Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Super comfy and amazing audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too heavy, feels comfy and the audio quality is really good. Battery life is a little underwhelming though.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, Pradip!
We are so pleased to hear that you find your WH-1000XM4 headphones to be comfortable and that you're enjoying the great audio quality. We designed them to be lightweight and comfortable for extended listening sessions, so it's rewarding to know we got that right.
We also appreciate your honest comments about the battery life. Your feedback is valuable, and we will be sure to share it with our product development team for future improvements.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Better than Apple, just get the protection plan..
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these headphones for about a year, really loved the overall sound, battery life, how light weight they are. Up until I accidentally snapped the swivel on them… add the protection plan and don’t be like me…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaeleeG,
Thanks for commenting. We're thrilled to know about your satisfaction with the amazing sound quality, long-lasting battery life, and light-weight design of your WH-1000XM4. It is unfortunate to hear what happened. This is certainly not the news we'd like to hear from you. For Sony's Repair information and Service Assistance, please refer to the following link:
https://us.esupport.sony.com/support/s/service?language=en_US&cpint=spt-subfooter_prodrepair
We value your input, and thanks for choosing Sony.
Best regards,
Romeo
Would definitely recommend!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont let the cover picture fool you as i bought it for its beige looking color as its actually grey. The noise canceling mode is great as it even blocks out your own breathing! The headphones are very light so you can wear them for long amounts of time without hurting around your ear so you could definitely wear them to sleep if you wanted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeeDee, we're glad you are enjoying your new headphones. Thanks for choosing Sony! Happy Holidays! ~Earl
One of the best Headphones money can buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this for a long while now and it’s my go to Bluetooth headphones. They’ve definitely seen better days but the sound quality remains strong.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience, Dakota!
It is awesome to hear that your WH-1000XM4s have become your "go-to" pair over the years. We take a lot of pride in the durability and longevity of our headphones, so hearing that the sound quality is still going strong after so much use is exactly what we strive for!
Thank you for being a long-time member of the Sony family!
Best regards,
Gus, Sony Social Media Team
Autism Approved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much. I’m autistic and have auditory processing issues so being in loud spaces is extremely overwhelming for me. These block out so much with the noise canceling mode. The earmuffs are soft and don’t make my earrings dig into my head and I can wear my blue light glasses with them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Micah,
Thank you for the review and we're glad to hear that you love the noise canceling and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and have a nice day!
-David
Best Purchase of 2022
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids screeching too loud after work? Too many annoying noises in the background distracting your focus? On a plane with the loud dude bloviating his mediocre opinions everywhere? Look no further than this beauty. The noise cancellation is top tier. Audiophiles will love the clarity. This also doubles as a gaming headset if you buy a separate microphone. With a simple click you can hear the battery percentage, and it will likely shock you that you STILL don't need to throw it on the charger yet. 10/10 recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KristenKeyesCreative,
Perfect! Thank you for the wonderful review and for sharing your experience with our Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones. This brings us joy knowing the you are pleased with the noise canceling feature and battery life of your new Sony WH1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
BUY BUY BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST MONEY IVE EVER SPENT!!! cant hear a thing from the outside when i listen to music. great sound quality and sooo comfortable. the battery lasts really long too i go days without charging it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KipDiddy, Thank you for the 5-star rating and we're glad to hear that you love the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Sony WH 1000XM4 100% satisfied
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deeply satisfied with this Sony WH 1000XM4 headphone. Great noise cancellation pindrop silence. Concert mode ambient noise mode are perfect feels like I am in auditorium. Very comfortable to wear, no pain on ear even after wearing for long duration
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sayan, Awesome! We're thrilled to hear that you are enjoying your new headphones. Thank you for choosing Sony. Carl
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing, It feels really good, very comfortable for long periods of time. Battery life is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelinaJ,
That's great! We're glad to hear that you like sound quality, comfortable design, and battery life of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
Content never sound so sweet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been salivating at a chance to purchase these headphones, since the reviews on YouTube by MKBHD. Folks I can tell you, it is a phenomenal piece of technology for it being a headphone. The crew at Sony that engineered this baby made it so intuitive. The audio through the headphones to telecom the battery levels once you tap the power. Cables you don have use headphones issued on the plane. I am extremely happy with my purchase. Usually, I’d wait a year after manufacture warranty to expire to get a thorough understanding of the product, but I couldn’t contend myself. Parents are really going to appreciate the noises canceling feature but plea use it responsibly. LOL!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NomuskNoFuss, You've made a great choice! We're very pleased to hear you're enjoying the excellent sound quality and noise canceling feature of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Sony M4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item, highly recommend and good quality, comfortable too
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, DanielaH.
We are so pleased to hear how much you are enjoying your WH-1000XM4 headphones. It's wonderful to know that you find them to be a very good item, and we are especially happy that you find them comfortable and of good quality. We designed these headphones to be a great choice for all-day listening, so your feedback is truly rewarding.
Thank you again for choosing Sony and for your strong recommendation.
Best regards, Gus, Sony Social Media Team
AMAZING AUDIO EXPERIENCE!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones connect automatically to your main device and provides a seamless listening experience. I've noticed a major difference between using these noise cancelling headphones and everyday earbuds, Sony is way better and I often hear notes in songs I didn't hear before. I also love being able to control the volume without taking out my phone. 8 months later, they still work like brand new. When extended they fit comfortably over my thick 4c hair. My only con is the process for connecting to new devices can be annoying. I never used the Sony app and deleted it after a couple weeks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tiarah, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Good quality.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these for a year and a half and they're still going strong. The ear pieces are comfortable and the sound is clear. The noise cancelling is nice as well, and I like that I can turn it on and off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emily,
Perfect! We're thrilled that you are enjoying the comfort, sound quality, and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Amazing sound
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever your listen to music or watch a movie your truly feel like you’re in a concert or a movie theater. And the best part you get to dial in your EQ settings if you really want to turn the Bass to the MAX
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Michael!
Thanks so much for taking the time to share your feedback on the WH-1000XM4 headphones.
It is fantastic to know how much the audio experience is connecting with you!
We appreciate you choosing Sony!
Best regards,
Estefany
Sony is so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is a excellent, you can easily listen every instrument and voice without problems with good clarity I expend hours listening music and it is a pleasure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Liverling,
We are ecstatic to learn that you are having such a fantastic experience with your Sony WH-1000XM4 headphones!
Thank you for your five-star review and for highlighting the excellent sound quality and clarity. It is fantastic to hear that you can easily distinguish every instrument and voice, and that spending hours listening to music has become a pleasure.
We truly appreciate you choosing Sony!
Regards,
Dominick
Love them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! The noise cancellation works amazing and they are super comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RachelD,
Thank you for choosing Sony!
We’re honored to hear that you love your WH1000XM4 headphones. It’s wonderful to know that the noise cancellation and comfort have made such a positive impact on your experience. Your feedback encourages us to continue delivering products that enhance everyday moments.
Best regards,
-Fred
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of these sony headphones are unmatched. I am very happy with this purchase (and the noise cancelling is pretty good).
I would recommend this to a friendBrand response from SonyListens
Posted .HI ArthurD,
We’re thrilled to hear that you’re enjoying the unmatched quality of your new headphones! It’s great to know the noise cancelling is meeting your expectations and that you’re happy with your purchase. Thanks for choosing Sony.
Best regards, Eliab
Comfort and Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality headphones, don't regret my purchase. Comes in 3 color options which are all pretty good. I really like the comfort of them and ability to wear them all day without any irritation. I like the option of wire and wireless as well. Comes packaged nicely with a reusable case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mari,
Thank you for the 5-star rating! We're happy to hear that you like the comfortable design and quality of the headphones. Thank you for choosing Sony!
-David
Comfy and Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I was skeptical at first because I've used airpods for a while now. But these take it up a level. They're extremely comfortable and they fit snug so they're not too tight(since other brands give you a headache if you wear them too long). For once it feels like you're actually getting what you pay for. Highly reccomend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseR, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl
great sound and battery life :D
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love the color and the case is a good size. usb-c charging YAY. out of the box sound is good, i haven't touched the EQ. noise cancelling is great, sometimes i forget how loud noises really are when i take them off. battery life is great, i don't use them super often and i've charged them only once, they're still on 70% as of today. i can always count on them having charge. the only reason i give them a 4 star is because my ears get hot and a little sore after wearing them for multiple hours, just be weary of that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ratonsita,
Thank you for sharing your review with us! We're glad to hear you love the color, case, USB type-C charging, good sound quality, noise cancellation, and long battery life of your WH1000XM4. We're sorry to hear your discomforts while wearing the headphones for multiple hours. We suggest to adjust the headband and the earpads properly than can help reduce discomforts. Also, try lowering the volume. You may be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue. You may check this link with information if your ear hurts when wearing headphones: https://www.sony.com/electronics/support/articles/00015243?utm_source=glean
In case you concerns or need assistance with the headphones, feel free to contact us by sending an email to [email protected] with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate your feedback. Thanks again for purchasing Sony! - Kris
