Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, and a lot more comfortable than it's previous model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatcheZ,
Great! We're glad that you like the comfort and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Don’t Sleep On These
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! These are so underrated. The Sony headphones are excellent without all of the flash. While they’re expensive, the investment in this product is more in sound and tech vs. the look. I’ve owned Beats and these are hands down much better than any headphones I’ve ever listened to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmackStL,
Thank you for the 5-star rating and we're glad you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Sony noise canceling headphones. 5 ⭐️’s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These noise canceling headphones are really great. The bass response is incredible. I use them in my music studio on keyboards and Bluetooth as well. These are my second pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelT,
Thanks for the feedback and for the 5-star rating! We are truly happy that you are pleased with the audio quality and noise canceling capability of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Awesome sound quality and anc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and active noise canceling comfortable when long use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SadPanda, Great! We're glad that you like the sound quality and noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, love it for running and the color is perfect, Noise cancelling works amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Entry, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Weight
Best wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever, they are light, comfortable and wireless, perfect for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dani, That's amazing! Thank you for leaving us such a wonderful review of your WH-1000XM4! We're thrilled to know you feel the WH-1000XM4 is the best wireless headphones that you've purchased and you're enjoying the lightweight, comfortability, and overall sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you so much for your purchase and for choosing Sony! -Jess
- Pros mentioned:Sound quality, Weight
Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and features. Very good deal on sale. Comfortable and lightweight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ironman, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great Noise Cancelling headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noise cancellation and comfortable on the ear. The battery life could have been a little better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Victor, Awesome! We're glad you like the industry-leading noise cancellation and comfortable fit of your Sony WH-1000XM4. We also appreciate your feedback about the battery life. To ensure optimal battery performance, please follow the steps on this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP1000466396.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
BEST HEADPHONES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I have everrrrr owned. Although I kind of regret buying the headphones in black and I wished I should've bought them in silver. Anyways it doesn't matter the quality and sound of these headphones are amazing! I also enjoyed the noise-canceling option, I can finally stop hearing my upstairs neighbors from doing a ton of noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alba, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Samsung XM4 review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones, I upgraded from the Bose QC45 and I prefer the touch controls and the sound over them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5 star rating, VishK! Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
Great fit
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing and fit over the ear like a glove. No more pain from ear buds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spaz, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
- Pros mentioned:Comfort, Weight
Great set of headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound very good and are tge most comfortable and light set I have tried
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Billy, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Don't fly without them!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have helped tremendously in long flights, especially when babies are on board. If you turn on the noise canceling and put ear plugs or the air plane ear buds underneath, you won't be able to hear anything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaraD, Choosing these headphones will definitely be worth it! We're truly delighted you're enjoying all the improvements we made on these headphones, especially the excellent noise cancellation. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Bass
Good but not Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not great. The bass is hands down really good. The mids I can’t seem to get down to my taste but highs are good. Overall they do provide a good sound experience. The app is ok because of the equalizer but aside from that it sucks. The dual device connection is crap. They sometimes connect without any problems but 8 out of 10 times it doesn’t connect. Sometimes it says the headset connects to my iPhone but the app will say it’s not. I have to delete all connections and start all over. Overall on sale they’re worth the buy. Full retail...wouldn’t recommend.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
good buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound and comfort but not good for gym i would use only at home
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NikG, we're glad you like the sound quality of our product! We're sorry to hear that you have an issue using the headphones on the gym. As it turns out, the headphones aren't quite designed for sports. To prevent the unit from falling, adjusting the headband and the earpads properly can help for a firmer hold and better noise canceling experience.
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Currently, these are the best I've used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried various models/brands of noise cancelling headphones, and these are the best overall. The NC works really well, the audio is really good, including bass delivery without crushing the mids. I think these are a bit better than the v3 in sound, and maybe a little in NC, but the differences are not huge. These seem to have less of a plastic "creak" when handling than the v3.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SHMC, you made right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Shouldn't Have Had to Buy but Product is Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd actually purchased same item 10/31 and then saw Black Friday sale - sadly wasn't allowed to price match so forced to return 1st pair only to buy same again but $100 less. GREAT headphones, though. Excellent sound & great noise cancelling. Sorry to waste employee time returning and restocking but wasn't letting a $100 savings go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bxgrlb4,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband researched noise canceling headphones and found these to have the best reviews, so we made the purchase. He absolutely loves them! The sound is amazing and really does cancel out all surrounding noises.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Renee,
Good find! Thank you for purchasing our Sony WH1000XM4 and for sharing your feedback. We're delighted to hear that your husband loves his new headphone for its quality sound and noise canceling feature. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is really good. Long hours before charging the head phones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Licha,
Great! We're glad that you like the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
Xm4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Light. Durable. And the sound quality js great.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, CoolJay0521! We're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig