great quality and appreciate the value these headphones offer compared to other brands. We designed them to deliver industry-leading Noise Cancelling and premium sound, and it's rewarding to know you feel they are a worthwhile and affordable investment.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Nice noise-cancelling over-the-ear headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use during airline travel, to reduce the effects of engine noise when I try to listen to audio, either from airline entertainment, or from a personal device. I have not taken any trips since receiving these, so I don't know how well they will work against the noise of jet engines. I did, however, try listening to a quiet audio recording (Barber's "Adagio for Strings") while sitting next to a running vacuum cleaner. The headphones performed well to dramatically reduce the sounds of the vacuum cleaner. I could turn the headphone noise cancelling off to see what a difference the electronic feature provides -- well beyond the "ear muffs" effect of their over-the-ear design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanrVA, Wow! We're very delighted to hear you're enjoying the industry-leading noise cancelation of your new Sony headphones, especially during your airline travels. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Bass, Sound quality
Great headphones. Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is fire. So good has pretty good bass and you can customize the sound quality through the Sony app. Gets pretty lousy and the touch panel on the right side is responsive. Definitely worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Northcara,
Good to know that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality, Weight
better than airpods max!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super lightweight, sound is amazing. returned airpod max for these and so glad i did
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CheyenneH, You've made an awesome choice! We're glad you like the super lightweight design and amazing sound quality of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Bass, Sound quality
Amazing for outdoors work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love them, great sound great bass and amazibg noise canceling, use them landscaping and it makes the day much better, was torn between the earbuds and these, happy that i got these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi prettypissed, thank you so much for your positive feedback and for sharing your awesome experience with our WH-1000XM4. We are extremely pleased you love everything about your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo