Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Noise cancelling at its best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While you can always rely on great sound from Sony, these headphones are also loaded with great features like a simple removing the headphone pause the song/video. Very satisfied with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! Thank you so much for the 5-star rating! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, ears up, the best headset I’ve ever owned. The only issue is with updates, as they seem to wipe your previous settings each time. It’s annoying, and inconvenient, but easy to fix with their mobile app,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonesy, thank you for the fantastic review! We are honored to hear that the Sony - WH1000XM4 has been the best headset you've owned, that's such an awesome compliment to us. We do apologize for the inconvenience caused by the settings resetting during updates. Your feedback is valuable, and we'll be sure to pass it along to our team. We're happy the mobile app helps make it easier to reconfigure things quickly. Thanks for your support and for choosing Sony! Regards, -Dominick
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds for listening music and playing movies on phone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RuzellF, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl
Great headphone!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to connect to your phone and the app is easy to use. The noise canceling feature is amazing and the sound quality is great. Worth the price. I also love it comes with cords if you want to use a headphone jack on computer.
I would recommend this to a friendBest Headphones Ive Owned!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them for studying, gaming and while walking my dog! Switched from the apple airpods and i dont regret it!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your concise and enthusiastic review, Sebvstien!
We are thrilled to hear that you are loving your WH-1000XM4 headphones and that they are seamlessly fitting into various parts of your daily life—from studying and gaming to walking your dog!
It's especially rewarding to know that the switch from your previous earbuds has been a great decision for you. We engineered the XM4s to deliver industry-leading Noise Cancellation and premium sound quality, ensuring they can handle every scenario you throw at them.
Thank you again for choosing Sony to be your audio companion!
Best regards, Gus, Sony Social Media Team
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has some audio leakage but nothing awful. App you download provides instructions to the shortcuts and has great customization. Very comfortable and lightweight
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, Kenleigh!
We are so happy to know your satisfaction with the customizable settings through the Sony headphones Connect app, very comfortable & lightweight design, and superb performance of these headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Sony xm4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this headset and never regretted. Noise cancellation is perfect and has touch accessibilities on the right side of the headphones.Pretty good for a good price. Sony did not fail on this
I would recommend this to a friendBrand response from SonyListens
Posted .Hello XboxSeriesS,
Wow! Thank you for the wonderful feedback and we are thrilled to hear that you are pleased with the noise canceling capability and touch sensor feature of our WH1000XM4. Surely, no regret! Thank you for choosing Sony! - Marco
Sony XM4 review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely riveting sound quality. I use them almost everyday during my walks to class.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicholasB, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Sony XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible and durable headphones. They are incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Egor!
We are absolutely thrilled to hear that you find your WH-1000XM4 headphones incredible! We take great pride in engineering our headphones to be as durable as they are high-performing, so it’s wonderful to know they are standing up to your expectations.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Good Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones. Great surround sound and noise cancellation. Lots of onboard features and shortcuts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NoahS,
That's nice to hear that you appreciate all the great things with our Sony WH1000XM4 like the sound quality, noise cancelcing capability and other awesome features. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Strong ANC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel frequently in flight and this headphones have done amazing job making my travel more comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mike,
Great! We're glad that you found the perfect travel companion headphone. It's nice to know that your are pleased with the quality of our WH1000XM4 especially the comfortable design of the headphone. Enjoy and thank you for choosing Sony! - Marco
Quality is very good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift for my Son to replace his broken (3x)Beats studio. My son told me that this Sony is better than beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ArlandR,
Thank you for choosing Sony!
It’s rewarding to hear that the WH1000XM4 headphones have made a great replacement gift for your son. We’re glad to know he considers them an improvement over his previous brand. Thank you for sharing your positive feedback.
Best regards,
-Fred
Sony Noise Canceling Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Bought for my wife to watch TV late at night and her phone. Really reduce outside noises.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RKHalloran,
Great! We're glad that your wife is enjoying her late night TV marathon without worrying the outside noise. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony! Enjoy! - Marco
Good stuff
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones i would definetly recommend. Audio qaulity is good I like the noise canceling, can drown my girlfriend out when needed...naaaa but seriously good heaphones get them especially if they on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
Thank you for your positive feedback and recommendations. We're glad the headphones suits your need and expectations. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
My go to headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is great. The option for this feature to turn on and off is amazing. Worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ValerieR,
Nice! Thanks for the amazing feedback and we are very happy that you are pleased with the noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy! - Marco
Sony Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new headphones. I use them when I work out at the club. It was easy to pair up with my phone. Great sound!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Meanguy2020,
That's awesome! Thank you for spending time writing this review. We're glad that you love your new Sony WH1000XM4 and how you appreciate the audio quality and how wasy to pair it with your phone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
absolutely perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love these, they're perfect for studying + the gym. noise cancelling so good, i've been scared by my father multiple times already.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SydneyS,
Thank you for the purchase! We're glad to hear that you love the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.Thank you for choosing Sony!
-David
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and I’m amazed at how well the sound quality is
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MariaG,
Thank you for choosing Sony!
We're honored to hear that the sound quality of the WH1000XM4 headphones has impressed you. Your appreciation motivates us to maintain the high standards that make your listening experience exceptional. Thank you for sharing your feedback with us!
Best regards,
-Fred
Great pair of headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my wife for a b-day present and she loves them. She wouldn’t use headphones very often but she uses these almost everyday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoreCards, Awesome gift! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Amazing Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones with good noise cancellation. I wear these almost everyday and when going to the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KRobinson, nice! Glad to hear that you are enjoying our product! Thanks for choosing Sony. ~Earl