Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound!!! Best purchase!!! Very comfortable to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great, Awesome! We're glad that you are enjoying the sound quality and that you find these headphones comfortable to use. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph
Best Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally love these headphones they work very well and they’re comfortable to wear unlike other headphones! I seriously recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello kari, We are thrilled to hear that your Sony WH1000XM4 are the best headphones for you and that they work very well with you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Sound vs Distance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In comparison to my B&W PX7 these are close in comfort and ease of use. The radio is stronger and goes about 10 feet further in a straight line and 3 to 5 feet side to side. The sound is not as deep and pronounced as the B&W's but for general use its good. So trade off sound or distance. B&W's material feels finer (Carbon) and controls a little easier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sirtundra,
We're glad that you like the Bluetooth range of the headphones. Your feedback about the controls, design, and sound quality is greatly appreciated.
Regarding the sound quality, you can use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. You may refer to this link for more information:
https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548870.html
We hope this helps. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Fantastic Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for an international trip, and they are amazing. While there is some noise leak, it's not the worst. I highly recommend them for planes and trains. The bass is great and easy to pair with your phone or laptop.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edward. We're thrilled to hear you like your Sony headphones!. It's great to hear that you had a positive experience with the headphones on your international trip as well. Thanks for choosing Sony!. -Milton
Noise Cancelling
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautifully crafted head phones i absolutely love these. they work great on airplanes and tattoo appointment's
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BaileyC, Thanks for sharing your experience. We are thrilled to hear that you absolutely love your new Sony WH1000XM4 wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
Best Headphones !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to get these headphones compared to the airpod maxes and they did not disappoint! They’re cheaper and the sound quality is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaliyahL, Thanks for the 5-star rating! We're glad that you are happy with your XM4 Wireless earphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Just as good as the Bose
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hubby loves them for airplane travel. Great sound and quality .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyLittleRudolph,
Great! We're glad that your hubby is enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Unbeatable Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise cancelling headphones available. Quality build, superior sound and a great price of $278. Also, connect to 2 devices at the same time and seamlessly switch between the two.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MLCTULSA, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Like it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product with good sound quality and optimal noise cancellation. It can get lose with time though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diwa, Awesome! We are so glad to hear that you are enjoying the sound quality and amazing noise canceling of your new WH-1000XM4 headphones! Thank you so much for choosing Sony! -Carl
Sony noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned a pair of the precious model and they are still doing great i bought my girlfriend a pair she loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Done,
Wow! It's nice to hear that you and your girlfriend loves the quality and performance of our WH1000XM4. Thank you for choosing Sony! - Marco
Great headphones for couples, buy two pair!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear sound and noise-cancelling is excellent. I highly recommend those headphones. My wife actually bought a second pair for herself, now she can practice piano using her pair and I don't have to hear her singing while wearing my pair!
I would recommend this to a friendGood headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is definitely an excellent headphone with superior quality with the price range. While still have room to improve: - can be lighter, - it has some features could trigger by mistakes, such as speak to chat.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HaoZ, Awesome! Glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Sound perfection
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are comfortable, clear sounding and loud. The noise canceling is exceptional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasB, Awesome! We're thrilled to hear you like the comfortable fit, clear and powerful sound, and exceptional noise canceling feature of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
The best Wireless Noise-Cancelling Headphones Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these with the other product I purchased from Best Buy (the SanDisk MP3 player which I have loaded up with a lot of music). I can't wait to try them on a vacation or a plane. I'm sure they will perform great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kevee,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best over the ear headphones I've owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best over the ear headphones I've owned. Noise cancelling is great and pairing was easy with the required phone app. Only wish I would have waited another month as the XM5's are coming out soon
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bjahns, We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony does it again! Another pair of headphones that are amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VictorM,
Thank you for choosing Sony!
It brings us great joy to hear that the WH1000XM4 headphones have impressed you once again. Your continued trust in Sony’s quality inspires us to keep delivering exceptional products. Thank you for sharing your enthusiasm!
Best regards,
-Fred
Audio for the ears of a sound tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the ear wireless headphones don't get any better than these and believe me I have tried many and theses have the best sound and features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HBSmooth, Awesome! We are glad to hear that you are enjoying your new headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple gesture controls, great sound clarity,intuitive ANC function. Honestly IDK what else to ask for. Sounds amazing when used via BT and it sounds even better wired there is also a nice equalizer app you can from the google play store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess, Awesome! You definitely made the right choice! We're glad you're enjoying all the improvements we made on these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. It's also nice that we have the same name. Thanks for choosing Sony! -Jess
Best value in wireless headphone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared these to Bose, JBL, Sennheisser, and several other brands. The Sony's had the best noise cancelling and were more comfortable to wear. I used them on multiple flight across country and highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVGuy, That's perfect! We really love to hear you like the impressive noise cancelling feature and overall comfort of our industry-leading, Noise Canceling headphones WH-1000XM4! It's good to know you're happy and satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase and for giving the product a perfect rating! -Jess
Sony XM4 > Bose 700 > Apple AirPod Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried / tested all 3. These. Are. Superior. I fully realize that sound quality (and even ANC) can be subjective / matter of personal taste. However, I find it difficult to believe that anyone would rank these differently.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi timster33, Excellent! We're glad that you like the sound quality and noise canceling feature. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin