Customer Ratings & Reviews

They work and sound great with the exception I am having trouble connecting with bluetooth to my computer. All other bluetooth connections work fine.

These headphones are perplexingly good. They have amazing sound quality that you can adjust to fit your needs with the app that these absolute gems use. They have a hard shell case unlike there older brother the XM5’s which comes with a soft shell one. They’re very nice and out of the way to carry around and the bass is in your hands because you can adjust it however you want. If you’re on the fence about buying this item and it’s on sale just buy it, you will NOT regret it one bit!

Great headphones! Sound, quality and battery life are excellent.

Excellent sound especially noise reduction. Comfortable etc.

Let me first say that these headphones are super nice. They are great quality and super lightweight and comfortable. The sound quality and the compatibility with the app is also great. However, I did unfortunately have to return them. I have really sensitive ears and the noise cancellation would start to cause immediate ear pain. I tried changing the settings and the noise cancellation still caused pain to my sensitive ears. I do still recommend these even though they didn’t work out for me personally. But if you do have sensitive ears you may want to try out the noise cancellation in store before you purchase to make sure you don’t have the same issue I did.

like always, great sound, good price, and comfortable.

These headphones along with the app are a complete experience and I would highly recommend them! Noise Canceling- As someone who is very sensitive to ambient noise, the noise cancellation features are really important to me. There are 20 levels of ambient sound controls, a wind reduction control, and a full noise cancellation control. You can let the app auto-switch what level based on what activity you are currently doing (running/sitting) or based on your current location. You can also control this manually. Battery Life- the battery life is incredible! I use these headphones every day all day. I legitimately use them 16-18 hours a day. Sometimes I forget to charge them overnight, and can use them the next day with a quick charge during lunch!!! I was impressed that not only could the battery actually last as long as advertised but they were comfortable to wear for such an extended period of time. Sound-The sound quality is excellent. You have the ability to set the equalizer depending on what you're listening to and personal preference, plus three custom modes. I'm not a loud listener but these headphones get LOUD!!! There are all kinds of features to completely customize and adapt the way you want what you're listening to feel and hear like.

After a lot of research, I decided to buy these Sony's. They are probably the best headset I've ever had and I couldn't be happier! The sound is amazing and they are super comfortable. I wear them while I'm working at my desk as well as my nightly jogs, and they're perfect. Also, they're super easy to clean and fold back up into their carrying case for storing or traveling. I am so happy with this purchase!

Comfortable and fits perfectly. Great sound quality

They are good everyday headphones but their price is not appropriate considering they are 2 generations behind. They are good at being convenience headphones - good battery life, weight, durable, ANC, connection chaining. They aren't the best sounding headphones in this price bracket if thats what you want

Omg what a master piece these headphones are. Very comfortable you feel as you if you are not wearing them, very light in weight. Sound quality is exceptional. Noise cancellation performance is excellent. I almost wear this 8hr a day when I work and it’s easy when you are in meetings, and when you are off meetings it’s blocks the background noise and gives an additional level of comfort to your ears and you’ll not be distracted easily.

I've been wearing Sennheiser HD280 Pro headphones, which sound great, but I needed something wireless and more feature rich for work use. I ordered the Sony WH-1000XM4 headphones based on a co-workers recommendation, and I am very glad I did. Sound - The audio quality is great for both voice and music. My HD280s are described as having a neutral audio profile, which is good for my studio use. The WH-1000XM4s have a more full profile to my ears, with a bit more bass and mid range. I like the audio profile, but it's easily adjustable if you don't. Comfort - These are very comfortable to wear for long periods of time. I have a large head (size 8) and these fit me fine. My ears get hot with the HD280s, but I have no problem wearing these all day (with a few breaks). Features - I found the app awkward at first, but managed to find everything I need. I remapped the custom button to turn Ambient Sound on and off, which is helpful in my home office environment. I also like the dual Bluetooth connectivity. This allows me to easily toggle between my work laptop and my phone audio. Overall, I highly recommend these headphones. They are expensive, but I feel they do their job very well.

I absolutely love these headphones. I was looking for a great noise cancellation/music specific over the head headphones, and everything I searched said these Sony headphones where the real deal. I can only agree. Very comfortable on the head. The battery life is really surprising me in a good way. Lasting forever. Great sound quality and noise cancellation. If you are willing to spend the money these are the headphones for you.

Great sound quality, excellent noise cancellation, comfortable fit. And once you learn how to use the app to change settings for things like touch control, it's nice to have the flexibility to control those options. Wish the headband was made of stronger material to withstand pressure from, say, wearing the headphones in bed while sleeping on your side every night. Over time this will break the headband, as I've discovered. Still, that's probably an unusual use case so I won't ding the rating for that. Definitely recommended, especially as a lower-cost alternative to the more recent WH1000XM5.

Sound quality sounds amazing for the price I paid for, a lot of personalization to suit your preferences, and it can last a while on even with max volume

So I have never owned a set of noise cancelling headphone before and was very surprised at how well they work. They wirelessly connect to my phone and I can easily be in the next room without any issues. I can go a couple of weeks on a single charge (with occasional listening) and have even let them sit for a couple of weeks without use and then just used them without charging. Very comfortable as well.

I like these headphones. However they do shut off randomly but that could just be bc my phone sucks. I like the noise cancelling feature and they are incredibly comfortable. Very nice :)

Love this headphone. Amazing sound quality and long lasting battery

These headphones have excellent sound and an adjustable EQ. The noise cancellation is the best I’ve heard. The headphones are comfortable as well, though the top of my head is sensitive so I do find myself needing to adjust where headband sits on my head periodically if I wear the headphones for several hours at a time, but probably less so than other similar headphones due to these being very light weight.

I love it, it's been years since I've had a headphone upgrade and my biggest complaints about my previous device were that it was too heavy and the noise cancelling was uncomfortable. Both issues are virtually non-existent here. These are super super light and comfortable and the noise cancelling doesn't have that weird suction feeling some headphones have. Honestly for the price these are the best headphones money can buy.