Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Worth the purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, you get your money's worth. You can hear the difference of the quality of sound in the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmmanuelAndayaINCRadio,
That's awesome to hear! We're glad that you're enjoying the sound quality and price point of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gym headphones. They block out every single noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamieH,
Thank you for the 5-star rating! We're happy to hear that you like the noise canceling of the headphones. Thank you for choosing Sony!
-David
Sony XM4
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever owned. Bought them 2-3 years ago and they’re still amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Alexis! The WH1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Craig
Sony MX4s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and the portability of these make them the choice for me for work and music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexanderM, we're glad you like the sound quality of our product. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
best headphones i’ve ever owned!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.noise canceling is amazing! love the ability to completely customize the headphones in various conditions
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ekovinchick, Thank you for taking your time to review our product! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great sounds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking over all headphone and what i needed on a budget. The Sony were perfect to buy. The sound as just as good as the apple headphones that are double price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Timmy, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Solid headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are comfortable to wear for hours. The noise reduction and cancellation is similar to sets on that price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeFL,
Great! We're glad that you are enjoying the comfort and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Game changer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints! I work from home so does my roommate who thinks her meetings are more important so she has them on full blast constantly. This has saved my temper!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pnwrunner,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Nice headphones for work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Also have Bose Quiet comfort 35. Sound quality is great, and the features with the hand motion are great. Very happy with the purchase for the work environment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello dj9000,
Thank you for the 5-star rating! We are glad you like the sound quality and hand motion function of the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
Great Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are great, and the sound effects are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pencil, we're glad you like our industry-leading noise canceling headphones. Thanks for choosing Sony! ~Earl
Superb!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, everything it says it does it does well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricB, we're glad you like your new TV! Thanks for choosing Sony! Enjoy! ~Earl
Love My Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the gold standard of noise cancelling headphones in the industry currently.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AliH, We are happy to hear that you love your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Good noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is better than my Bose headphones. They only thing I don't like about them is they kept beeping on me during my flight. The ambiance sound kept turning off and on and would beep every time. Very frustrating! If I could return them I would but it is past the return period.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tsmith,
We're glad that you like the noise canceling function of the headphones. It's unfortunate that you are not having the best experience with the ambient sound function. Make sure to turn off the adaptive ambient sound control function on the Sony Headphones Connect app. You may find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00229328
Hope this helps. Thanks for sharing your review and for choosing Sony!
-Ralph
Love these headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. When I had them on the world disappears. I love the dark blue color. Easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, LeidyS! We're glad that you are impressed with the noise-cancelling feature of the headphones. The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
high quality sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SOUND QUALITY IS ON POINT!! and i had no trouble at al getting them connected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChristopherP,
WOW! That's perfect! It's nice to know that you are pleased with the audio quality of our WH1000XM4 and having no connectivity issues. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones ever. Excellent quality. Great sound and features
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nairo,
It is nice to hear that you found your best headphone! We're delighted to know that you are pleased with the audio quality and features of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Great headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Sound good and good noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleJ, we're glad you love the sound quality and noise canceling feature of our product. Thanks for choosing Sony. ~Earl
Love these headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I literally can’t hear anything with these on especially the teenage children that im trying to block out. These get the job done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaNajia, Awesome! We are so glad to hear that you are enjoying your WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Perfect Sound After EQ Adjustments
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box is great, but the audio can be fine-tuned and perfected according to your taste when using the Sony Headphones App.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pjvasquez, Awesome! We are glad to hear that you found the perfect headphones for you. With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
They’re okay.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought they were incredible after reading all the previous reviews, but they’re okay. I was looking for something that would cancel out the noise but my voice from The microphone , but it didn’t do that. Sound quality is good. Maybe the music I listen to sucks idk.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeyWhatsup, thank you for choosing and purchasing our industry-leading noise canceling headphones. We're sorry to hear that you have an issue with the microphone of our product.
Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl