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$454.00

Customer reviews

Rating 4.7 out of 5 stars with 12588 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 12,588 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones really comfortable, noise quality is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YaroH, Thank you for your feedback on the WH-1000XM4 headphones. They are indeed known for their comfort and excellent noise-canceling quality. Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my needs for noise cancellation and utility daily use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NaVi, we're glad you like the noise canceling feature of our product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    the best headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fabulous headphone and beautifully designed with exceptional performance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi George, Thanks for the 5-star rating! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice! The sound, easy to use, communicates with my apple iphone very wll

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcusG, That's awesome! We're really delighted to hear you love everything about your Sony WH-1000XM4 and that you are having an enjoyable listening experience with this great headphones. Glad to know you find it easy to use and you like the outstanding sound quality it delivers. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony xm4 review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones for commuting or just hanging out but I wouldn’t recommend for the gym because they’ll get dirty easily .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiuL,

      We're so glad to hear that your Sony headphones are making both your commutes and downtime enjoyable! Thank you so much for your wonderful 5-star rating—it's fantastic knowing their versatility and reliable performance add comfort and quality to your day, wherever you use them.

      Thank you for choosing Sony—wishing you a vibrant day!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Travel? Hate noise? Get these!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do a lot of traveling get these. The NC is top and the sound quality is great. Not audiophile quality, as your listening through Bluetooth. I haven't heard through a DAC yet. just enjoy tuning out the world on long flights. Mic for the phone is above average.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sugar, we're glad you the noise canceling feature and sound quality of our industry-leading noise canceling headphones. ! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really nice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound VERY nice. As usual with noise-cancelling headphones, the soundstage isn't very wide, but the tones all come through nice, even, and clear. I would say the noise cancelling sounds like having normal in-ear gummy earbuds, or putting your fingers in your ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Myxo, thank you for the awesome review! We're glad you like the sound quality of your new headphones. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to fine tune your music using the built-in equalizer.

      And to ensure you're getting the optimal noise canceling experience, please try to follow the guidelines and troubleshooting steps below:

      Make sure that the noise canceling function is turned on.

      Adjust the headset into a comfortable position.
      Check that the Adaptive Sound Control is turned off.
      Check the setting of the Adaptive Sound Control on the “Sony | Headphones Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient.

      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Very nice headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC works very well compared to what else is on the market. Its not silent but certainly helps cut out excess noise. The base is tight but lacks power compared to the Sony extra base model. I can hear the depth of base but not feel it. Excellent call quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy,
      Great! Thank you very much for your honest feedback. This will help us improve our future products. We are very happy to hear that you are pleased with the ANC capability of our Sony WH1000XM4 as well as the call quality of it. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best head phones out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them and they are the best i cant go back to airpods just because the difference in sound quality is crazy truly if you are looking for headphones that will get you in your zone GET THEMMMMM

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nezar, Awesome! We're very happy to hear you're enjoying the excellent sound quality of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters kept stealing mine even they have Beats. I bought them each their own and they are in love with the quality, sound, and noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FluffyMadre,
      What a perfect gift! We are very happy that your daughters are enjoying the sound quality and noise canceling capability of their new WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If they haven't already, please tell them to check our Sony Headphones Connect app which will let them fine-tune their music to their liking! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas gift for my daughters

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters kept stealing mine even they have Beats. I bought them each their own and they are in love with the quality, sound, and noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FluffyMadre,

      That's awesome! We're glad to hear that they love the sound quality and noise canceling of the Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after doing some research I found these for consideration and after several weeks of listening to them they are a great fit and buy for my budget

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlexanderC,
      Good decision and we're glad that you found the right headphone for you. We're happy to hear that you like the quality and performance of our WH1000XM4. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I upgraded from the 3s and even though feature wise the changes aren’t drastic, it was enough to prompt me to buy these on sale. What really has me over the moon is that the ear cups are slightly larger than my older ones making them much comfier to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ddeyanira, Awesome! Great upgrade! Glad to hear that you are happy with the comfort feel of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating! Regards, Carl Sony_US

  • Rated 5 out of 5 stars

    Tried and tested! Five Stars!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my husband a few years ago. He uses them at the gym, travel, and while doing some household chores. After extensive use, they broke. He was so happy and impressed by the quality of these headphones that he repurchased the same product again on his own! He can't be without them and didn't even want to bother testing out another brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelS,

      Thanks for sharing your review and experience with the WH1000XM4. We're glad these headphones are perfect for your husband's lifestyle. It's unfortunate that the unit broke. We hope that he'll have a better experience with the replacement unit. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancellation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is so good and the headphones are really pretty.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Nellie! We're glad you are impressed with the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve loved Sony headphones throughout the years as early as the 1990’s (Walkman). The previous wonky headphones were great but this new model is just plain amazing. The noice canceling is second to none. I definitely highly recommend this headphones to all!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SFOguy, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for the recommendation! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Choose these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic. I also have the xm3 so these are very similar. However, better range and they link to more than one source. Noise cancelation is great. If you are a fan of bose, go for those, if you are undecided between the two, these are amazing and have some neat touch response features!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Technogeek, We are happy you like your new Sony wireless headphones. The WH-1000XM4 headphones are a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We value your input and appreciate your feedback. Your continued support means so much to us. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love all the way up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best earphones I have. I like how the music sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice, IsaiasR! We are delighted to hear that you consider the WH-1000XM4 to be the best-sounding headphones you've ever owned and that you are relishing the exceptional sound quality they provide. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent over-the-ear choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews are accurate, this is simply one of thr best headphones you can buy. Noice cancellation is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WMSRees, awesome! We're glad you like our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No more crying babies.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put these headphones up to the real test and I used these headphones on the airplanes to drown out all the crying babies and snoring adults and they did an incredible job. I

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonSnow,
      Awesome! We're glad to hear we were able to meet your expectations with the amazing sound and noise canceling features of your new headphones. This is definitely a great use on flights and travelling. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris Sony_US