Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling headphones. Quality sound and very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Unsatisfied, Great! We're glad to hear that you like the comfort, sound quality, and noise canceling feature. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great audio control
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them for the gym and they are super nice cause I can’t hear anything so I can stay focused but they also have a mode to be able to hear so they are super flexible and are overall a great choice for the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AngelC,
That's nice! We are truly happy hearing your satisfaction with the performance of our Sony WH1000XM4. It's nice that you can concentrate to your gym sessions and listen to your favorite music at the same time. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony XM4 Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product, Active noise cancellation and is a better alternative for many similar products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RahulkumarS, we're glad you like the noise canceling feature of your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sound good, and comfortable.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound good to me - they sound even better without the noise cancelling software enabled. Have used mostly via 3.5mm headphone connector. The bluetooth works fine, but the Sony Android app kind of sucks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CGilbs, We're glad that you like these headphones. We're sorry about the app. please ensure it has the latest version installed. You can uninstall/re-install the app from your phone's app store/playstore.
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Sound quality, Weight
Sony earphone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony earphones is very light and block all the sound around you! Very nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2046,
Great! We're glad that you like the weight and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Fit Is Too Tight And App Is Awful - Try Them On
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones get only 3 stars from me because they are uncomfortable to wear, and I have to reset things in the app to get them to work correctly with Bluetooth on my PC. When working properly the sound is great, the microphone also works well. The problem is when I get on an online meeting these disconnect and reconnect and do all kinds of weird things. The app does fix some problems, but I often have to reconnect to my phone and then reset junk in the app then reconnect to my PC. The headphones fit entirely too tightly on my head, and I end up with headaches from it. They also feel cheap and flimsy, and I feel like they're going to break at any moment. I wish I could go back to exchange them for something different. These are by far the worst Sony products I've owned.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Super nice noise cancellation. Very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buzzsaw, Thank you for this amazing review of your WH-1000XM4. We're glad you love the comfort, superb sound quality, excellent noise canceling, and overall features of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Comfort
Refreshed model of version 3.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones on the market. Very comfortable and premium designed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi eduardo,
Great! We're glad that you are enjoying the comfort and design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great gift for music lovers!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend really loved them, she says they were better than my beats but more affordable than the Apple ones. If you are looking for a high-quality in-between check these ones out, the quality for music is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryan,
Nice! Thank you for purchasing our Sony WH100XM4. We're glad that your girlfriend loves her new Sony XM4 and very pleased with the audio quality. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and for recommending it! - Marco
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone quality is very good, sounds even better with equalizer set and the app is easy to work with. Noise canceling is also great and works at home and even in crowded/busy areas. Definitely worth the purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidL,
That's awesome to hear that you are pleased with the sound quality and noise canceling capability of our WH1000XM4 as well as the Sony app where you can adjust and customize the settings to your liking. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best noise reduction headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphone money can buy. This also helps me to cover my ear during the colder days. I ride subways almost every day and I can listen music and the noise canceling system helps me sleeping
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Asif,
Great! We're glad that you are pleased with the audio quality and noise canceling capability of our WH1000XM4. We're happy that our XM4 helps you keep your ears warm during the cold weather and the noise canceling feature helps you sleep. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
The best headphones money can buy.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are amazing I had them almost a year no problems the noise cancelling is great i'd recommend to everyone ..❤️
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, LakiejaM! That's really great to hear and we're glad you like the noise canceling feature of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are very comfortable and look nice on. The phone app to adjust settings can sometimes be a bit clunky to use and while the sound quality is fine for streaming music etc, the noise cancellation isn't quite as good in certain settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daisy, Thank you for the perfect rating! We're very happy to hear you like the comfortable fit and great sound quality of your Sony WH1000XM4. At Sony, we are always looking to improve our product quality and features. We have noted your input about the settings adjustments of the Sony Headphones Connect app and will be sure to forward this feedback to the appropriate department. If the effect of noise canceling is not sufficient, please follow the troubleshooting steps on this link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
The sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound. Blocks out unwanted noise. Works best on planes with crying children.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clairnothappy,
Amazing! We're glad that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are really nice. The noise cancelling is top tier! I love that you can cover the right ear and you can hear things going on around you the app is pretty easy to navigate too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Great,
That's awesome! It's nice to hear that you are enjoying your favorite music without worrying the outside noise, thanks to the superb noise canceling capability of our WH1000XM4. Also, we're glad that you were able to utilized the Sony app for the headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Very nice headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looking comfortable headset with great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TXgamer,
Great! We're glad that you like the design, comfort, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Wouldn’t pay full price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great sound. Great but if on sale for 100$ off
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew,
Thank you the 5-star rating! We're glad to hear you like the great sound and comfortable fit with your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Best I've ever owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't think headphones could get better than the XM3...but I was wrong. The noise cancelling in these headphones is unmatched. Additionally, you can connect two devices at the same time. This is great when I'm traveling because I can connect my phone and tablet at the same time rather than disconnecting one and connecting the other.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gary214,
You made the right choice! We're glad that you like the noise canceling and multipoint function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Excellent wireless headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are currently the best wireless headphones on the market in their price range. Nice that you can Bluetooth pair with more than one device (e.g. computer and phone). Audio quality is very good and the equalizer app allows you to easily tweak sound profile to your preference. This item periodically goes on sale and at sale prices nothing else on the market comes close.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LLLL,
We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancellation, and very easy for traveling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AleyshaR,
Thanks for the 5-stars review! We are glad to hear that you are enjoying your Sony Headphones! We are sure their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have a wonderful day!
-DiegoV