Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Worth every penny! Best headphones of 2020!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research on these headphones a boy were they on point! These headphones have great build quality, noise cancelation, and awesome sound quality. I am glad that I splurged on these Sony WH-1000XM4 headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hurtem,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound qualityCons mentioned:Volume
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough, louder than in ear headphones but amazing quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestworstheadset,
Thank you for the feedback on your experience with your WH-1000XM4. We're glad you like the overall quality of the unit. To ensure optimal listening experience, please follow these steps:
Turn up the volume of the headset and the connected device.
Connect the Bluetooth device to the headset once again.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Love my Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super, I’ve forgotten how much I love listening to my music with real headphones compared to AirPods! The bass response alone is incredible after a few years with those earbuds…. And the sale price is amazing too so go ahead and enjoy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Taxman56, awesome! We're glad you are enjoying your new headphones! Thanks for choosing Sony! Happy Holidays! ~Earl
- Pros mentioned:Sound quality
Sony XM4 headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones but the newer xm5 is available for just a smaller premium
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinM,
Thanks for sharing your review and experience with the WH1000XM4. You can't go wrong with these headphones! Rest assured that these also offer premium quality just like any other Sony Headphones. Thank you for choosing Sony!
-Ralph
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellence is another word for Sony products headphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EduI,
Thank you for choosing Sony!
We’re honored to hear that you view the WH1000XM4 headphones as a true example of Sony’s excellence. Your recognition of their quality inspires us to keep delivering products that stand out. Thank you for sharing your appreciation!
Best regards,
-Fred
- Pros mentioned:Sound quality
ANC is best in class
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pair of headphones is absolutely amazing when it comes to the active noise canceling features provided in the software. Default EQ options cover a broad spectrum and customizable ANC gives a top tier listening experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hiro,
Great! We're glad that you're enjoying the amazing features of the headphones like its noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
King of ANC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, coming from the WF-1000xm3 wireless headphones these are king of ANC. My only complaint with these headphones is that if you lay down and still for too long they automatically turn themselves off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrGeeeee,
Thanks for giving the product a perfect rating! Good to know you're enjoying the sound quality and noise canceling of your new WH-1000XM4 Wireless industry-leading, noise-canceling Wireless headphones! The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you.
We do apologize for the inconvenience. By using the “Sony | Headphones Connect” app, you can change the settings of the wearing detection automatic music playback pause and resume function and the wearing detection automatic power off function (the battery saving function).
Thanks for sharing your feedback and for trusting Sony!
-Jess
- Pros mentioned:Sound quality
Enjoying the features and quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying this headset. I had a 2 year old Bose headset and a internal wire broke and Bose would not fix but was willing to give me a small credit towards a new one. I decided to try this headset. While new, I am very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greg, you definitely made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
- Cons mentioned:Price
Best headphones I’ve ever had !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a little while to get used to the feel on my ears. Other that that these headphones are great! Using it to speak on the phone isn’t all that great but slightly better than the XM4model. Lastly they are a bit pricey...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradP, your investment will definitely be worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Expensive but well worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really unsure about spending the money for this but I had done a lot of research. I can say I love them though, well worth the money and help me out a ton when studying so that I don't have to worry about being disturbed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashley, you definitely made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i’ve been using these for a couple months now and they are the better of the overeat headphones i’ve used before
I would recommend this to a friendBrand response from SonyListens
Posted .Hi zhexeed, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Would Recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, noise canceling never fails. The blue color is appealing to the eyes. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Calvin, Awesome! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony rocks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sony headphones are comfortable, have great sound and have excellence build quality, definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MusicLover911,
Amazing! We're thrilled that you like the comfort, sound quality, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Battery last long. Over all o am satisfied with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, BrendaC! That's very generous of you! We're truly pleased to hear you love your new Sony WH-1000XM4 and this headphone delivers exceptional sound quality and long-lasting battery life. It's good to know that you are very satisfied with your purchase. Thank you so much for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
The best headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know a lot of people choose Bose, but Sony in my mind is really at the top when it comes to over the ear ANC powered Headphones. These headphones are the best I've used period. Buy them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Atown, Awesome! Glad to hear that you are happy with your your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Musical Escape
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling works amazingly. I could not hear my wife yelling at me to find a job when I wear these. Terrific product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, thank you so much for the 5 Star review! We are really thrilled to hear you are happy and satisfied with the outstanding noise canceling function of our WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the real deal for noise cancellation. Impeccable quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BibekB, we're glad you like the noise canceling feature of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Crisp and great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones hands down I was a big Beats guy but these are just so crisp! Never switching back
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nava,
Thank you for switching to our Sony WH1000XM4. You definitely made the right move and we appreciate you. You will surely enjoy this one! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great Headphone!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving it! It entertains me and I really like the sound cancelling when I don't want to be distracted especially when I do my homework!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi marga, You've made an excellent choice! We're glad you like the great noise cancellation of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best Headphones out there!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it everyday since I bought it. Best feature for me aside from the noise-cancelling and obviously the sound quality is that you can connect 2 devices at once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jrasantiago, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay