Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Perfect for Plane Rides
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend, I got these on sale and I have had no issues with it. The noise cancellation was perfect for my plane ride and I could hear my show without no disturbances.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, JessicaM! We're glad that you are happy with your new Sony WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Amazed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lately I've been wanting to upgrade my headphones. I got this on sale and let me tell you it is worth the money. Once you put on the headphones, you can't listen to anything outside of the headphones. The sound on the headphones is simply amazing. I am impressed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joey, You've made an excellent choice! Thank you for upgrading to your new Sony WH-1000XM4. We are really delighted to hear you're satisfied with the incredible sound quality and noise cancellation of your WH-1000XM4 Wireless Noise Cancelling Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for leaving us such a wonderful review of your WH-1000XM4! -Jess
Solid Connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Bluetooth 5.0 Headphones for music lovers. Bluetooth 5.0 gives you highest resolution sound quality and longest range with solid connection streaming. You won't be able to tell the difference from hard wired connection. Sony made this perfect for Bass lovers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BB8R2D2,
Great! We're glad that you are enjoying the bass quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
The best over ear headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best pair of headphones I've ever used. Sound is fantastic. The noise canceling is unbelievable. Got people yelling around you? Boom no problem put these bad boys on and you can't hear anything but your music or podcast. Do yourself a favor and buy these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SMALBA,
You definitely made the right choice! Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Absolutely love these!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for when we travel - I absolutely love these!! The sound is clear and crisp, the noise cancelling works so well. I would recommend these to anyone looking for a quality set of noise cancelling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessWilson, Thank you for purchasing the Sony WH1000XM4! We're glad you're enjoying the clear and crisp sound and excellent noise cancelling feature of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Best headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive heard these were good headphones and now i see why people like them so much. They are comfortable and the quality of the audio is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, We are thrilled to know that our WH1000XM4 are the best headphones for you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Amazing!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All i can say is beats who , these are by far the beat headphones i heard and had in a long time. Very clear tone , depth and bass. Its crazy how clear and enjoyable a goos set of headphones can make you enjoy music the way you thought you couldnt. Love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oscar, we're glad you like our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Good batter and I love the adaptive sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chozn2, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Sony Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Primarily bought it for school but used it for other day to day use. Noise canceling works great during airplanes rides, however it doesn’t block higher frequencies like babies crying
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dexter,
Thanks for sharing your 5-star review and experience with the WH1000XM4. Your feedback about the noise canceling function is greatly appreciated. For optimum performance, make sure to install the latest software version of the headphones (via the Sony Headphones Connect app). The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. You may also find this link helpful:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Good bang for buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the perfect workout addition. The noice cancelling feature helps to drown out noise perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Felixthecat547, perfect! You've certainly made a great choice! We're truly happy to hear about your satisfaction with the amazing noise canceling feature and superb performance of your WH1000XM4. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice! The sound, easy to use, communicates with my apple iphone very wll
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcusG, That's awesome! We're really delighted to hear you love everything about your Sony WH-1000XM4 and that you are having an enjoyable listening experience with this great headphones. Glad to know you find it easy to use and you like the outstanding sound quality it delivers. Thank you for your purchase and for the 5-star rating! -Jess
5 stars
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 weeks of daily use, very light and comfortable, easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chrish, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These weren't my first headphones, so I know when I say these are better than the others I'm telling the truth. They are worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kason,
Nice! Thanks for the feedback and we are thrilled that you are pleased with the performance and quality of our WH1000XM4. Thank you for choosing Sony! - Marco
Better than in-ear model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better sound than expected. Noise cancellation is pretty good, not as good as Bose. I’ve been using these primarily for tele conferences and have not been disappointed. Their Bluetooth connection range is also a plus, I’d say 40 feet or so.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mikemill82, Great! We are so glad to hear that you are happy with the WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
High grade
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my son, he like them. They are Comfortable and good sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marry, Thank you for purchasing the Sony WH-1000XM4! We're very happy to hear your son likes the comfortable fit and amazing sound quality of his new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Sound is excellent.would purchase again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sdriddle, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
Wow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I would’ve purchased sooner. Noise cancelation is great and helps me focus without distractions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jackie,
Thank you for the 5-star rating! We're glad to hear that you like the noise canceling of the headphones. Thank you for choosing Sony!
-David
My favorite headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried different headphones but these are just something else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosM,
You made the right choice with the Sony WH1000XM4! We're glad that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
The Sony head phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend for everyone who wants silence for work or study. This is very good product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiuvaneB, we're glad you like our product. Thanks for choosing Sony. ~Earl
Sony XM-4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones out there. Even better then the Sony-XM5..Only wireless/Bluetooth considered professional studio quality. Sony electronics makes bose look and sound like bose is made out of kids Lego blocks....Hands down
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff, You've made a great choice! We're pleased to hear you appreciate the excellent sound quality of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam