Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 12202577
Customer reviews
Rating 4.7 out of 5 stars with 12587 reviews
(12,587 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
A little overkill, but great headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love great sounding music and am a bear for over the ear headphones most of the time. I honestly thought that I would use these more as I listen to a lot of classical music and jazz at home and am extremely picky about quality and depth of tone. These hit all those marks and then some. I think the only reason I do not use them more is because I do not carry a backpack whenever I leave the house so I am not likely to carry them around with me.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerridWolflick, Thank you for the great review! We're thrilled you like the great sound quality of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Sound is amazing, noise cancellation is great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of the best and most comfortable headphones ive used as a bluetooth device, i use it to go to the gym, for walks, for flights, great overall
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonS, Awesome! We're glad to hear that you like the headphones. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a last minute pair for a vacation and these were outstanding! The noise canceling feature is amazing!! Had a small child wailing behind us on a flight to LA. Put these on….peace and quiet! The music is rich and has concert quality sound. Sony has the best over the ear headphones imho! If you want peace and quiet, these are the headphones for you! Music is the bonus!!!!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Thank you so much for the 5 Star review!
We are extremely pleased to hear that you are happy and satisfied with the outstanding sound quality and industry-leading noise canceling function of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Speechless!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I went through with purchasing these! I hesitated for a while because of the price. But when they were on sale, I jumped on it. I wish Spotify supported the 360 Reality Audio because I don't bother with 3rd party music apps I have not heard of. Regardless of that, the sound and features of these headphones is worth it to me. You get what you pay for!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello 4SmokinSlyks,
That's very nice to hear! We're glad you like the smart features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fells very comfortable. The app is easy to use
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Conrad,Thank you for giving the WH-1000XM4 a perfect rating! We're pleased to hear you appreciate the great sound quality, comfortable fit, and intuitive app of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling function is great. Very comfortable.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bestbuyer,
Perfect! We're thrilled that you like the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Teenager loves them!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought them for my son when his others broke. With not knowing a lot about headphones I went with Sony because they always makes a good product
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SSMG,
That's fantastic to hear! We are so glad you are enjoying the experience/product. Your feedback truly means a lot to us.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best in the market
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome over the head headphones, one of the best in the market. Use them on a flight and the noise cancellation was amazing, blocked out all the noise..
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrGarcia, You've made a great choice! We're very happy to hear that you're enjoying the exceptional noise canceling of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
No regrets!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelation. Outstanding comfort. Look great! Controls take time to adjust to.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi asmithba,
Good to know that you're enjoying the amazing features of the headphones like the comfort and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
We also appreciate your feedback about the touch control function. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound, very comfortable.multi device support is a hit or miss with my note 20 ultra
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love these headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for the gym and to block out extra noise while working out. They block out a lot and im happy with how well they work. The only negative is the dont stay securely on during certain exercises but that is my only dislike.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Michele67212,
Awesome! We are truly happy that the noise canceling feature of our Sony WH1000XM4 work fine. You can work out without any distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are one of the best iv heard. The noise isolation is top notch and the sound quality is superb. If you have the chance give the 360 audio and listen, it's a a game changer. At least to me it is. Takes music to a new level. Totally transforms the way music is heard. Build quality is very good but for the price I feel they should of went with a more premium material. But overall. Love it.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LMcKenzie20, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
love love love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 love the noise cancellation it my fav headphones yet
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi musiclover325,
Thanks for the 5-star rating! We're thrilled to hear you're enjoying the noise cancelling feature on the WH1000XM4 headphones! Don't forget to download the Sony Sound Connect App to elevate your experience even further! Thank you for choosing Sony! -Aldair
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Recommend!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They aren’t bulky like other models. The noise cancellation is good and I like the tap to pause and the volume features
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mars, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Great Noise Cancelling Headphones at high price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, battery life, and features but the earpads are a tight fit and the ears can get warm after a few hours of wearing them. Amazing noise cancellation though.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KnightElm,
Good to know that you like the sound quality, battery life, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about its fit and comfort is greatly appreciated. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone I’ve own. I had the previous version and even though there is one generation ahead I still chose this one. The case is awesome for traveling and do not take much space. Sound quality is amazing. Charges quickly. Perfect in my opinion. I wish Sony would keep this model, not a big fan of the most recent version.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vivi, That's great! We're thrilled you like the carrying case, amazing sound quality, quick charging, and overall features of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Auditor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good headphone , it has been used 2 years since i bought it to my son when he was in Highschool.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KelvinL!
It is truly wonderful to know that these WH-1000XM4 headphones have been a reliable companion for your son all the way from high school through the last two years.
Thank you for putting your trust in Sony!
Warm regards,
Estefany
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Life Changing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have changed my life! I use them five days a week for at least eight hours daily. The charge goes a long way, and I don't regret the purchase.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReinaC, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great ANC headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 headphones are a great set of headphone. These headphones are good for listening to music when doing chores around the house or just sitting back and relaxing. For me the best feature is the ability to pause when the headphones are removed. They are excellent at blocking outside sound and sound great for music or podcasts. Their only weakest is phone calls, not as clear as when listening to music.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pop04, we appreciate your review of the WH1000XM4. Good to know that you like the sound quality, wearing detection, and noise canceling function of the headphones. Make sure to update the software version (via the Sony Headphones Connect app) for optimum performance. Your feedback about the call quality is greatly appreciated. Thanks again for sharing your review and for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
I can’t hear you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than beats! Noise cancellation was great and couldn’t hear anything other than my music during my last flight. Only negative was the initial connection to my device. It took a little longer other Bluetooth devices I have and I had to download a Sony app. And love the Navy blue color.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeoIz, Awesome! We are glad to hear that you are happy with the noise cancelling and sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl


















