Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Bestbuy the best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work perfectly and sound great i I love. I love buying my electronics form bestbuy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Staci,
Wow! Thank you for your review and for the 5-star rating! We're glad that you love the sound quality of your new Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
The only headphones you will ever need
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say? Could it be that Sony secretly abducted us in our sleep and brainwashed us into saying the things we want in our headphones? Lol probably Not, but I know something close to that most definitely happened!!!! Thank you Sony for creating the pair of headphones that I WANT to carry around for every occasion!!! Idk what kind of alien tech you got but hey kudos!!! From yours truly Bryan Olivares
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryan90, we're always committed to providing our consumers with top-quality products. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Amazing ANC - Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, with every gen Sony out do themselves, hands down the best active noise cancellation on any headphone, sounds really good too. Good quality, folds nicely and the case is great for traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi poutingmonkey, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for listening, using it at the great! For hiking it’s nice long battery life !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelM, we are happy to hear that you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. The noise-cancelling is especially impressive. The touchpad-like functionality for volume, back/forward and start/stop requires some getting used to but works very well once mastered.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MCHTally,
You made the right choice with these Sony Headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
Worth Every Penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At the time of composing this review I can honestly say, and without any hesitation, the Sony WH-1000XM4 headphones are the finest noise-cancelling headphones money can buy. There are none better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SirReginaldSpud,
Awesome! We're glad that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony Noise CXL headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. After trying other headphones this is by far the best for sound, noise cancellation and durability. It’s perfect for air travel. Took it in a few flights recently. Excellent!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WerokkuU2,
Awesome! We're glad that you found the perfect headphones for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Drown out sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My friend loves them he is a drum player for the bob marley band and is very happy with this product he wears them all the time around the house to drown out any sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thefocus,
Awesome! We're glad that your friend enjoys the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Very nice headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones. The Black Friday price was just right. I have the WH-10000XM3 but I was ready to move on. They feel great. Syncing to two devices is a big plus for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rascal, Great purchase! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Best operating noise cancelation program !!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my go to when working at home. Between dogs and parents it is a life saver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doodle, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl
Price and quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good for the price but i wanted to see how the newer model were which im very impressed with xm5. Very clean and good for nosie cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Austin, We are glad that you like the quality and price of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Buy these immediately.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color was amazing. Sound quality great. Price was on it ($279.99). Loved these so much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skippy, Awesome! We're so happy to hear this WH-1000XM4 suits your needs and you like the excellent audio and its features. At Sony we strive to put forward the best possible products for our customers. Thank you for your purchase and for the 5-star rating! Have a great day! -Jess
Sony Wireless Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic sound quality and noise cancelling. Bluetooth connectivity is super convenient for zoom meetings. Built in mic provides great sound quality as well. as well as music listening.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveZ, We're glad that you like the noise canceling, sound quality, and ease of Bluetooth pairing. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my son for Christmas and he loves them! I like them too because the are easy for him to pause and listen to me also. I am impressed with the case also. He says they do keep the noise out!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mo67,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
Happy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Cancles out the sounds of the tv when my family is watching tv and im not
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Julie,
Great! Now you can focus on what you are listening or what you are doing thanks to the awesome noise canceling feature of our WH1000XM4. Thank you for choosing Sony! - Marco
Blown Away!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic headphones, I love the automatic pause when you take them off, and the noise cancellation is unparalleled (seriously, don’t keep it on full NC if you need to hear anything at all!)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi crryan12, Awesome! We're thrilled to hear you love the auto detection feature, excellent noise cancelation, and overall features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Best headphones on the market
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best of the best. Used these on a 5 hour flight and the noise canceling was a life saver. Sounds quality is great and they have great construction
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonah,
Awesome! We're thrilled that you are enjoying the noise canceling function, sound quality, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Noise cancelling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise-cancelling headphones I ever had. When my parent are watching a movie and put on the loudspeaker I can hear the noise right next to my room. But these headphones cancel all of the noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vinney, thank you for the 5-star rating! We're glad to hear you're enjoying the excellent noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Awesome pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive noise cancellation. Light weight as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stormtrooper,
We're glad that you like the weight and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for the recommendation and for choosing Sony!
-Ralph
Buy these:)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it! If you’re still debating, here’s your sign to buy them:)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RineJ,
You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph