Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best Headphone I EVER USE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is worth it. Of all the headphone I've EVER used, this is the best one. They're comfortable, better battery life, and really great control functionality. Definitely recommend this for someone who needs a high quality headphone!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, Kenepshin! We are immensely pleased to hear that of all the headphones you have used, you consider the WH-1000XM4 to be the best.
It is rewarding to know that you're enjoying the comfort, which we designed for extended listening sessions, as well as the long-lasting battery life. We also put a great deal of effort into creating intuitive touch controls and smart features, and it's wonderful to hear that these functions are making your experience even better.
Your recommendation for anyone who needs a high-quality headphone means a great deal to us. Thanks again for choosing Sony and for your support!
Best regards,
Gus Sony Social Media Team
The perfect headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for headphones that were comfortable and excellent quality. I found them. I love being on a plane and putting them on and all the noise just goes away. The sound quality is outstanding and they are very comfortable on my head and ears. It comes in a cute case with accessories for use on a plane. I have used them many times already and have not been disappointed. The battery life is fantastic and charges extremely quick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaunaW, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great travel headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been in use for the past several months and I love mine. True audiophiles might pickup issues in the sound profile, but you aren't really getting anything better than these at this price point. Very comfortable overall and have been using it on long haul flights too. The noise cancellation is pretty decent too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnC,
Thank you so much for sharing your experience with the WH-1000XM4 headphones! We're very glad to hear that you're enjoying the comfort and sound quality, especially during long-haul flights. We appreciate your honest insights about the sound profile, your feedback helps us continue to improve. It's great to know the noise cancellation has been effective for you and that you've found real value at this price point. Thanks again for choosing Sony and taking the time to let us know your thoughts!
Best regards,
-Fred
A Great Investment.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned Bose and Beats. Bose are good headphones but uncomfortable on the ears due to me wearing earrings. Both of my beats broke after about 7 to 8 months of daily use. Very poor battery life also. Bought these and have enjoyed them more than all other listening devices. The app is a plus too. They fold up nice and compact. Battery life over an 8 hour work day. Comfortable and very happy. A great investment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oxford, You've made an excellent choice! We're glad you're enjoying the compact design, Sony Headphones Connect app, long-lasting battery, and comfortable fit of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Probably my favorite headphones ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned many expensive brands of headphones but these may be my favorite. Easy to pair with my devices, comfortable to wear and very effective in their noise cancellation capacity. They hold a charge beautifully, too. Glad I spent the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NotTechnicallySavvy,
That's amazing! We're glad to hear your appreciation of our XM4. It's nice to know that you like the comfort, connectivity, long battery life and noise canceling feature of our XM4. Definitely worth every penny. Thank you for choosing Sony! - Marco
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable. I wouldn’t buy these for someone if they have a smaller head. They did not fit my girlfriends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillP,
We couldn't be happier to hear that you are enjoying the great sound quality and comfort of your headphones. We appreciate you sharing your feedback regarding the fit; we always aim to design products that offer a premium experience, and your honest input helps other customers find the right match for their needs. We hope you continue to enjoy every beat!
Thank you for choosing Sony!
Regards,
Dominick
They’re v Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s everything I needed and more. I’m impressed with the quality of these headphones. First off, sounds great. I listen to different genres of music; I cannot describe in with my limited vocabulary how amazing my music sounds. It’s like I can hear everything the producer added- like I can finally hear the backing vocals for “Why Not?” by LOONA. I’m so amazed at the attention to detail, but don’t be mistaken!!! THE BASE!!! HOLY SHI- THE BASE IS ALSO AMAZING. Anyways sounds great. Second, I never truly knew the blessings of having noise canceling headphones. I’ve always had to turn up the volume on my regular earphones bc everything else outside of earphones was so loud. So I don’t ever need to go past the middle of the volume controls to be able to hear my music or podcasts. It’s intuitive, easy to start up and use. It has special controls on the headphones itself; so I when I’m working on my projects I don’t have to look away and use my phone to change the song or podcast episodes. The only thing I do wish Sony would do is make these headphones resistant to water/water damage of any kind (sweat, splashed water, idk what else). There’s also the Voice-to-speak; I sometimes hum to the songs I’m listening to so the headphones will automatically stop whatever I’m listening to. I don’t really use this feature so I just turned it off; but it’s cool. Anyways great pair of headphones; more grey than I thought they’d be. best purchase I’ve prob ever made. 10/10 STAN LOONA
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yeye, Perfect! Thank you for taking the time to write such an in-depth review of your experience with your WH-1000XM4 Wireless Noise Canceling Headphones! We are extremely pleased it suits your needs and expectations! You definitely made the right choice! We're also thrilled to hear you love the exceptional noise cancelling, sound quality, and overall features of your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Battery life is excellent. Light weight. Great looking. Noise canceling is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reggie, Awesome! We're glad that you like the sound quality, battery life, light weight design, and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Fantastic headphones, in ever category
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely and genuinely love these headphones. The noise-cancellation is second to none. Recently took them on a plane and quite literally forgot how loud things were. I connected to the plane wifi and joined a video call with friends they immediately muted me telling me how loud things were around me and for a few seconds I was actually confused at what they meant! The sound quality is also great, mixed in with the built in EQ, it allows you to really get the sound YOU want out of these. I also use these for the gym, and while not being sweat or water proof in the slightest they work fine and plenty of reviewers have said the same. I of course have no plans of drenching them or anything like that but sweat will not hurt these. (Of course do your due diligence and keep them dry and clean) The blue is definitely a darker blue. Under most light it’s just black, the blue being very hard to see (not even remotely a bit deal). Honestly I’d done quite a bit of research on top headphones in the segment and these always came up but the price and brand loyalty elsewhere scared me off. I’d used Sony headphones before but never their premium line ups. Don’t wait as long as I did. If they’re on sale… BUY them. If they aren’t on sale but you want to gets some headphones that’ll last you… BUY THEM.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IndyGamerTag, Thank you for your awesome review! Glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Worth the money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound quality, extremely comfortable, battety life is among the best, and the noise cancelling is phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodiM, Awesome! We're delighted to hear that you're enjoying the wonderful sound quality, comfortable fit, long-lasting battery, and exceptional noise canceling of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Sony WH-1000XM4...You can’t go wrong!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an outstanding set of headphones. I upgraded from the 1000XM3 which l loved as well. I love that I was able to get these in blue. The clarity and sound from these headphones is amazing and they are very comfortable. I love the use of the Sony app with the headphones as it allows customization. The Speak to Chat and wearing detection are new to this upgrade and are welcomed features. Also, noise cancellation is great and the battery life is outstanding. You can’t go wrong with the Sony XM4.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Akuma2000, Thank you so much for the 5-star rating! Glad to hear that you are happy with the amazing features, sound quality, comfort, battery life and noise cancelling of the WH-1000XM4 Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! -Carl
Dr Mohan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice good sound quality, and more than 72hrs charging .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MohanG,
We are ecstatic to learn that you are enjoying the sound quality of your WH-1000XM4! It is wonderful to hear that the battery performance is providing you with such extended listening time between charges.
Thank you for trusting Sony.
Regards,
Dominick
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, great sound quality, easy storage.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaurenH,
We are immensely pleased to hear that you are enjoying the exceptional sound quality and comfort of your WH1000XM4 headphones. You’ll find that the industry-leading Noise Canceling allows you to truly immerse yourself in your music, while the Speak-to-Chat technology automatically pauses your audio the moment you start a conversation for seamless transitions.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
Excellent all around headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones that provide all day comfort. Noise cancelling was weird to get used to at first, but now I quite enjoy it. Sound quality is great for the price point. These do last my whole 8-10 hr work day building race engines with charging boosts during my breaks and lunch time. Finish on the plastics do not like solvents like brake cleaner or acetone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeanC, Amazing! We're very happy to hear you're enjoying the all-day comfort, excellent noise cancellation, great sound quality, and long-lasting battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam
Fantastic Headphones! Great sound! Comfortable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are fantastic! The build quality is very solid without being too heavy on the head. I was concerned they might be a bit tight on my large head, but they are super comfortable, with a light to moderate clamping force and soft ear-piece cushions. Both of these factors make them easy to wear for extended periods of time. I thought I would have to modify the sound profile using the SONY app made for these headphones to get the sound mixed how I prefer, but they sounded great right out of the box. Clear, well-defined bass, plenty of mids, and brilliant highs. Not muddy in the least as some other reviews stated. I use these every day, both for work and for play. At night, I connect them to the ROKU app for private TV listening, so I don't wake up the house. There is zero lag time or delay between the action on screen and the headphones. They also work great streaming audio from music apps on your phone. The bluetooth range extends a lot farther than most other bluetooth devices I own. I can walk all over the house listening to music while my phone is downstairs in the office and the headphones stay connected and sound great. I haven't tried using them for phone calls yet, but I will. The noise cancelling is amazing. When you put theses over your ears, it's like you disappear into another world. The headphones fold up neatly and fit perfectly in the provided hard case for safe transport. I can't recommend these headphones enough. I'm going to need a second pair because my daughter has discovered them and loves listening to music with them. Get these headphones! They're worth every penny. You will love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VintageMediaGuy,
Thank you for the positive feedback and we're glad you like the overall performance of the headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up. Like our new Integrated Processor V1. Specially developed by Sony, our new Integrated Processor V1 takes the noise-cancelling performance of our acclaimed QN1e chip and goes even further. Improved noise cancelling performance and Bluetooth “System on Chip” technology delivers the industry’s highest level of noise cancelling yet uses less power. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
Impressive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to think that there was no way wireless headphones could ever sound as good as wired, but these Sonys have completely proven me wrong. They are just phenomenal. From comfort and style to sound quality and battery life, they excel in all areas for me. They really do. The only downside (if I have to call one out) is that they aren't that much of an upgrade to the XM3 that came out before it. Sooo, if you need to save some money, those are great too. But if you want the best, then look no further than the XM4s.
I would recommend this to a friendBetter than expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After three weeks, these headphones have exceeded my expectations. The biggest surprise has been that they stay comfortable on my head for around 4 hours. They also have great sound quality, impressive noise canceling, and solid features - like connecting to multiple devices at once. Connecting to a second device was a tad bit involved, but worth the one time effort. Battery life has been solid too. Once the pandemic is over, I’m looking forward to using these on flights and testing out the ambient mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mattcaff,
We're thrilled to hear that these headphones have exceeded your expectations. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Excellent earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far best earphones I own. Great sound and very comfortable. Love the fact that I can control weather I can hear my surroundings. Great features for these earphones. Battery lasts forever. So far I charged them once and that was when I first got them a month ago. They still have quite a bit charge left. Very happy. My only complaint is that i wish there were buttons instead of touch control for volume and skip. Still love these earphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gunner187, Great! We are so happy that you are loving the sound quality and comfort of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Great headphones
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the gym or for everyday use. The noise cancellation on these headphones are amazing, the sound quality is great. Compared to other headphones, they’re lightweight and feel comfortable when wearing them. If you use the Tidal app the 360 spatial audio sounds amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Melodic,
Wow! Thank you for the 5-star rating. We're glad that you are very pleased with the audio quality, noise canceling feature, lightweight design and comfortability of our Sony WH1000XM4. It's nice to hear that you were able to use it everyday or for your gym sessions with no problem. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely noise cancelling headphones. Deliver good sound quality and are comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrianS,
Thank you for choosing Sony!
We're elated to hear that the WH-1000XM4 headphones have delivered excellent noise cancellation, sound quality, and comfort. Your feedback encourages us to continue creating products that enhance your listening experience in every way.
Best regards,
-Fred