Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever owned. Great sound. Use for mowing my yard and day to day tasks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron, That's really cool! We're thrilled to hear that you feel the WH-1000XM4 the best sounding headphones that you've owned. It's good to know these are perfect for your lifestyle and you're enjoying the top-notch sound quality and overall features of our industry-leading, Noise Canceling headphones WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for leaving us such a wonderful review! Thank you so much for your purchase! -Jess
- Pros mentioned:Sound quality
Sony have the best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I brought ever! The noise canceling is the best. The features on the side of the headphone is so convenient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kaykay,
Great! We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Very good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are super and I recommend them to everyone who noise problem around them when you need to focus.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your enthusiastic feedback and recommendation, LaurierHT! We're glad to hear that the WH-1000XM4 headphones have helped you stay focused in noisy environments. These headphones are designed with advanced noise cancellation technology and adaptive sound control to minimize distractions, making them a great choice for those who need to concentrate—whether at work, studying, or during travel. We appreciate you recommending them to others facing similar noise challenges, and we're delighted they're meeting your needs for comfort, sound quality, and creating a quieter space wherever you are.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, and great features. Noise cancellation is second to none. Only gripe would be to increase microphone quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Your feedback about the mic quality is greatly appreciated. For optimum performance, make sure that the software version of the headphones is updated (via the Sony Headphones Connect app). These steps may also help when using the mic function of the headphones:
-Re-establish the connection between the source device and the headset.
-Select HFP or HSP for the profile.
-You can also check the settings of the app that you are using for mic sensitivity if available.
We hope you continue to enjoy these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Better than BOSE!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves the functionality of the headphones and the programming that helps the audio be perfect for your ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi joe2schmo, Great! Glad to hear that your wife is enjoying the WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great noise canceling headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling headphones. Awesome features. Easy to use. Love the dual pair feature, can pair both my iPad and my iPhone at the same time
I would recommend this to a friend - Pros mentioned:Sound quality
Great noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my daughter for Christmas, she absolutely loves them! The sound is great, and they block out the noise around really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vld54, Awesome! We are happy to hear that your daughter loves her newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great sound, comfortable headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Returned some beats and bought these instead. No comparison. The only thing is I need to learn the touch controls. I wear on the commuter rail and the noise cancellation is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow these headphones are absolutely amazing the sound quality is A1
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielHerrera,
Fabulous! We are truly delighted to know your satisfaction with the incredible sound quality of the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great buy if you find it at the right price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this item a lot and the features it has are amazing. I like my sound to be felt as I listen to it and this was pretty solid for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Consumer1, We're glad to hear that you appreciate the features of this WH1000XM4/L. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for sharing this feedback. Jay
- Pros mentioned:Bass
Great base
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this earphones. Definitely worth the price, i like the ANC and the solid base
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Floki! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noice cancellation is top notch. Only complaint is that it’s a bit uncomfortable wearing the headphones since I was used to wearing AirPods
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Artic, we're glad that you like the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Make sure to adjust the headband for optimum fit and comfort. We also appreciate this feedback. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Love it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this design over the previous one and the noise canceling and microphone is to much better and accurate
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MChukwudi, We are thrilled to know that you love your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best sound canceling headphones i would highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisL, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones for music, gaming and most importantly the sound is ridiculous as is the noise isolation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bdw1000, That's awesome! We are glad that you like the excellent quality of your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Noise cancelling is awesome!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I have ever had. Great sound quality. The nouse cancelling feature in the XM4 is the best I have experience so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tollgrinder, we're glad that you like the sound quality and noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work great, love my headphones great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanieA, nice! we're glad you love the sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Almost, but not quite for me right
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best sound, and I liked the equalizer on the app, but I could not wear them for more than 20 minutes. Not made for my head size/shape. I didn't like the swiping action for volume and skipping songs either, I prefer buttons.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FredL, Great! We're glad that you like the sound quality and equalizer on the app. YOu can switch the touch sensor control panel on/off setting using the Headphones Connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it :) The best headphones to turn off the world noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AselA,
Thank you for the 5-star rating! We're glad to hear that you love the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Excellent noise canceling & sounding headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best sounding and noise canceling headphones under $400. You can’t go wrong with this set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bkelley3rd, Awesome! We're thrilled to hear you feel the WH-1000XM4 is the best sounding headphones at this price range. It's good to know you're enjoying its incredible sound and excellent noise canceling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony! -Jess