Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Best all around Headphones: WFH, Travel & Commute
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's not to like? A bit on the pricey side, but as soon as you use them you won't regret it. Just remember to buy the Replacement Warranty.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LookNoFurther, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Functions as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling feture is satisfactory for every day use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusR,
That's great! We're happy to hear that you like the industry leading noise canceling of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
Perfect for traveling and office
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones. Compact, easy to store in a backpack, amazing noise canceling, great for the office.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuillermoM,
That's great! We're glad to hear that you like the noise canceling of the headphones for your office and traveling experience. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality for the money. Would recommend to other people vs spending more money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrancesW, Perfect! We're so happy to hear that you believe your new Sony WH1000XM4 is worth its price. Your recommendation means a lot to us and thank you for choosing Sony! -Sam
Great headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality! Great sound! Easy to connect. Glad I purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess, Awesome! We are glad to hear that you are happy with the sound quality of your newly purchased WH1000XM4! Thank you for choosing Sony! -Carl
Great bass. Okay NC.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.noise canceling okay but definitely can’t cancel out the regular voice or songs - it just suppresses it a little bit. Don’t expect magical pin drop silence. Great bass and music. It does get a bit uncomfortable after a few minutes of usage. If you have previously owned any headphones, it should definitely not be an issue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Seik,
We appreciate your review of the headphones. Good to know that you like the sound quality of the headphones.
Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Check that the Adaptive Sound Control is turned off. Check the setting of the Adaptive Sound Control on the “Sony | Headphones Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient.
You may be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue. Try lowering the volume or take a break from wearing them for a while. The longer you wear headphones, the more your ears may hurt. You may need to limit your headphone usage.
Sony takes feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony!
~Ralph
Makes my job so much easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the noise-cancelling on these. I work in a very loud office and am able to put these on to block out the distractions and focus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiCa,
Amazing! We're thrilled that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Noise-Cancelling Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a nee pair of noise-cancelling headphones and came across these in the store. Tested them in the store and was not disappointed when I got them home. Work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeepGuy530, You've made an excellent choice! We're very happy to hear you're satisfied with the industry-leading noise cancelaiton feature of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Aweseome and worth every penny
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG talk about noise-canceling! These headphones are great for working around the house, gym, and my office for conference calls. I have not found any cons to these yet because they are all pro.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi damondu, We are thrilled to know that you are using your wireless headphones with your everyday activities. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. -Vincent
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well, feel pretty comfortable, would recommend over the xm5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rainwater,
Great! We're glad that you like the comfort and overall performance of the headphones. Thank you for choosing Sony!
-Ralph
good headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and noise-cancelling effect. The best headphone that I have ever used
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LeoY,
That's great! We're delighted to hear that you are very much pleased with the sound quality and noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Block out the world
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Can’t watch tv without headphones late at night , and these make experience so much better. You’ll be lucky to hear thunder or transformers blowing up in the yard outside.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dustin, That's really cool! Thank you for sharing your thoughts and experience so far using your new Sony WH-1000XM4. We're glad your investment is worth it. We're also happy to hear you like the incredible noise canceling feature and you're having an enjoyable listening experience with these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase and for giving the product a perfect rating! -Jess
Review
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are nice, they block the noise from outside. The sounds from music still leak through the headphones but if you use them on a medium volume level then you should be good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MercedesC, Thanks for the feedback! We're glad that you are impressed with the noise canceling feature of the headphones. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Make sure to keep your device up to date to avoid any performance issues. Thanks for choosing Sony! -Craig
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second of this series of noise cancelling over-the-ear headphones. Great sound quality. excellent finish. very easy tactile controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tango,
Great! We're glad that you like the noise canceling function, sound quality, design, and controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
GREAT HEADPHONES!!+
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great, I love the function that isolates all the noise outside.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JennyC,
That's Wonderful! We're excited to hear you're loving your headphones. We engineered the WH-1000XM4 with our industry-leading noise cancellation to provide that exact feeling of peace and quiet.
Enjoy your fully immersive, distraction-free listening experience! Thank you for choosing Sony.
Regards,
Dominick
Sony M-4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To me these is the best of the best really good on everything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarP, we're happy to know that you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
Best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is prolly the best daily use headphones I have purchased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnimR,
You made the right choice! We're glad that these headphones are perfect for your lifestyle. Thank you for choosing Sony!
-Ralph
Great sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great. The noise canceling feature is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JjesusA, Thank you for the 5-star rating! We're glad to hear that you like your new Sony headphones. Thank you for supporting Sony! -Carl
It’s petty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has this great thing about it which is the soundproof And it also has this cool feature about which is when someone is talking to you you can put your on the headphones while someone is talking to you!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aloulou2000, we're glad that you're enjoying the noise canceling and Speak-to-Chat functions of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Sounds great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend these for travel. Noise cancelling is truly a game changer and I really like the bronze accents on the black. USBC is also a plus! Amazing sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi spiffy23, Great! We're very happy to hear you appreciate the amazing noise canceling feature and sound quality of your new WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam