Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Insane audio quality
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly wanted the bose trued em both out and this was far better, and the fact they were on sale for far cheaper sweetened the deal! 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KRose, You've made an excellent choice! We're delighted to hear you're enjoying the superb sound quality of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Superb!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are many lengthy reviews here going great detail about how great these headphones are. And they quite right! Initially balked at spending the money, but my fears were calmed. I am quite impressed and really enjoy using these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeFromNJ,
We're glad that you are happy with your investment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Worth it. Buy it !
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good and worth the price . Sound and everything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NanaA,
Awesome! We're happy to hear you are enjoying the superb sound quality of your WH1000XM4 headphones. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
The best headphones?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievably high quality headphones. 10/10 sound quality, 10/10 build, 10/10 sound isolation. I wear these at the gym and never hear a soul. I cant recommend these enough. You wont be disappointed spending your stimulus on these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KingJet,
We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony.
-Ralph
- Pros mentioned:Sound quality
Absolutely Floored
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones. Got them for getting work done with a loud neighbor. Can make phone calls in total silence with complete call clarity thanks to the built in microphones. Also great for music and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnLong, Awesome! We're thrilled to hear that you like the sound and noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Amazing but made me feel sick
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculously comfy. The noise-canceling is out of this world. I'd never tried ANC and these things are bonkers. The ANC actually was actually nauseating for me though, just a heads up for anyone else new to ANC out there
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jackie, Wow! We're very pleased to hear you're enjoying the comfortable fit, and industry-leading noise cancelation of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Amazing value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. I bought these a few years ago, and my dad just recently tried them out from me and bought his own pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wesabee, amazing! We're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
The hype is somewhat right.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great. It is. Im not a radiohead to speak on highs and lows. All I know is when I put on my cans, I want it to sound clear and thump where it suppose to thump. Saying that, I feel these squeeze just a bit too much for me on the head. Also, singing along to the song would sometimes cause the music to stop. I ended up taking them back and getting the Bose 700s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LDaniel, it's unfortunate you had to return these headphones despite its great sound quality. We do appreciate your feedback about it's fit. The Speak-to-Chat function can be disabled by holding your 2 fingers to the touch sensor control panel until you hear the voice guidance say, “Speak-to-chat deactivated”. Thanks for your review and we hope you consider Sony in your future purchase. ~Ralph
- Pros mentioned:Comfort
Great pair of headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my wife for a b-day present and she loves them. She wouldn’t use headphones very often but she uses these almost everyday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoreCards, Awesome gift! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great great great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! I used them all the time at the gym and they help me tune out all distractions. Love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, JobethM!
We are truly delighted to know that you love your WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Sony WH-1000XM4 Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones you can buy at the moment. The noise cancellation, sound quality, and build make it such an easy pick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosB, Thank you for the positive review! We're so glad you like the excellent noise cancellation, great sound quality, and overall built of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam
- Pros mentioned:Sound quality
You can become an Introvert
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and build quality is great. Great for working from home. However, entertainment use is tricky. It’s scary how much of an introvert you can become with these on. The app needs some revamping to make it easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barzini,
We're glad that you like the sound and build quality of the headphones. Your feedback about the app and noise canceling function is greatly appreciated.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Decent purchase..still figuring it out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the headphones. It sounds great and the nose cancellation is better than any other headphones in this price range. The only thing I'm struggling with is that sometimes it keeps pausing and randomly connects and disconnects automatically which is a little annoying. I'm not sure if anyone else has faced this of if just this piece is faulty.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ABUser, You've made the right choice! We're very happy to hear you appreciate the great sound quality and noise cancelation. We regret to hear you're having connectivity issues with the unit. To ensure you get the best Bluetooth connection and to prevent the headphones from losing connection, please set the headphones Bluetooth Connection Mode to “Priority on stable connection” using the Sony Headphones Connect App.
Also, make sure that the firmware version of the headphones is up to date.
Should you need any assistance in the future, we can offer assistance by visiting our Sony Support website through this link https://us.esupport.sony.com/support/s/service?language=en_US and you can chat with one of our agents who would be glad to help.
Thank you for sharing your feedback.
Sincerely.
Sam
- Pros mentioned:Sound quality
Great Wireless Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. I have used them on 2 flights and think they are terrific. They have great sound and the noise canceling feature is great. I did plug them in to watch a movie on the plane and that was great too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Refrigerator,
We appreciate the 5-star rating and we are glad you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Love
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are simply the best. I adore them. A superb listening experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErinF,
Perfect! We're glad that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Unmatched noise cancellation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancellation I have ever heard(or not heard) in a headphone. Audio quality is outstanding as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff,
That's awesome! We are thrilled to hear your satisfaction with the noise canceling capability and audio quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Enjoy! - Marco
- Pros mentioned:Sound quality
Better Than The Bose 700
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lives up to the hype. Highly recommended for music buffs. I tested them against the Bose 700 and felt the Sony was better This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, Thank you for the 5-star rating! Glad to hear that the WH-1000XM4 met your expectations! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
Sony xm4 great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent, I would put them up against any other headphone in its class. The Bose 700 and the Sony are neck and neck, so rest assured you are in the same ball park. using the app to control functions is very easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xisor1,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound almost same like WH1000XM5. I would recommend buying XM4 rather spending on XM5 release not much difference in features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pari, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Beautiful matte midnight blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. They're comfortable and cute. I love the midnight blue color and the case that comes with them is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesL, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl