Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Amazing quality, sound cancelling is unparalleled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing, the noise cancelling function is great. I have loud roommates and it blocks out literally ALL of the deep-pitched noises, such as doors/ cabinets slamming, traffic etc. They literally are an indispensable part of my life where I live, as low-pitched booming noises bother me the most. They don't block very high pitched noises a ton, but that doesn't bother me at all. The sound quality is very good too, so good I now watch all my movies and play all my games with these. The cost is a small price to pay for the vast quality-of-life improvements this pair of headphones has given me. I was fortunate enough to receive a pair that hasn't had a defect or the "wind noises" or anything. Try not to sweat in them as I heard moisture can cause this, it's not Sony's fault, they didn't design them for wet conditions. Would recommend 100%, they will block many stressful noises in your life, and I can't even go back to my wired headphones now
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sobrien411,
You made the right choice with the Sony WH1000XM4! We're thrilled that you like the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great build quality, top tier noise cancellation, extremely comfortable even after wearing it for long hours, extremely high battery life giving about 30hrs. Overall super happy with the product.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Abhi!
We are absolutely delighted to hear how super happy you are with the WH-1000XM4 headphones! It's wonderful that you have highlighted the great build quality, top tier noise cancellation, and the fact they are extremely comfortable even after long hours.
We are also proud that you are experiencing the extremely high battery life, giving you about 30 hours of listening time.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
God-sent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful piece of engineering. You can feel a gush of easy feeling the second you turn on the noise cancelling feature. Absolutely no issues when connecting to my phone as people hear me clearly, unlike my other supposedly noise cancelling ear pods from Spidoc. They are also very comfy with very long battery life. Great for long plane rides. Only reason for not giving it 5 stars is its price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cheap,
Thank you for the 5-star rating and we're glad you like the noise canceling and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
High quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are just what I needed. I travel a lot by air and the ANC feature blocks out nearly all the ambient sounds without having to turn the volume way up. The sound quality is full and rich even at low volumes making relaxing very easy. The battery life is good. I don’t have to worry about charging often seeing that a 3 hour usage still left me with over 90% of battery life remaining.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BoseRevolve,
Thank you so much for your detailed and thoughtful review! We're so happy to hear that the Sony WH-1000XM4 headphones are exactly what you needed for air travel. It's great to know that the industry-leading ANC and rich sound quality are helping you relax, even at low volumes. We also appreciate you highlighting the exceptional battery life, which is a key feature we're proud of. Your feedback means a lot to us!
Thank you for choosing Sony!
Regards,
Dominick
Noise Canceling Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. The noise canceling is very good. My coysin was at my ear talking to me and i did not hear him. Sound is good. I got them on sale so the price was affirdable. The batter seems to ladt a long time. I have not had low battery once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PatriciaN,
Thank you for choosing Sony!
We couldn't be happier to hear that your WH1000XM4 headphones are delivering excellent noise cancellation and sound quality. It’s great to know they’ve created such an immersive experience for you, and that the battery life has been reliable. We're also glad you were able to enjoy them at a great price. Thank you for sharing your thoughtful feedback!
Best regards,
-Fred
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. I was hesitant on buying such expensive headphones but after reading a lot of online reviews I decided to take the plunge. I took a flight from the US to Europe and including layovers these were used pretty much the whole time and the battery was still sitting pretty. Now on to the sound quality. WOW. These are the best headphones I've ever experienced. You can definitely tell the quality that goes into these. The one downside is there isn't much true 360 music out there and that was a bummer. I tried the different services they suggested but in the end cancelled them all. However, even with a lack of music this is still a phenomenal headphone. No pain from wearing them, the tuning for my ears was great, the ability to talk and the music shut off was fantastic, and I enjoyed what all I experienced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnson, Thank you for the detailed and amazing review of your Sony WH-1000XM4! We're very happy to hear you're enjoying the exceptional sound quality, long-lasting battery life, comfortable fit, and the newest features of your Sony headphones. We appreciate your feedback about the availability of 360 music on music streaming apps.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Review of Sony xm4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Sony XM4s for a while now, and they’ve honestly become my go-to headphones. The noise cancellation is incredible — once they’re on, the outside world basically disappears. They’re perfect for studying, traveling, or just zoning out at home when you want quiet. The sound quality is rich and immersive, with deep bass and clear mids and highs. I also really like that you can adjust the EQ in the app, so you’re not stuck with one sound profile. Whether I’m listening to music, watching videos, or on calls, everything sounds clean and full. Comfort is another huge plus. I can wear these for hours without any pressure or discomfort, which is something I’ve struggled with on other over-ear headphones. The battery life is great too — I rarely think about charging them, and the fast-charge feature has saved me more than once. The smart features are surprisingly useful, especially the ability to connect to two devices at once and the automatic pause when you start talking. It’s one of those things you don’t realize you need until you have it. Overall, the XM4s feel premium, reliable, and well worth the investment. Even with newer models out, these still hold up incredibly well, and I’d absolutely recommend them to anyone looking for high-quality noise-canceling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlaytonV,
We’re thrilled to hear the XM4s are your go-to headphones! It’s great to know the noise cancellation, comfort, and smart features like multi-device connection have made such a positive impact on your daily listening.
Thanks for choosing Sony.
Best regards,
Eliab
Amazing Headphones!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my headphones! The sound coming out of the headphones is amazing. You can hear every note and symbol. The bass is Perfect. And they are comfortable to wear for long periods of time. The battery life is excellent as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buddylu, Great! Thanks for the positive feedback. We're truly glad that these headphones clear instruments and exceptional sound quality. Good to know you're enjoying everything about your WH-1000XM4, especially the excellent battery life and amazing comfort for long periods of time. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for giving the product a perfect rating! -Jess
Buy it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfortable to wear & great noise cancelling! Buy! Long battery life too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jekka0412,
Thanks for this fantastic review! We're delighted to hear you're loving your WH-1000XM4 headphones. It's great that you're enjoying the excellent sound, comfort, industry-leading noise cancelling, and long battery life.
Thanks so much for the wonderful review and for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Great for errands, not for phone calls.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are so comfortable to wear, they are lighter than Bose, and the technology in the app allows you to customize your equalizer via a quiz so you get your preferred sound. Love the talk function. However, not the best for phone calls unless you’re inside in a very quiet environment. I wear these while out running errands a lot and were fabulous on a very long road trip recently. The battery lasts quite a while too. Very impressed. Connecting to more than one device was a little convoluted but I got there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BridgetB,
Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the comfortable design, battery life, and smart features of the headphones. Your input is much appreciated. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Best Headphones in the Market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is unbeatable in this headphone ,very light weight and its so comfortable in ears. very good for long hours listening. This is one of the best headphone I have tried so far recently. If you are in a market for a good headphone then this is the one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rajesh,
Great! We're thrilled that you like the sound quality, weight, and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Do better Sony
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They can be better. I really bought them because I was trying to connect my headphones to my PlayStation and since it was a Sony brand, I thought it was compatible, but it wasn’t. I keep having to use the wires to connect my PlayStation to the headphones, which is sometimes annoying But all in all they produce great audio, and the comfortability on them are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NahomT,
Thank you for choosing Sony!
We're glad to hear you're enjoying the excellent audio and comfort of your WH-1000XM4 headphones. We apologize for any inconvenience with the connection to your PlayStation.
The WH-1000XM4 headphones were designed for general-purpose Bluetooth connections and aren't compatible with the wireless protocol used by PlayStation consoles. That's why a wired connection is necessary for them to work with your console.
For a true wireless gaming experience, we recommend checking out our Sony INZONE line of headsets, which are designed specifically for gaming and are fully compatible with PlayStation consoles. You can learn more about them here: https://electronics.sony.com/audio/gaming-audio/c/all-inzone-headsets
Best regards,
-Fred
Great Sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice sound. Are comfortable to wear on. battery life is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maria,
Thanks for sharing this nice review! We're so glad to hearing you're enjoying the fantastic sound, comfort, and long-lasting battery life of your WH-1000XM4 headphones.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! I’ve always had a problem with earbuds staying in my ears or giving me headaches so I decided to buy over the ear headphones. It was an awesome decision, these are so comfortable and the noise cancellation helps a lot when traveling. The sound quality is great but didn’t blow me out of the water. Still great though! Lots of customization in the app. Also, the battery life is outstanding; I was truly impressed. I traveled to the airport and used them on the plane twice in a row and the charge was still at ~90% which I thought was crazy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anna,
That's very nice to hear! We're glad that you're enjoying the sound quality and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Best headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best! They stayed charged for a long time which I love and sound quality is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielleC!
It brings us great joy to hear that you are loving your new WH-1000XM4 headphones. We’re happy the battery life and sound are working out so well for you!
Thank you for selecting Sony!
Warm regards,
Estefany
Amazing sound quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones. The sound quality is unbelievable and the bass is just as good as everyone else says. They’re extremely comfortable for long wear and don’t make your head or ears sweat like past headphones did for me. Would totally recommend even with the XM5s out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wesley, Fantastic! We're thrilled to hear that you love the amazing sound quality and the impressive bass of your WH-1000XM4. It's great to know that you find them extremely comfortable for long wear without causing any discomfort or sweating. We appreciate your recommendation, even with the XM5s available. Enjoy your listening experience and thanks for choosing Sony! - Romeo
Sony at its best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the sound is amazing and it's typical of Sony products. They are very comfortable to wear for several hours. I say A PLUS for anyone considering buying this model!
I would recommend this to a friendBrand response from SonyListens
Posted .HI Basshead,
We're so pleased to hear you're enjoying the amazing sound quality and comfort of the WH-1000XM4 headphones, even during long listening sessions! Thank you for the high recommendation.
Thanks for choosing Sony.
Best regards, Eliab
WH1009 Xm4.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Sony WH-1000XM4 on sale and couldn’t be happier! The noise-cancelling technology is impressive, the sound quality is excellent, and the comfort is top-notch. Definitely one of the best deals out there — amazing value for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndreR,
It brings us great satisfaction to hear that you are so happy with your WH-1000XM4 headphones! We are delighted that you find the noise-cancelling technology impressive, the sound quality excellent, and the comfort top-notch. Finding them on sale made an already amazing value even better!
Thank you for choosing Sony!
Best regards,
Dominick
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and sound is great ! Noise canceling is very good . Very nice packaging. Over all great earphones. Would recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RebeccaM,
It is truly wonderful to know that you are finding the WH1000XM4 so comfortable and that the sound quality has made such a positive impression! We are thrilled that you are enjoying the industry-leading noise cancellation, which is powered by our Dual Noise Sensor technology to capture ambient noise and cancel it out. It is also great to know you appreciate the Speak-to-Chat feature, which automatically pauses your music when you start a conversation, making these a truly "overall great" pair of headphones.
Thank you for choosing Sony!
Regards,
Dominick
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, very comfortable and excellent noise cancellation. Try these watching a movie and you will be hearing sounds you never get to hear. Like you were inside the movie.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goose,
That’s wonderful to hear! We are thrilled that the WH-1000XM4 headphones provide such a comfortable fit, excellent noise cancellation, and an immersive sound experience that makes you feel like you are inside the movie.
Thanks for choosing Sony.
Best regards, Eliab