Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Very good headphones, solid deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones, sound quality is way better than I thought. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dunes, Thank you so much for the 5 stars! We're thrilled to hear that your Sony WH-1000XM4 and its amazing sound quality exceed your expectations. Thank you for recommending and choosing Sony! Enjoy your Sony experience! -Maria
Teenager loves them!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought them for my son when his others broke. With not knowing a lot about headphones I went with Sony because they always makes a good product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SSMG,
That's fantastic to hear! We are so glad you are enjoying the experience/product. Your feedback truly means a lot to us.
Thanks for choosing Sony.
Best regards, Eliab
Sony xm4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise canceling feature. Compared to two others and xm4 topped the other two
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaniO, we're glad you love the noise canceling feature of your new headphones! Thanks for choosing Sony. ~Earl
Love ittt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it for a month, and in love with it so far. The noise canceling feature work wonderful for me. Best purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mimi, we're glad you love your purchase. Enjoy your new headphones! Thanks for choosing Sony! ~Earl
Great product so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far ive only had it for a day but awesome quality and sound I just wish they would make them more weather resistant
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodyH, we're glad you like the sound quality of our product. We appreciate your feedback regarding the resistance of your Sony unit. Be careful when using the headset in the rain or snow, or in locations with high humidity. Thanks for choosing Sony. ~Earl
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is perfect for a noisy apartment. It doesn't remove every single sound, but heavy freight trains now sound like brisk winds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Holly, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
Great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't really need them, but at the price they were at had to buy them as a future gift, to good to pass up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Docsgn,
We are ecstatic to learn that you found such an incredible deal on the WH-1000XM4! Even if they weren't an immediate need, we are certain that whoever receives these as a gift will be thrilled with the industry-leading noise cancellation and sound quality. It is wonderful to hear that our products continue to be a "must-have" for your gift-giving.
Thank you for trusting Sony to be a special gift for your loved ones
Best regards,
Dominick
Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent quality, look nice and good price. MY Son love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PerlaP, Great! We;re glad that your son loves his new headphones. Thanks for choosing Sony. Carl
Sony wh-1000xm4 headphones are amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelation in these headphones are top notch. The sound quality in my opinion is unmatched. Excellent headphones would absolutely buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TedR,
Thank you for your purchase and for your feedback. We're glad that you are pleased with the amazing sound quality and superb noise canceling capability of our WH1000XM4. Thank you for choosing and trusting Sony! - Marco
Best-in-class ANC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and quality. The ANC is the best in the world really - helps so much with my life in the center of a big city. The sound quality is also superb. The only downside is that I cannot really sleep with it on my head, because if i turn to the right side when laying down, the control panel will be activated.
I would recommend this to a friend
Battery life is the best
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality and battery life! 100% recommended!
I would recommend this to a friendAll by myself
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the bomb! I love them! Perfectly comfortable and the carrying case truly protects my investment. They have changed my air travel entirely. I love being able to escape from my busy world with so little effort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenW, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy them. Price on sale was very good. The features and comfort are excellent. I find the sound could be more crisp. I'm not sure if I'm just having a hard time finding my preferred sound profile or if its the headphones. Adding base seems to wash out mid and high clarity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DadOf4,
Great! Thank you for your purchase and we are delighted to hear that you are impressed with the features and comfortability of your WH1000XM4. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Enjoy! - Marco
Great Investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, with multiple options on how you would like to enjoy music. Many compliments on the silver color. A little big to carry around for everyday use. Overall, a great choice for people who love listening to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
very bad noise cancelling over the mic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I use this headset for a phone calls, my frind complaint for the loaud noise this headset collect, other than that, good sound with some tweak of course.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Excellent,
We are glad to hear you are enjoying the good sound of your WH-1000XM4 Headphones with some tweaking, but we are sorry to hear about your friend complaining about loud background noise during phone calls. This specific issue is sometimes caused by how the Speak-to-Chat feature is set up, or it could be related to the device's Automatic Wind Noise Reduction which might require a check in the Sony Headphones Connect app to ensure optimal performance when using the microphones for calls. We appreciate you choosing Sony and hope you can resolve this minor call issue.
Best regards, Eliab
This Headphone is awesome.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WH-1000XM4 is one of the best noise-cancelling headphone I've ever seen. Even though I am not a great fan of the Sony app, the sound is crisp, and noise cancelling feature is great. Easy to setup. Great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi coolguy2017, we're glad you like the ease of setup, sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Best of the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried a few of this style noise cancelling headphones and this one is the best in my opinion! Also has extremely long battery life!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
Excellent music headset.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome surround sound and quality. It literally surrounds your head with all the depths of the sound. Was torn between this and bose but chose this for price and almost same specs aside from the clearer voices for calls on bose. Caveat is not for gaming or zoom calls, at least in my experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMAN, Great! We're glad that you love the sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are so amazing. Such good quality. I want to buy another pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OnyenkaO,
Awesome! We're glad to hear that you like the quality of the headphones. Thank you for choosing Sony!
-David
Sony 1000XM4 is a must
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't knew that I needed until I wear it for the first time! It cancels my noisy teammates in the office. Now I can deeply focus in my job, get the task done and get out of there without hear any whispering.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarA,
Amazing! We're thrilled that the noise canceling function of the headphones is perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph