Customer Ratings & Reviews

Great value for the price. Even though its the oldest in the current xm line, it still holds up. The signature Sony sound is alive and well in the xm4. Where the xm5 and xm6 have a brighter neutral sound, the xm4 has that rich warmer more rounded bass thats easier on the ears, but if you want more seperation in the mids and treble, id look to the xm5 and 6. The ANC still holds up to everyday use but isnt as robust as the xm6. You can still hear muted higher pitched sounds and voices but once the start playing a song, it covers up those voices. Its also extemely comfortable as consumer cans with it being light weight and having the headband sit more comfortably on the top of your head with an nice even seal around your ears. The app is well made for it and i recomend getting it. It can have some connectivity issues since pushes sound quality aggresively (LDAC). You can set connecticity priority in the app over sound quality and itll fix the issue. On most phones, it shouldnt be too much of a problem.

The Sony WH-1000XM4 is Sony's latest flagship over the ear wireless noise cancelling head set. They retail for $350 US and is now available. I do have to say that I had to upgrade from the M2 and wow, what a difference. Right away, I could tell how much they have improved the noise cancellation (NC). They added a feature that allows how much ambient noise you want to allow via the app. Another new added feature is, "Speak-to-Chat", which automatically stops the music and allows in ambient noise once you begin to speak. Its pretty crazy. Then after you stop speaking, the music resumes playing. I have noticed here they need a little work in this dept. It takes about 15 seconds for the music to resume. But also, if you cough or sneeze, the music will pause then the waiting begins again. But you can disable this feature via the app. I find it annoying if i have to clear my throat or sneeze. Another great feature they have added to the M4, is the ability to pair the headset to 2 separate devices via bluetooth. This is very convenient, so you don't have to unpair the headset just to use it for another frequently used device. Phone and tablet for example. The switch is automatic but if you decide to switch to the other device while using both devices, you will have to do it through the app. These 2 added features are what stood out the most to me. There are a lot of features that are great with these headphones. The sound is very good. There are several presets available for you to choose from and a custom mode for you to make any changes to your liking. I did a comfort and "ear fatigue" test. I wear glasses so this is very important to me. I was able to wear the set for 6 hours straight before I started to feel any discomfort. The ear cups are lined with the very soft foam that evenly distributes pressure. Other features include, Google Assistant and Alexa are built in, hands free calling, music control by hand gestures on the outside ear cup, nice travel case, 30 hour battery life (from full), USB-C charge port, and connection accessories included, (see my pics). Charging the headset for about 10 minutes will give you about 5 hours of battery life. (I say 5 hours very loosely). Over all, in my humble opinion, this is the best NC wireless headset on the market. Are they worth the price? Absolutely!

Your Review I couldn't be happier with these headphones! They have completely transformed my daily commute and work-from-home setup. Here is why they deserve a full 5 stars: • Top-Tier Noise Canceling: The active noise cancellation is world-class; it blocks out everything from engine hums to office chatter perfectly. • All-Day Comfort: The ear cups are incredibly soft and the headband is light enough that I can wear them for hours without any discomfort. • Crystal Clear Audio: The sound profile is rich and detailed, with deep bass that doesn't overwhelm the vocals. • Long Battery Life: I rarely have to worry about charging them, and the quick-charge feature is a lifesaver when I'm in a rush. Overall Rating: Excellent — These are a must-have for anyone who values high-fidelity sound and peace and quiet.

Very good sound. Good fit. Great bass and awesome battery life.

I think you would be hard pressed to find a better set of headphones right now. The noise cancelling alone makes these worth it. Sony has piled features onto this that you didn't know you needed. Very smartly designed features too. Whether it's little things like having your phone and computer paired via Bluetooth at the same time, or how they pause your music when you take them off your head. Extremely helpful stuff. They said amazing, are comfortable to wear for a very long time, and the battery life is almost shocking. I've had the WH-1000XM2 headphones for a while now, and while they are still amazing, these add more features that make them surpass any other pair of headphones I've personally ever used. Once you open the box and go through the quick setup, you know you're in for a treat. The noise cancelling will adjust to your current surroundings and can ever "remember" your locations to set different noise cancelling settings depending on where you're currently at. They also calibrate to your personal head/ear shape. I noticed an immediate difference after they were adjusted. They have excellent sound reproduction and clear bass. The touch controls are extremely intuitive and if you're like me, you won't ever want to go back after using them. The smart listening technology works well, but I think my favorite new feature is the sensor inside them that will pause what you're playing if you take off the headphones. While they work well when speaking to someone with them still on, I often still take them off, just to so I don't seem like I'm not paying attention to them. This makes my life that much easier just automatically pausing my music so I don't have to scramble to open the app if I need to quickly speak to someone. Battery life is incredible with these. I'm getting the advertised 30 hours, and I really love the fast charging. You really can get 5 hours of battery life out of a quick 10 minute charge. Truly impressive. I mentioned earlier that I really liked the ability to connect to two devices at once. I think the only down side of this is losing the LDAC support. Maybe this can be changed in the future. My only other complaint, is that the included USB cable is probably the shortest cable I've received with any device. It's only a couple inches long. The plus side of that is that all accessories fit inside the case neatly. And the case is very nice itself. It's colors match the elegant look of the headphones themselves - sleek black with bronze accents. There are other great features included as well, but some that I don't typically use in my day-to-day, like the Google Assistant (or Alexa/Siri, if you prefer). I don't use the assistant too much while I work, which is when I'm primarily using these headphones. I also use them when I travel, but I'm not doing much of that right now, of course. The bottom line is that if you're looking for a pair of headphones and these are within your budget, you will absolutely not be disappointed. Pros: Elegant design, excellent sound and noise cancelling, smart features, refined over previous (already great) previous models, fast charging, long battery life Cons: Losing LDAC when pairing more than one device, extremely short USB cable

Had them for less than 3 months and the charging port nearly caught fire

The headphones arent too heavy or too light it feels good. and the cushions r very soft to feel with my hands but I'm not sure if its just me but having them on for too long my ears start hurting, not because of the pressure or anything but because the cushions are too small. comparing it to other headphones they have larger cushions. The color is very cute, I was already aware they weren't the white color and are grey and I love the grey. The connection for these headphones are so ragebaiting it pmo. Through the app you can choose to connect to two devices and sometimes it works very well then other times it just doesnt work at all and takes forever. Also, when I first bought it I used it for my pc as well as my other devices but now I use different headphones for my pc because the sony headphones they first, take so long to connect and when they do they often bug out and lag, then when I connect it with wire, it sounds way better than bluetooth but has SO MUCH STATIC. its insane, so i just stopped using the plugged in version, it hurts my ears. over all its good headphones compared to rip off ones I used before the good parts, theres custom noise cancelling for each enviornment you're in by holding down custom button it's alright noise cancelling, if its super loud ofc it wont cancel everything out the music sound quality is pretty good in my opinion overall I dont regret buying it

In the premium over the ear noise cancelling headphones, it really comes down to Sony or Bose... With the WH-1000XM4... the improvements are noticeable. Improved ambient noise support, increased comfort while reducing pressure over the ear, top notch noise cancellation and this new cream color choice! Super light weight, great battery life, sleek carrying case, USB-C charging and a touch control that will have a learning curve to it. Compared to the Bose, Sony has the better bass at the price point, but you can't go wrong with either or. Thanks.

The lifespan of the product is not good. The noise cancelling mechanism on the right side gave out not long after purchase. It started making weird beeping noises from one side due to this issue.

For the price I paid, this is an excellent value (I purchased when it was a deep discount sale). At full price it's more like a 4 rating. If you are used to a smooth, warm sound, then out of the box this will be very bright although not harsh. You will need to use the equalizer in the app to tailor the sound. Bass is strong and rich. Noise cancelling is actually better than the Bose QC45, which I still own and use. It pairs easily with other devices. Comfort is simply remarkable. I went hours listening without noticing this thing on my head; I actually forgot that I had them on; yes it's that comfortable. When they go on sale again, I will be purchasing the beige color. Good buy.

These are my first $100+ headphones and no electronic device I ever purchased has failed to live up to its price and expectations like 1000XM4. For this premium price, I was not just expecting premium sound quality but also premium bug-free features. It would be fair to call them recycled 1000XM3 with poorly developed new features. Let me break down my experience so far. Sound Quality -------------------- Excellent. I'm amazed by how well balanced these headphones are. You will probably have to adjust the EQ settings to get the maximum out of them for certain types of music. It has trademark Sony Bass which does not feel overpowered and it can get pretty loud (but definitely not the loudest headphones ever). Noise cancellation is top-notch but I did not feel a lot of difference between my friend's XM3 and my XM4. Battery ---------- Good but..... So Sony advertised that these headphones can go on for 38h without NC and 30h with NC. What they did not tell you was that you will have to turn-off all the additional features to go that far. Even with everything turned off, I have never been able to get more than 20h from these headphones. Charging is OK but they claim to offer 5 hours of charging with 10 minutes of charge. This has to be the biggest scam of this century! 10 mins of charge would probably last 1-2 hours with music. Connectivity ------------------ Nice. It is really good to finally see dual connectivity in these headphones. You can seamlessly switch between listening to music on your laptop and then switching to your phone to take a call. Connecting to multiple devices is easy but not bug-free. Many a time the Sony app on my phone will not be able to find the headphones but I found it easier to connect them to PC. My guess is that the mobile app (like many other features) is probably buggy. The range is quite decent and you can roam around within 30 ft without any issues. Calling ---------- Trash. Though Sony added more mics to XM4, the calling is still pretty bad. I understand calling has never been a forte of wireless earphones/headphones but I hate to see that my $30 Chinese Bluetooth earphones have better call quality than $350 XM4. These are notorious for picking background noises when you are on call and I wish there was some sort of ambient noise cancellation for the mic. Other Features --------------------- Design - There is literally no upgrade when it comes to the design of XM4. I mean wouldn't you be disappointed when your friend with XM3 walks up to you and just says, "Oh, I see you also got the XM3. Hmm, nice". And you're like these are XM4 and they are like "Whatever, they just look like XM3 meh". Touch/Swipe control - Oh boy, it is such a hit or miss. I have still not figured out a way to do things with 100% accuracy. Sometimes I will just keep tapping to pause the music or swipe to change the music but nothing really happens. Did I mention how slow the gesture recognition is? Wear detection - A big hit or miss. Sony shows how bad their software is with this feature. I'm pretty sure the hardware sensors, accelerometers are good but their Machine Learning models have not been trained well to detect the action. When it works it feels like such a charm but when it does not work it gets very frustrating. Comfort - Good. You can easily go 4 hours without feeling the fatigue. Sony added 15% more cushioning and I do not know how big a difference that has made. I have average-sized ears and I feel that they start putting pressure on my ears after 3-4 hours. 360 Reality Audio - An amazing feature which I will probably never get to use. Case - LOL, the case looks so not premium. Not that it matters too much but it would be nice to have a leather or a case with a premium finish for this price. Side note - When I think about NC headphones I also think about people sitting around me. Just like how I do not want to hear them when listening to my music, I do not like them hearing my music either. It was sad to see that everyone around me complained about the sound leakage from these headphones.

I've tried Bose 700 a few months ago, but decided to return because of weird connectivity issues with all of my devices and difficult controls... These headphones are simply better in everything - comfortable, easy to use, easy to make adjustments through the app, easy to switch between multiple devices (2 at the same time, but easy to have more devices and switch in a few seconds if needed), sound quality is good, battery life is very long (using every day for multiple hours, but charging 1-2 times per week). Basically, not having any complaints after a month of usage I also tried these in close to 0 degrees temperature, and they worked fine (although some touch controls were slow to respond because it was raining) All in all, it was very much worth waiting for these ones instead of settling for slightly better looking, but much worse Bose option

perfect. Great in the gym, outside, gaming, music etc etc.

I recently purchased the Sony M4 headphones, and I must say that I am extremely impressed with their performance. From its sleek design to its superior sound quality, these headphones have exceeded my expectations. Firstly, the design of the Sony M4 headphones is brilliant. They are lightweight and comfortable to wear for extended periods of time. The adjustable headband ensures a perfect fit, and the ear cups are cushioned, providing a snug and pleasant listening experience. Additionally, the headphones are foldable, making them compact and easy to carry around. The sound quality of the Sony M4 headphones is nothing short of exceptional. The 40mm drivers deliver rich and clear audio, and the bass is deep and punchy without overpowering the rest of the sound spectrum. Whether I am listening to music, watching movies, or playing games, the sound quality is immersive and enjoyable. Another notable feature of these headphones is the active noise cancellation. It effectively blocks out external noises, allowing me to fully immerse myself in my music. This is particularly useful when traveling or in noisy environments. The built-in microphone also ensures clear voice calls and hands-free communication. The battery life of the Sony M4 headphones is impressive as well. With a single charge, I have been able to use them for hours without running out of power. The quick charging feature is also helpful, enabling me to get a significant amount of use with just a short charging time. The Bluetooth connectivity is seamless with the Sony M4 headphones. Pairing them with my devices was a breeze, and the wireless range is excellent, allowing me to move around without worrying about losing connection. The controls on the headphones are intuitive and easy to use, allowing me to adjust the volume, skip tracks, and take calls effortlessly. In conclusion, the Sony M4 headphones are a fantastic choice for anyone in search of high-quality headphones. They offer an impressive design, exceptional sound quality, active noise cancellation, long battery life, and seamless Bluetooth connectivity. I highly recommend these headphones to music enthusiasts, gamers, and anyone who enjoys high-fidelity audio.

As an audiophile and tech enthusiast, I can confidently declare that the Sony XM4 has been a transformative addition to my audio experience. This purchase has proven to be nothing short of remarkable, solidifying its position as the best investment I've ever made in audio equipment. Sound Quality: The Sony XM4's sound quality is nothing short of breathtaking. The combination of industry-leading noise-canceling technology and the 40mm drivers creates an immersive audio experience that transports you into a world of sonic bliss. The deep, resonant bass, crisp mids, and detailed highs ensure that every note, beat, and nuance of your favorite music is reproduced with astonishing clarity. Comfort Beyond Compare: Long listening sessions are a joy thanks to the remarkable comfort of the Sony XM4. The plush ear cups, along with the ergonomically designed headband, provide a snug yet gentle fit. Whether I'm working, traveling, or simply relaxing, these headphones ensure that I can immerse myself in my audio oasis without any discomfort. Impressive Battery Life: Sony's commitment to innovation is evident in the XM4's exceptional battery life. With up to 30 hours of playback on a single charge, these headphones seamlessly adapt to my dynamic lifestyle. Whether I'm on a cross-country flight or embarking on a marathon work session, the XM4's enduring battery performance has me covered. Customizable EQ for Personalized Sound: One of the most remarkable features of the Sony XM4 is its customizable EQ. The ability to fine-tune the audio profile to match my personal preferences truly sets these headphones apart. Through the Sony Headphones Connect app, I can adjust the EQ settings, creating a listening experience tailored precisely to my taste. This level of customization allows the headphones to evolve alongside my evolving musical interests. In conclusion, the Sony XM4 is a masterpiece of audio engineering that has redefined my expectations for headphones. From its unparalleled sound quality and unmatched comfort to the extended battery life and customizable EQ, this purchase has been a game-changer in every sense. If you're in pursuit of an audio experience that transcends the ordinary, the Sony XM4 is the definitive choice that you won't regret.

The Sony XM4, also known as the Sony WH-1000XM4, is a highly acclaimed pair of wireless noise-canceling headphones. Packed with features and advanced technology, the XM4 has garnered positive reviews from both critics and users alike. One of the standout features of the XM4 is its exceptional noise cancellation capability. Sony's industry-leading noise-canceling technology uses dual microphones to analyze and adjust ambient sound, creating an immersive listening experience. Whether you're in a noisy office, commuting, or simply seeking some tranquility, the XM4 does an excellent job of blocking out external distractions. Sound quality is another area where the XM4 excels. With powerful and dynamic audio performance, these headphones deliver a rich and detailed sound signature. The bass is deep and punchy, while the mids and highs are well-balanced, providing a satisfying listening experience across various music genres. Comfort is a crucial factor for headphones, especially during extended use, and the XM4 doesn't disappoint. The soft cushioning on the earcups and headband ensures a comfortable fit, allowing you to wear them for hours without discomfort. Additionally, the XM4 is lightweight, making it suitable for travel or long listening sessions. The battery life of the XM4 is impressive, offering up to 30 hours of playtime on a single charge with noise canceling enabled. This extended battery life ensures that the headphones can last through long journeys or workdays without the need for frequent recharging. Another notable feature of the XM4 is its intuitive touch controls. With a few simple taps and swipes on the earcup, you can adjust the volume, change tracks, or answer phone calls without reaching for your device. This convenience adds to the overall user experience and makes on-the-go control a breeze. One minor drawback that some users have mentioned is the lack of water or sweat resistance. While the XM4 is not designed specifically for sports or rigorous outdoor activities, it's worth noting that it's best suited for indoor and casual use. In summary, the Sony XM4 wireless noise-canceling headphones offer an exceptional audio experience, powerful noise cancellation, and a comfortable fit. With its impressive battery life and convenient touch controls, it's a top choice for music enthusiasts, frequent travelers, and anyone seeking an immersive and enjoyable listening experience.

I bought these to replace my early model Bose noise cancelling headphones. Those used a single AAA battery to power the noise cancelling function. As one would expect, the sound quality was excellent with those old wired headphones. But after several years of frequent use, I had worn them out and needed a new pair. This time I wanted headphones with a better microphone than my old Bose model that had a little microphone mounted on the cable. I tried RAZER wired gaming headphones with a detachable microphone, but didn’t like the sound distribution of the speakers (notable lacking in midtones), the microphone’s inconsistent behavior, and the soundcard’s failure to work with my Macbook Pro. While I was reluctant to go the wireless route - because Bluetooth compresses audio thereby reducing sound quality - I decided to give these a shot because one can mute the audio simply by putting your hand up to the right ear. That is so cool! That single feature held enough "points" in my scoring to give them a try even though they were more expensive than I targeted. When I tried them out, I was pleasantly surprised to discover they delivered rich sound. And with the phone app, one can adjust the equalizer in them and turn on DSEE Extreme, which is an AI-driven feature that enhances higher tones adversely affected by Bluetooth compression. Noise cancelling is programmable, too, being easy to turn off and one. Battery life is good unless you use all of the features; then the battery life diminishes considerably. But I like the features and for now will enjoy them at the cost of frequent charging. An invisible touch on the exterior of the right earphone controls volumes, helps with making calls, and changes tracks. One of its voice features makes it easy to place hands-free calls. Another voice feature pauses audio and turns on ambient noise if you start talking. You can then talk with a person or pet. It automatically starts playing again after several seconds of no talking. How cool is all that?!! Its built-in pair of microphones for voice pick-up (it has four separate microphones to manage its noise canceling feature) met my goal of delivering my voice consistently to callers. My son reported that voice quality isn’t as good as the RAZER delivered, but the volume appeared fine. If I want good quality audio input, I use a separate USB microphone that is good - even for podcasts. So, I repeat, the microphone, which may be the weakest feature of the Sony WH-1000XM4 headphones, meets my expectations. While not perfect, it doesn’t knock my rating to 4 stars. I didn’t address comfort in this review, but others report that the headband and over-the-ear pads are comfortable. I tried a $1,000 pair of headphones that I found to be more comfortable, but the price ended my interest. These are satisfactory. The headphones come with a removable cable with 3.5mm jacks at each end. One plugs into the headphones and the other plugs into an audio source. The travel case has an airplane adapter, too, for those airlines that want you to use their jack, not Bluetooth, while flying. When one plugs a jack into the headphones, they automatically turn off. However, one can re-engage active noise canceling by turning the headphones back on while wearing them. Its durability isn't top of the market, but given all of the other features, I am satisfied. The headphones come with a protective case that I intend to use when traveling. And I will handle the headphones with care. I value these headphones as worth what I paid, which was less than full retail price because I have a My Best Buy Plus membership. I saved over $100.00. Finally, do yourself a favor and read Sony's online Help Guide: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/index.html Best wishes!

Oh my goodness, where do I begin? Pros: Definitely is noise cancelling. I finally found one where I can truly drown out the noise. Really good sound/bass Comfortable on the ears I can enjoy doing my choirs with greatness again. Cons: I haven't fully mastered all the amazing features.

Bass 4/5 Noise Canceling 5/5 Comfort 4/5 weight 4/5 Over all sound 5/5 Battery 4/5 @ $400 I expect 24 hrs.+ on play back. Connectivity 4/5 Reason I don't recommend is that the price - performance ratio is not worth the time, unless you plan on wearing these 8+ hrs. a day I would spend less on some beats and get almost the same sound quality. Cost 1/5 - at this price point needs to have some type of GPS location built into app to keep track of these bad boys. These were lost / stolen within the first week of purchase.

The Sony WH-1000XM4 headphones are excellent in every way. The noise-canceling feature is top-tier and noticeably blocks out background noise, making them perfect for travel, work, or studying. Sound quality is rich and well-balanced with deep bass and clear highs. They are very comfortable to wear for long sessions, and the battery life easily lasts all day. Bluetooth connectivity is fast and reliable, and the controls are intuitive. Overall, these headphones feel premium and are absolutely worth it. Highly recommended.