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$454.00

Customer reviews

Rating 4.7 out of 5 stars with 12586 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 12,586 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift, sounds amazing, crisp sound an very clear, no static and deep bass,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello eljesse,

      Thank you for choosing Sony!

      We're delighted that you love the WH1000XM4 and that they made the perfect gift for you. It's fantastic to know that you're enjoying the amazing sound quality, with crisp clarity and deep bass. Thank you for sharing your experience with us, and we hope you continue to enjoy your headphones for many more listening adventures!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good Sound and Excellent Noice Cancelling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best noise cancelling cans in the industry. I can hardly hear anything with them on; not only that, the battery life is amazing and I only have to charge them once every week. Would recommend to others!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ethan,

      Great! We're glad that you're enjoying the noise canceling function and battery life of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great So Far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, great noise cancelling, very comfortable for extended periods of time, great sound quality but lots of customizing possibilities that I haven't tried yet. Will report back.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HudsonValleyShopper, Awesome! We're glad tnhat you like the comfort, noise canceling function, and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound amazing! The only thing I would caution the user is that you put them in their case when transporting them because the last pair broke.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Adam, thank you for giving 5 stars! It makes us really happy to hear you're enjoying the WH1000XM4 outstanding sound quality! We also really appreciate your recommendation, we agree that it's best to store them in their case when not in use to ensure they remain in good condition for a longer period. Thank you for choosing Sony. Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at a lot of reviews I chose these over ear headphones for an 11 hour flight. They were extremely comfortable and made the long, cramped, economy class trip less stressful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Austin,

      It's great to hear about your positive experience with the WH-1000XM4 headphones during your long flight. The WH-1000XM4 is known for its excellent comfort and effective noise cancellation, making it a preferred choice for frequent travelers. Enjoy your continued use of the headphones on your journeys!

      Thank you for choosing Sony.
      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable (wore during a 12 hour flight) and great sound quality!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SC2024, We're delighted to hear that you like the sound and comfort. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Some of the best over the ear at headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter for over the year headphones she had an older pair that finally went out. She had them for years. We replaced them with these because she researched all the Sony headphones and these among the best after she got them, she absolutely fell in love with them and uses them constantly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErainaJ,

      We are thrilled to hear that your daughter is completely in love with her new WH-1000XM4 headphones! It is wonderful to know that her research confirmed these are an outstanding choice and that she is using them constantly. We are also incredibly pleased that her previous Sony pair provided years of excellent service—that speaks directly to the quality and durability we engineer into our products.

      Thank you for being a loyal Sony family and for the fantastic five-star review!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Crisp Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Bose headphones but the Sony headphones has the treble that I have been looking for in a headphone. I bought this for my teen and I will be purchasing one for myself as well! Impressed by the crispness of the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadzB, You've made an excellent choice! We're thrilled to hear that you are impressed with the crispness of the sound in our Sony WH-1000XM4. It's great to know that they have the treble quality you were looking for. We're delighted that you plan to purchase another pair for yourself. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great if you can pick it up on sale

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound quality and probably the best noise-cancelling HPs I ever tried. I think Bose comes second to this because Sony's sound profile is crispy and dynamic compared to Bose's. One downside is the transparency mode. It's not as good as my AirPods Pros and I can hear the wind through it sometimes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AudioWiz, Thanks for the 5-star rating! We're glad you like your new headphones. We also appreciate the feedback you shared regarding transparency mode. Rest assured this will be looked into. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so comfortable to wear and the noise cancellation is great! I would definitely recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JLPH, we're glad you like the comfort and noise canceling feature of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality at a price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality. Clear and crisp sound. The best part is the noise canceling. Noise-canceling stops automatically if someone nearby or you start talking. However, one time I was listening to music, and suddenly there was no sound for no apparent reason even though the headset was connected and the music was running on YouTube music. When I disconnected the Bluetooth, I could hear the music playing on my laptop. So I had to restart the headphones and reconnect to the Bluetooth to get it to work again. This only happened once though. Comes with different sets of connectors. Can be used on long flights for noise canceling or watching movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SohamB,
      Nice! Thank you for sharing your experience with our Sony WH1000XM4 Headphone. We are delighted to hear that you enjoyed listening to your new Sony XM4 and appreciate the audio quality as well as the noise canceling feature. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Better than Xm5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best Sony headphones. Just as good as the xm5 and looks better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, thanks for sharing this with us! We are honored to hear that you think the WH-1000XM4s are the best. It's awesome to know that you think they are just as good as the newer models and that you like the design.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head phones I've had yet good sound EZ to operate. Downloaded the app you can boost the bass and treble. I fall asleep with them on cause I don't want to take em off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hooray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones go dummy. Sound stage is fire, noise cancellation go nuts

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user717274,

      We're thrilled to hear that you're so impressed with your WH-1000XM4 headphones! It's fantastic to know that you're enjoying the incredible sound quality and the powerful noise cancellation. Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass in these headphones really stands out. I have only used the noise cancelling in an office setting so far, but it definitely cut all the ambient noise out. I’m really happy with this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeadphoneUser, Perfect! We really love to hear you like the impressive noise cancelling feature and sound quality especially the bass of our industry-leading, Noise Canceling headphones WH-1000XM4! It's good to know you're happy and satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sony did it again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of these headphones is out of this world. They are the best over ear headphones I’ve ever owned. The sound is balanced not too much bass but it still booms.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Magnito20, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Sony WH-1000XM4 - Highly Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. BT pairing works well with multiple sources. Comfortable to wear for hours... Battery life, comfort, ease of use equal to or better than competitive products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rjs1,

      Great! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Very comfortable on my head as most give me headaches but this one doesn't and the noise cancelling is insane.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SallyM, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I'm really impressed by the sound quality, noise cancelling performance, and feature set. They are comfortable to wear for several hours at a time. I haven't yet had opportunity to try the microphone for videoconferencing, but I am optimistic. These are not budget headphones. But you do get what you pay for with these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisG,

      We're glad that you're happy with your investment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for music and gaming. Sound is very clear with good base. Noise canceling works great and drowning out outside noise. Very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brad, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay Sony_US