Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good not great. Charges only when turned on first and difficult to connect to other devices. Overall good product tho.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MackK, Thank you for your review. We are glad to hear that you are happy with your purchase. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Geat headset
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on this heat is amazing. also its got great features like noise cancellation that works awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RomanG, Fantastic! You've made an excellent choice! We're thrilled to hear you're pleased with the amazing sound quality and exceptional noise canceling feature of your WH1000XM4. Thank you very much for your purchase and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Nice headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality headphones and the sound is amazing. The black ones were not in stock- made it do with the blue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamN,
Many thanks for the 5-star rating! Nice to hear that you like the amazing sound quality and overall performance of your WH1000XM4 headphones. Thanks for choosing Sony! - Kris
Best headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using my headphones for the gym/other necessities. I love it so much!! You legit can’t hear anything outside of the headphones, glad I spoiled myself with this :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LitzyM,
Thanks for this wonderful review! We're so glad to hear you're loving your WH-1000XM4 headphones and that you "spoiled yourself" with them.
You've highlighted one of their best features—the industry-leading noise canceling. It's awesome to know that you can truly immerse yourself in your audio and tune out the world, whether you're at the gym or out and about.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Put these on and be transported
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blocks sound well and plays music beautifully. I feel like there world disappears around me when I put these on!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobb, awesome! We're happy to know that you are enjoying the sound quality of your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Excellent Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable headphones with amazing sound! The noise cancellation is great. Awesome features for the headphones with app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EJAY, we're glad you like the sound quality and noise canceling feature of your new headphones! Thanks for choosing Sony! Enjoy! ~Earl
- Pros mentioned:Sound quality
Better value over X5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought on sale, excellent sound and value. Love that it comes with a cord for another option. In my opinion it's better than the newer version because it folds down more compact for traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NateB, we're glad you are enjoying the sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound qualityCons mentioned:Volume
Alright i guess
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From my honest opinion. These headphoes arent at all bad for nouse cancelation. They have the atmosphere that you can cgange whoch i thought was pretty cool. But a few con are one there is no bass unlike the skullcandy skullcrusher headphones. Second not loud at all unlike beats by dre. These are pretty neat though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Austin,
We're glad that you like the noise canceling function of the headphones. It's unfortunate that you are not having a complete experience because of the sound quality. For optimum performance, make sure to install the latest software version of the headphones (via the Sony Headphones Connect app). You also have the option to use the app's equalizer function to tailor-fit the sound quality to your needs. For more information, please refer to this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752772.html
You may also find these links helpful:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752820.html
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752812.html
Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with the WH1000XM4.
Sincerely,
-Ralph
Sony Social Support
amazing quality headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love this headset i take it everywhere with me. especially great on long road trips
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lindsg,
Thank you for choosing Sony!
We're excited to hear that you love your WH-1000XM4 headphones and take them everywhere with you. Knowing they’re your go-to companion, especially on long road trips, means a lot to us. Thank you for sharing how they enhance your journeys—we’re grateful to be part of your adventures!
Best regards,
-Fred
- Pros mentioned:Sound quality
Very nice
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good for working out, completely blocks out any noise from the outside but you can still listen to people if you need as well by holding the side.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jennifer, We're glad that you are enjoying your headphones while working out. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
I loved them
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them for my girlfriend because she said she wanted jenna ortegas headphones and they sound amazing. Honestly one if the better gifts i have gotten her
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MXL543, This is nice! We're delighted to hear that you love your gift for your girlfriend and you like the audio quality. Thank for choosing Sony. Erin
- Cons mentioned:Touch controls
Awesome!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones great sound only thing is I feel like I have them turned up all the way too much and the touch to change songs etc is a little bit of a pain other then that there better the 1st gen AirPods and beats solo never liked beats always seemed to mess up on me also
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noslipcover,
Thanks for sharing your review and experience with the WH1000XM4. You do have the option to use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For optimum fit and comfort, wear the headphones properly and adjust the headband.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
sony headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the headphones are great! they have cool features, especially when downloading the app. They are also great for loud environments, due to the noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorA,
Great! We're glad that you like the dedicated app (Sony Headphones Connect) and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Excellent music headset.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome surround sound and quality. It literally surrounds your head with all the depths of the sound. Was torn between this and bose but chose this for price and almost same specs aside from the clearer voices for calls on bose. Caveat is not for gaming or zoom calls, at least in my experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMAN, Great! We're glad that you love the sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sturdy, great sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy, great noise cancelling headphones my son uses for the gym. The earbuds fall out of his ear while working out and he has lost a couple. This ones do not fall and are very sturdy with great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, Awesome! We are glad to hear you like the excellent noise canceling feature on your WH-1000XM4 headphones. These headphones have great cushioning and adjustability. This will help the headphones stay on your head while working out. These will work great for you while working out “Non-Hardcore”. That being said, these headphones are not specifically designed for sports activities and it doesn't have an IPX rating since it's not waterproof. I recommend you practice caution when using the unit while you are sweaty or when working out with these headphones so they don’t fall or become damaged during your exercise.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was between these and the Bose Quietcomforts, but i did some research online and these semeed to have slightly better quality than the Bose
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Alec,
Good decision! We're glad that you chose our WH1000XM4 over another brand for having better quality. You will surely not regret this one! Thank you for your purchase and for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best-in-class ANC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and quality. The ANC is the best in the world really - helps so much with my life in the center of a big city. The sound quality is also superb. The only downside is that I cannot really sleep with it on my head, because if i turn to the right side when laying down, the control panel will be activated.
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Awesome sound quality and noise cancelling. Appreciated that it came with an adapter for airplanes. Only con is that I wish it could charge and play at the same time. Unfortunately it turns off as soon as you plug in the power.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zebyc,
We are extremely pleased to hear you're enjoying its incredible audio and you like that it came with a plug adaptor for in-flight use to enjoy the in-flight entertainment system. We appreciate your feedback regarding the operations when the unit is charging. Unfortunately, using the headphones while charging is not supported. When the headset is connected to an AC outlet or computer, all operations such as turning on the headset, registering or connecting to Bluetooth devices, and music playback cannot be performed.
The WH-1000XM4 headphones keep you going with up to 30 hours of battery life plus you can get 5 hours worth of charge after just 10 minutes with an optional AC adapter. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Amazing Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well with my tv, xbox series x and phone. The noise canceling is amazing and the adjustable sound with the app lets me adjust depending on the situation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sarah,
Awesome! We're glad to hear that your Sony WH1000XM4 works well with your TV, Xbox and phone. We're happy also that you like the noise canceling feature and the how you can customize the audio settings through the Sony app. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Takes you to another world
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of "high-end" headphones and its more than i couldve imagined. I'm not an audiophile so i cant go into ridiculous detail, but theyre great to say the least
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ASanders,
Congratulations on your first high end headphones! You will surely enjoy this one and we're glad that you like it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco