Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Cons mentioned:Touch controls
Sound
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased these headphones. They sound good so far. But you are right in relation to the touch control. I'm not getting the pause when I double tap, that I do when I use my Bose in NC700s. However the volume up and the forward and reverse or should I say forward track and previous track. Does seem to work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JhonD,
Thank you for the purchase! We're glad to hear you like the sound quality of the Sony headphones. We do apologize for the inconvenience. The sensor of the touch sensor control panel is built into the flat surface of the right unit. Operate within the range of the sensor. When you swipe your finger forward/backward or up/down on the touch sensor control panel, the touch sensor control panel may not work correctly depending on the angle at which the headset is worn or the direction your head is facing. Also, the headset will not operate correctly when you operate the headset with your fingernail or a gloved hand. Remove your glove, and operate the headset with the ball of your finger.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great Headphones!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfy fit, nice adjustable band as well! Sound Quality is great and so is the noise cancellation!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allison,
Cool! Thank you so much for sharing your amazing experience with our WH-1000XM4.
We are incredibly pleased to hear you are satisfied with the comfortable fit & adjustable headband design, fantastic sound quality, and outstanding noise canceling function of these headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great. Listened to a few over ear headphones and these were by far the best and most natural sounding. Full warm bass, but not overwhelming. Clear mids that weren't scooped out, and crispy highs. Flat EQ with these feels very natural. I haven't had luck with the "connect to two devices". It often caused more problems that it was worth, so I just re-pair with the new device. Takes 15 seconds but much easier than anything else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnonymousDisplayName, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the WH-1000XM4 Headphones. Very comfortable and excellent sound quality and noise reduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Awesome! Thank you so much for the 5-stars review and for sharing your superb experience with our WH-1000XM4! We're really happy to hear you're very pleased with your purchase and you love its outstanding audio quality, excellent noise cancellation, and overall comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
I liked it.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this product. I really liked it. good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergheiB! Thank you for your feedback! It brings us great satisfaction to hear that you are pleased with the WH1000XM4.
This exceptional headphones model offers advanced noise cancellation, impressive sound quality and up to 30 hours of battery life, ensuring a fantastic listening experience.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life
Absolute Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones ever, for the price. The update to be able to connect to two different items is one of my fave “newests”. This is actually my second pair after not being the kindest to my first pair. I have autism and these headphones help massively for my sensory overload issues. I wear them constantly, especially with their 30 hour playback. I absolutely love my pair of headphones and never go anywhere without them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tutored, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancellation, light and comfortable (means you’ll be able to use longer . Also good pricing compared to other high end brands. My issue is I still get warm ears over extended use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kaykay, Great! We're very pleased to hear you like the noise canceling feature, lightweight, and comfortable fit of your new Sony headphones. These headphones features a super-soft, pressure-relieving earpads in foamed urethane that evenly distribute pressure to reduce the warm feeling on your ears when using it for longer periods. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony Xm4 noise canceling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good headphones, music quality is good and the ability to pair to 2 devices and seamlessly switch between them. The noise canceling is the best from my experience. You can still hear things around you unless you have music playing, which for studying in a cafe isn't great if you dont like to study with music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShakirahT, Thank you for your comment. We're happy to hear about your satisfaction with the amazing sound quality, superb multipoint connection function, and exceptional noise canceling feature of these headphones. We greatly appreciate your feedback when using the noise canceling of your WH-1000XM4 in a cafe. To ensure you're getting the most out of the noise canceling function of your headphones, check out the following helpful links:
https://www.sony.com/electronics/support/articles/00267839
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html?
Thank you so much for your purchase and for choosing Sony! - Romeo
- Pros mentioned:Comfort, Sound quality
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice noise canceling headphones..sound quality is great,comfort is good and you cant go wrong with sony products
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jdunny,
Awesome! We're glad that you like the sound quality, comfort, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Amazing 360 sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are the best. I would highly recommend especially when flying. This is my 3rd set. I happened to leave my last set on a flight but i had to buy another set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarryW, You made an excellent choice! We’re thrilled to hear that you are satisfied with your purchase. It’s fantastic to know that you find these headphones perfect for traveling and that they enhance your listening experience. With Sony’s industry-leading noise cancellation technology, you can fully immerse yourself in your music. The innovative HD Noise Canceling Processor QN1 effectively eliminates surrounding noise, allowing you to enjoy your audio without distractions. Plus, with up to 30 hours of battery life, you can listen all day long. Thank you for choosing Sony! Your loyalty truly means the world to us. -Jess
- Pros mentioned:Bass, Sound quality
The Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Sony XB900. I heard great things about the XM series and decided to give them a try. To be honest, I'm not sure what the big deal is about them. Yes, sound is clearer and Noise Cancelling is better than the XB900. If you compare the Noise Cancelling to the Airpod Pros, they aren't near as good as Airpods Pros. The bass is there, but not as full or deep as it was on the XB900. In conclusion, if you'd like headphones with clear sound and above average bass, you can't go wrong with these. But if you are hoping they have a deep bass punch, I recommend looking somewhere else. Personally, I will be going back to the XB900.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JOSR,
We appreciate your review of the headphones. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You can also use the equalizer of the app to tailor-fit the sound quality to your needs.
Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks again for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Fantastic!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect version for the wh1000x series so far. Multiple devices connection and no latency. The improved noise cancellation is a little bit more effective on higher frequency. I really love the memory foam and the right pressure of the head band. Too high, uncomfortable; too low, ineffective noise cancellation. Something I need to say: it does get hot and uncomfortable after 1 hour, but this is the satisfaction you have to take for good seal and noise cancellation. Recommend this to people who haven’t bought 1000xm3.
I would recommend this to a friend - Pros mentioned:Sound quality
Great value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, easy of use, design and overall value for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ncalero, Awesome! We are glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Comfortable and great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound. Comfortable, great battery life and noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eeee, Thank you for this amazing review of your WH-1000XM4. We're glad you love the exceptional comfort, incredible sound quality, great battery life, and excellent noise cancellation of your WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Marvelous/Enamored by these
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are on the fence about these get off it and get in the grass. These are terrific headphones, your music is meant for these type of headphones. I went through all the ear buds from Sony new ones(which are good but they hurt with the ear tips given) & Bose earbuds(which are the best on the market) these headphones are an instant grab & you wont regret these. Only thing that can possibly take away from these are the material is plastic but feel like air on your head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Weezy619,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best Travel Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the highest quality headphones for sound cancelling capabilities that you can find at this price point. They go on sale fairly regularly, so I highly recommend setting an alert for picking them up here. Best Buy has a solid warranty program, so I picked one up for myself and my partner.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wiett,
Perfect! Thank you for purchasing our Sony WH1000XM4 and for sharing your review. We're glad that you like the audio quality and noise canceling feature of your new XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, the noise canceling is unbelievable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Brad,
Thanks for the awesome review of the WH-1000XM4 headphones!
We're thrilled to hear you're enjoying the great sound quality and that you find the noise canceling unbelievable.
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Comfort
Great headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this headphones. It looks good and feels good to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NimaH,
That's awesome to hear! We're so glad you're loving your WH-1000XM4 headphones and that they not only sound great but also look good and feel comfortable to wear. We really focus on design and comfort, so your feedback means a lot. Thanks for choosing Sony.
-Eliab
- Pros mentioned:Battery life
My Xm4 review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are a must have whether it is movies, music, or gaming it's so so awesome! only minor flaw I saw is there is no using this headset while charging the device but 5 minutes gives you 5 hours that is so so remarkable because it only takes 30 minutes to charge the headset wow! A must have headset!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sunny,
Thank you for sharing your experience with our Sony WH1000XM4. That is so nice to hear that you are pleased with the performance of our XM4. We're happy to hear that you are enjoying your new XM4 whether for gaming, movies or music. A quick 5-minute charge will give you 5 hours of usage is awesome. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Take care! - Marco
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a slight upgrade from the previous version but feel more comfortable and have an amazing sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reenie! Awesome! Glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl