Customer Ratings & Reviews

By now, you've probably read all the reviews in the industry press and a bunch of reviews from people who own these, and all of them tell you that these are the best wireless, noise canceling headphones you can buy in 2021. Believe everything you've read and go ahead and purchase these with confidence!! - The noise cancelling is so good it's almost disorienting at first! - The sound stage is detailed and relatively neutral with nothing being artificially hyped. AND if you want to alter things to better suit your taste, the SONY Headphones app lets you adjust the EQ (and many other features) to your hearts content. - They are incredibly comfortable to wear for l-o-n-g periods of time and the battery life is nothing short of phenomenal. I'm going nearly a full week between charges and I'm using them alot! - They use SONY's LDAC codec for near lossless streaming of tunes over Bluetooth, contributing to their amazing sound. This Codec is supported on all of the Android devices I own but it's not supported in Windows - that is literally the only disappointing thing about these headphones though and in reality, it's a small quibble. - They can pair to multiple devices simultaneously - so you can listen to music on your computer for example, and seamlessly switch to your phone to answer an incoming call for example - a really handy feature! I could list many other really nice things about these headphones but at this point, I think I'd suggest that you stop reading and go buy them. You'll be mighty happy that you did!!

Great sound very clear, very loud if you want. Ear piece is very comfortable. They are very lightweight you don’t even feel them on.

The sound is pretty good, not super accurate but could be good for most people. They get really loud and the bass can be pretty accurate and good in a few songs. They are comfortable to wear for long periods of time and the battery is really great, I didn't bother to charge them for a few weeks (with medium usage and regular hours per day). They are a little overpriced but overall a good pair of headphones for the buck.

These headphones are amazing. The sound quality is exceptional along with the noice cancelling option. After using mine, I bought a pair for my husband (who is hard to please and finds most things uncomfortable on his head and ears) and he loves them as well. Five stars!

I adore these headphones. I live in a loud neighborhood where my neighbors play music throughout the day in the summer and, occasionally, during all hours of the night. These headphones silence the maddening crowd allowing concentration, relaxation, and sleep. Costly? Yes, but not as expensive as buying a new home. Sound quality is excellent too. My music plays flawlessly and I'm noticing a deeper range. I've paired these to my Android and MacBook without issue. Aesthetically speaking the color and look are beautiful. I love the midnight blue and the materials are well put together. These headphones are exceedingly comfortable too. I occasionally wear these to sleep and I feel fine. I've got a moderate size head and larger than normal ears. No matter. Sony crafted a great solution. Battery life is amazing. I could keep these on 24 hours and avoid all noise from my neighbors. Few things in life are worth the cost. These headphones exceed my expectations in every way. I can't imagine you will be disappointed... Thank you Sony!

Muddy, dirty bass out of the box. Can be fixed by downloading the Sony Headphones app, going to equalizer and tuning Clear Bass up at least 1 or 2 notches. The other frequency bands can be tailored to your liking as well. For further tuning, I recommend the Wavelet app which has a Sony XM4 preset but also allows custom tuning for the lower Hz bands. Feature wise, these headphones are great. Love the multipoint connection between 2 sources. I switch between PC and phone seamlessly with almost no lag/sync issues. The ANC is fine, you won't be sealed off from the outside, it just reduces outside noise coming in by a bit. Coolest feature is cupping the right cup for Ambient Sound in case someone's trying to talk to you. Shows how noisy your environment can really be, too. The touch controls are kind of sensitive, raising audio oftentimes pauses a track. You can't customize the touch controls but they are standard, swipe up/down for volume, swipe left/right for next/previous and double tap to pause. Haven't tested microphone enough for quality, for some reason it actually doesn't pick up in Discord, Teams or my voice recorder app, probably only phone calls. The lightweight and compact form factor is a plus especially with the convenient carrying case. Personally, I think this a good buy at a sale price (got it for $278). Wireless headphones will always have compromises, at least in audio quality. These are by no means perfect but still quite good, after tweaking. My only regret is that I knew coming in that these don't support passive audio via USB-C, only charging, and I didn't think it'd be a big deal but, when using it on PC, it would be convenient to connect and charge and be able to listen simultaneously. Regardless, a 30+ hour battery life and 10 minute quick charge for 5 hours makes this a trivial matter. Overall, solid headphones, they sound great with songs with string instruments, electronic/synth, even rock/metal, some hip-hop/R&B songs have weird bass production and honestly, it's hit or miss, some sound better with the bass raised more but then the mids are muted. Like I said, compromises.

These are my favorite headphones. Love the sound on them. They don’t weight a lot. Battery life is good doesn’t go low so quick

I have never been able to wear noise-cancelling headphones with active noise cancellation (ANC) on without getting a headache until these. I tried the XM3s in store last year and got a headache just wearing them for a few minutes. I bought the XM4s assuming I would eventually return them because of side effects of ANC, but thought I would give them a try because of so many good reviews. I'm glad I did. When I first paired the headphones with my phone I put on some music, opened the tutorial in the app, and learned how to cycle through the noise-cancelling modes. I wanted to go right into ANC mode to see if it was indeed improved (as I'd seen in reviews) or if it would start bothering me right away. That's when I realized the headphones were already in ANC mode and that the side effects I experienced on other headphones (starts as a weird pressure, almost like your ears need to pop, and a temporary ringing, eventually leading to a headache) were not there. With the XM3s I noticed the pressure feeling immediately. With these it hasn't happened while using them for almost two weeks, with listening sessions of up to 45 minutes straight. I wanted to focus on ANC-induced headaches in this review because I know others suffer with the same issues from ANC headphones. If you have experienced similar side effects from other headphones I'd recommend giving these a try. Otherwise they are comfortable (I have a big head!), sound really good, are easy to use, have phenomenal battery life (I'm still on the initial charge), and a sturdy case that keeps them well protected. I highly recommend these headphones.

The noise cancelling is customizable is the app, and doesnt make me feel ill like other headsets. The mic is clear and great for calls. They are lightweight but feel sturdy and premium. Comfortable enough to sleep in. The sound feels like its coming from the room. After using them for one evening I went to buy a back up pair. The blue looks almost black and has yellow gold finishes. The black have rose gold finishes. They help me with anxiety and focus. These are THE BEST headphones. Stop looking, buy these.

I've been using the Sony WH-1000XM4 headphones for a while now, and they offer an exceptional listening experience with top-tier noise-canceling capabilities and impressive sound quality. They are incredibly comfortable, even for long periods, making them perfect for travel or extended use. The battery life is fantastic, lasting up to 30 hours on a single charge, and I find the touch controls intuitive and responsive. However, I've noticed a couple of drawbacks. Despite the excellent overall sound quality, I find that the bass isn't as deep or powerful as I would like. Additionally, the headphones can occasionally fall off easily, especially if I'm moving around a lot. Despite these minor issues, I'm still very satisfied with the Sony WH-1000XM4 and would recommend them to anyone seeking high-quality wireless headphones.

Comfort is okay, sound quality is amazing. A little pricey but there are constant sales on this unit. Decent battery life as well.

Just bought in mid 2025 and still sounds one of the best headphones. Best in class noise cancellation and battery life. I wear it almost all day and no complaints about its comfort too. Would highly recommend this.

Trying to find the best headphones for you is hard. I ended up returning and here’s why. Sound Quality - 5 stars Loudness - 4 stars Build Quality - 5 Usability - 4 stars Comfort - 5 stars Compatibility - 2 stars Noise Canceling - 5 stars Noise Isolation - 3 stars The sound quality is great but I can’t help but wish they were louder with more punch. After trying the Sony WH-XB900N these weren’t that far off. The comfort, noise isolation, usability was about the same and I really didn’t feel a 200 difference in quality. The main reason for returning is for compatibility and usability . I am both an Apple and a Windows User. These headphones will not work in Gaming Apps for some odd reason. So compatibility wise for me at least they suck. Also I have to mention as an Apple user these headphones don’t automagically pair to all my devices. That didn’t make my decision necessarily but it a noteworthy mention. I didn’t mind having to pair them but when they started choosing when they were going to work well the price you pay for the headset doesn’t seem justified. The noise canceling was great but the isolation could be better as I could still hear the TV in another room and the vacuum cleaner running in another room. Albeit less then normal and at a tolerable level it was still distracting while working for home. Noise still bleeds in from heads which kinda make the noise canceling less effective. Usability wise I hate the touch controls. If I’m stretching, grabbing at some while laying down my arms some times would accidentally touch the heads which depending on where they touched changed the song and or adjusted volume I ended going with the Beats Solo Pros because they where just as good in the sound department and better than the XB900. Noise Canceling is slightly worse but not that far off and in some instances I feel it may win out cause the isolation may be better IMO. The headphones work with everything in Windows and as a plus I do not have to re-pair with my Apple devices. I would definitely recommend trying these but for me there a no go.

The Sony headphones truly impress with their superior noise cancellation, easily surpassing that of Apple's models. Whether you're in a bustling cafe or on a noisy commute, these headphones create a tranquil listening environment that immerses you in your music. Beyond their excellent performance, the design is sleek and modern, making them as stylish as they are functional. With a comfortable fit and an aesthetically pleasing look, these headphones are a fantastic choice for anyone seeking high-quality audio and noise-canceling capabilities in an elegant package.

I really enjoy how comfortable and amazing the quality is! I've had them for a few months now, and they are my go to headphones. The battery lasts so long, too!

1. Comfortable 2. NC is fantastical. I have a loud fan and someone who snores constantly. It's pin quiet when turned on, 3. Great sound. It's the bass most are looking for...pronounced and punchy. 4. Love dual pairing for cell phone calls while connected to the laptop. 5. Legit on battery claims. 6. Great quality presentation of product and case. 7. Simple to use. 8. Price but worth it. Watch for sales.

Excellent headphones! Noise cancellation is great, I have been a Bose customer for a few years and enjoyed their QuietComfort headphones. The noise cancellation is honestly the same if not slightly better on these headphones! I love the design and finish of these ones, the case is very sturdy, and the touch controls are great once you get used to them. Hands down the feature that sold me is the ability to cup your hand over the right headphone and temporarily lower your music while turning on transparency/active listening mode so you can hear a quick announcement; I travel a lot so these will be great for my next flight! The battery also lasts super long; the only downside is that the app is a bit confusing/unintuitive but nothing you can't handle with a bit of investigation or a quick google search.

I got these for Christmas, yay me! I wanted some better noise canceling headphones and these were on sale, so I said YES. I chose the silver color, which is like a neutral gray color instead of black so I could see things on the headphones better. Almost all of my electronics are black and it's getting harder and harder for me to see the tiny details on them, so I chose the lighter color. I also like to be able to find them easily, and when everything is black, things get lost in the black hole. The headphones themselves are great. I read the instructions, but I also looked to videos online about how to use them more to their potential. I can't say I use all of the neat little tricks but I did learn a lot more about them. I love the flat oval zipped case these headphones are stored in. I am taking these on a trip next week and I'm sure they will pack nicely in my personal item bag. The case also has a strap if I want to clip it to my bag. Everything you need to operate these headphones comes in the case, the charging cord, airplane plug if it's compatible with the plane, and an aux cord if needed. The battery life is really great on these. I can listen to hours of music and podcasts while wearing these, plus they are comfortable on my ears and top of my head.

These are a great gift for someone who works out. My wife has worn them to run, to chill in the steam room, and in the rain. They come with a nice case, and they fold flat, which makes them easy to store. The battery life and noise cancellation are also great, and there’s hardly any noise coming out when you’re wearing them, even with the music at full blast.

These are definitely a fine set of headphones. Having previously owned a white pair that I literally ran into the ground I was looking for a replacement pair. Fortunately for me the came on sale with an additional $70 discount as a Best Buy Member coupled to an additional $10 reward to get a set of these for around $130 was a given for the quality of sound that you get on these cans. I did listen to the MX5 and 6 and cannot discern a significant increase in sound quality. I also own Sennheiser Momentum 3 and Momentum 4 which are great sounding but are substantially heavier than the Sony’s which is great when when I do my yard work. Hopefully I wont run these to the ground as well as they aren’t my exclusive use …… as an addendum they do have better noise cancellation that the Sennheisers should that be your deciding factor.