Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best noise cancelling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used these for years after coming from M3s. If anything goes wrong, would always replace with the same model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TamaraJ, Thank you for your positive feedback on the WH-1000XM4 headphones. It's great to hear that you have been satisfied with them over the years. We are glad to hear that you are enjoying its noise canceling feature! Thank you for choosing Sony! -Carl
Phone Home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These phones are comfortable to wear and sound excellent. I use them primarily for listening to music on streaming services and have been very pleased with the quality of sound and the ease of use. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesM,
Very nice! We're glad to hear that you like the sound quality and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
-David
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get this on sale for Black Friday and they are the best headphones I’ve ever purchased. The noise cancellation is great. Sound quality is good over Bluetooth but better if you use the headphone jack. Call microphone quality is definitely its weak point. The material is really soft and it feels nice and premium.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oscar, Thank you for purchasing the Sony WH-1000XM4! We're very happy to hear you like the great noise cancelling feature, excellent sound quality, and comfortable fit of your new Sony headphones. We also appreciate your feedback about the mic quality. To ensure optimal call quality, please follow these recommended steps and guidelines.
-Turn up the volume of the connected device and the volume of the headset if they are too low.
-Update the firmware to its latest version.
-Turn up the volume of the headset and the connected device.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price munus a few of the conveniences of the newer models.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamH,
We are pleased to hear you are enjoying your WH-1000XM4 headphones! We appreciate your feedback regarding the features and are glad to know you find them to be a great value.
Thanks for choosing Sony.
Best regards, Eliab
Simultaneous connection not simultaneous playback!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My goal is a pair of Bluetooth headphones that I can pair with my laptop and my phone and listen to audio from both at the same time mixed together. E.g. working on my laptop with some music on low and quickly watching a video on my phone or even taking a call. I really don't need the headphones to try to be smart and auto-pause audio when switching, I can do that myself, but if it works well then I'll take it. I was primarily interested in the WH-1000XM4 headphones for their Bluetooth Multipoint support and supposed "simultaneous connections". Turns out simultaneous means the Bluetooth connection is established ("connected") but not necessarily carrying any audio over the connection. You must still swap the audio from one device to the other but at least the headphones tries to make sure that happens well. e.g.; 1. Ensure both devices are paired in the Sony app under "Connect to 2 devices simultaneously" (see attached image) 2. Start playing youtube.com audio on device1, put tab in background. 2. Start playing audio on device2. Expected: head both audio streams mixed together into one stream presented through headphones. Actual: A) (best case scenario) device1 audio is paused automatically and device2 audio starts playing. B) device1 audio remains playing and you do not hear device2 audio. At this point I don't think I really want headphones that support BT multipoint. I want headphones that establish two separate Bluetooth connections and then mix them together. Rumor has it the B&O Beoplay HX do this but good lord $499? Having said that, the feel on these headphones is amazing. I enjoy it more than my Sennheiser Momentum 3's (which also only support simultaneous connections and not simultaneous playback). Not sure I really like the swipe gestures on the right ear cup to control volume up/down, playback forward/back, and pause. I don't like that there's no physical button to toggle between ANC on/off/hear-through, you have to use the app or their software-based "adaptive sound control" feature. Audio quality is just fine but I'm currently comparing these to Sennheiser Momentum 3's which I would rate higher.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arrrr, Thank you for the detailed review of your WH1000XM4. We appreciate the feedback with regards to the multipoint connection feature. We suggest looking into this article to learn more about the said feature: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
And, we're very happy to know you're enjoying the comfortable fit, audio quality, and industry-leading noise cancelation. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Beautiful phones for $380
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 1000XM4 headphones are a triumph in terms of noise isolation and offer great comfort and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dlandrew, we're glad that you like the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Ralph
BEST ANC HEADPHONES!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. Noise cancelling works greater than expected. The touch controls are very easy to use. The only downside is the very small type-c cable that came with it, but i have another type-c cable I could use for it. I could also use these headphones as a wired audio connection if im unable to use Bluetooth. The in-flight adapter also comes handy in trips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Akshay, Great! We are so glad to hear that you are happy with the noise canceling of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Sony headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are really good. I got them mostly for travel and study purposes and I can say the noise cancellation is ok. It doesn’t really cancel everything but it’s cute.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DmytroT,
Thank you for choosing Sony!
We're excited to hear that your WH1000XM4 headphones are serving you well for travel and study. We appreciate your thoughtful insight on the noise cancellation—it’s great to know they bring a comfortable and enjoyable experience to your routine. Thank you for sharing your perspective with us!
Best regards,
-Fred
Best Headphones I’ve bought
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much, the sound quality is amazing there’s so many haptic uses and very easy to use and the app where you can optimize your sound and transparency is amazing. I use these every day and I say they’re worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, Dante!
That's nice to hear! We're glad that you are pleased with the audio quality of your new Sony WH1000XM4 and you're able take advantage of the Sony Headphones Connect app to customize the the headphone to your desired settings. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Too hot on ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music quality was great with excellent noise cancelling, however anything else like calls or podcasts it picks up the wind noise easily so that was a bit of a nuisance. The other issue was that the headphones physically got too hot and heavy on my ears after wearing for about 10 minutes. I ended up returning them because I couldn't deal with the heat. I had to take them off too frequently.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MaxwellB,
Thanks so much for sharing your honest feedback about the WH-1000XM4 headphones.
We want to genuinely apologize that the heat and weight issues kept you from enjoying them fully. We truly are sorry about that nuisance, especially since you found the music quality and noise-canceling to be excellent.
We also appreciate you bringing up the wind noise during calls and podcasts. That's valuable input.
It’s completely understandable that you returned them given those issues. We hope that down the road, as we introduce new products, you'll be willing to give Sony another opportunity.
We appreciate your review of our Sony headphones and apologize for your experience.
Sincerely,
Estefany
Sony Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are amazing. They are great if you love listening to music or if you want to watch something on your device. They work excellent if you’re look for headphones that are over $500.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlondraR, That's amazing! Thank you so much for sharing your wonderful experience so far with your Sony WH-1000XM4 Headphones. We're truly delighted that you love the exceptional sound quality and you are having an enjoyable listening experience with these headphones. It sounds like we hit the mark with the WH-1000XM4. Thank you for choosing Sony! -Jess
Best noise cancelling headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones a couple months ago and works great. I use them for school where it can get noisy and the noise cancelling work fantastically! It's worth the price vs other completive headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoslynnV, awesome! We're thrilled that you like our product! Thanks for choosing Sony! ~Earl
What beats!???!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I return my prior purchased beats pro and picked up the Sony m4’s after watching a couple YouTube video’s on headphone comparison. Very happy. These head phones are crazy nice. Oh yeah and the 360 surround with tidal omg. Yes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Godsgirl,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
#worthit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great device with superb sounds and the ability to easily control any settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NateH, Fantastic! We're thrilled to hear that you are satisfied with the exceptional sound quality and user-friendly design of your WH-1000XM4. Thank you very much for your perfect five-star review and for choosing Sony! - Romeo
Can't beat Sony's Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them !! They're actually really good!! Sound quality is amazing !! Style is unique and simple but nice Overall 10 stars
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yayaa, Thank you so much for the 5-star rating! We are glad to hear that you are enjoying the sound quality of the WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
Best Bluetooth headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ! Really happy to have it. The best Noise canceling and sound very good .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigha, we're glad you like the noise canceling feature and sound quality of our product. Thanks for choosing Sony. ~Earl
Sony WH-1000XM4 on Fedora Linux.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using these on Fedora 34 Linux and have no issues. They were easy to connect the first time and automatically connect when I turn them on after the first set up connection. The noise canceling part completely blocks repetitive sounds like fans and almost completely blocks other sounds like voices unless they are pretty loud. I love the quality of the audio I get thru them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mogosh,
Awesome! We are glad you like the fast Bluetooth connection and noise canceling of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, sound exactly like the apple headphones just for $200 cheaper, very worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesF,
We couldn't be happier to hear that you love your Sony WH-1000XM4 headphones! It's fantastic to know that you are getting the premium sound quality you expect and find them to be such a worthwhile investment. Thank you for the 5-star review and for choosing Sony to be part of your listening experience!
Best regards,
Dominick
Great Sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE these headphones!!! I was originally going to buy Bose, but found these in the store and gave a listen. Great noise cancelling, adaptive sound for when I’m walking, and FABULOUS SOUND!!! love them!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LynnAnne,
Wow! You made the right decision in getting our WH1000XM4 and we are truly happy that you are enjoying the awesome sound quality and amazing noise canceling capability of our XM4. Stay safe and thanks for choosing Sony! - Marco
Head phones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality love the sound on these and play super good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusieR, Thank you for your review. We are glad to hear that you are happy with your purchase. Thank you for choosing Sony! -Carl