Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Over 2000 hours of use!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones!! I had my first pair for 4 years and used them everyday before the seal inside broke, which means it makes a small whistling sound in ANC is on. I had over 2000 hours of use!! I was so pleased with these headphones that I got another pair for ANC and that way I can use my first pair while working on projects and don't have to worry about it they get damaged.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zeroe4, Thank you for choosing to purchase another pair of WH-1000XM4 headphones! We're thrilled to hear that you're satisfied with your purchase and that you're enjoying all the amazing features these headphones have to offer. Thanks for trusting Sony! -Jess
Great buy, great fit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So comfy, such great sound. I love how easy they were to pair and use immediately.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatherP,
We are thrilled to hear how much you are enjoying the comfort, sound quality, and seamless usability of your WH-1000XM4 headphones! We specifically engineered the earcups for all-day wear and designed the quick pairing feature to get you immersed in your music immediately.
Thanks for choosing Sony.
Best regards,
Eliab
My favorite headphones to date
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these so much. The battery life is great, the fit is super comfortable, while maintaining the ability to move around and workout without them falling off. The sound quality and noise cancellation together make for a wonderful experience in whatever setting you’re looking to be in and listen to some tunes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mcrainwater,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
The best or nothing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply the most comfortable, best sounding headphones on the planet (at least at this price point). I upgraded from the WH-1000XM2 headphones, so I was already accustomed to how good Sony's headphones are in general. Battery life, comfort, pretty much stayed the same. I noticed a nice bump in sound, as well as slightly better noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benzy, we're glad you like the comfort, battery life, and sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
We Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve really enjoyed these so far! I need over-the-ear headphones as my ears get sore when I wear regular headphones for a long period of time, and I had the Studio Beats previously but the noise canceling was kinda subpar. I work in an office setting where the guy next to me is on calls constantly, and I could hear the drone of his voice through the Studio Beats. With these guys, I hear NOTHING and it is phenomenal. The ability to tweak the level of noise that is canceled out is also really cool. Battery life is stellar. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi loulabell,
You made the right choice with the Sony WH1000XM4! We're glad that you like the noise canceling function and battery life of the headphones. Thank you for choosing Sony!
-Ralph
High performing and highly recommended.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding, high performing. Good amount of bass but well balanced. I listen to mostly metal and the low end is good but not overpowering while the high end is excellent. Wish they’d get a bit louder, I find around 90% volume is it’s sweet spot on an iPhone 12. App is quite good, lots of customization. Little pricey but the quality is there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jblank, Thank you for taking the time to review the WH-1000XM4 Wireless Noise-Canceling Headphones. We value your feedback with this WH-1000XM4. Adaptive Sound Control is a smart function that senses where you are and what you're doing, then adjusts ambient sound settings for the ideal listening experience. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Thank you for choosing Sony! Jay
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for travel and workout and they feel amazing and sound amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello maddicon,
Thank you for choosing Sony!
We're elated to hear that the WH1000XM4 headphones have enhanced both your travel and workout experiences. It’s wonderful to know that they provide you with comfort and exceptional sound quality during your activities. Your positive feedback motivates us to continue delivering products that support your lifestyle seamlessly. Thank you for sharing your experience!
Best regards,
-Fred
Great decision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was between Bose, and these new sonys. Looked at reviews for weeks until I broke down and spend the buttload of money for them and the protection plan, which in the end will def be worth it. Awesome clear sound, bass is loud, but couldn’t hit low notes as well as I anticipated. Feels great, comfy, and have a lot of different settings, a ton of great functions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samaran, we're glad that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. ~Ralph
Definitely the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know these headphones are a little expensive. But you can often find them on sale. I got these on sale and these are by far the best headphones I’ve used. I did buy a lot and returned most of them. We can connect to multiple devices. The base is really good. They are light and easy to use. And the app is pretty extensive. I recommend is highly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mijopest, Excellent! We're glad that you like how light and easy to use your new headphones. We also appreciate your feedback on the bass and app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great headphones for your college student!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these are the best mid range headphones you can buy. They work great in the gym or walking around campus. I have really long and big curly hair in the headphones still sit comfortably over my ears. I do tend to sweat a lot around my temples when I work out, so I make sure to clean them once a week. I can usually go two days without charging them with constant headphone use does noise cancellation works great when I’m not on a silent floor of the library and the ambience is perfect for when I’m in the gym, but someone is asking me a question!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaenaW, fabulous! You've certainly made a great choice! We are truly happy to learn that you're satisfied with the very comfortable fit design, long-lasting battery life, exceptional noise canceling & ambient sound mode function, and superb performance of your WH-1000XM4. Thank you so much for sharing your excellent experience with our product and for choosing Sony! - Romeo
Excellent noise canceling headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best wireless headphone I have ever used. The sound quality is great. Light weight , easy to wear and Battery life is awesome too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Watch, perfect! You've certainly made a great choice! We are truly happy to learn about your satisfaction with the amazing sound quality and superb features of your WH-1000XM4. Thank you so much for sharing your excellent experience and for choosing the best brand, Sony! - Romeo
Great sound quality, sometimes laggy though
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality on these are great, and so is the battey life. Only issue I have is that with short form content sometimes audio lags behind when videos start, after a couple of seconds it catches up though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradenE,
We're pleased to learn that your Sony headphones have impressed you with their great sound quality and long battery life—thank you for your 4-star rating! The WH1000XM4’s combination of high-fidelity audio and all-day power is certainly a standout. Sorry for any inconvenience with the brief audio lag when watching short form videos—this can sometimes be related to device connectivity or Bluetooth codec settings. If possible, try updating your headphone firmware and reconnecting them to your device, you can check the information and instructions in the following link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002929020.html?search=software.
Thank you for choosing Sony—hope you have a fantastic day!
DiegoV.
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these! They are so comfy, lightweight, good Bluetooth connection, and great sound. The noise canceling and ambient sound control are great features. I’m no expert in headphones, but these work just fine for what I need!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Megan, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
xm4>airpod
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.oh how i love these piece’s of machinery they’re great on the ears and sound wonderful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyriderlol,
We absolutely love hearing this! It's fantastic to know you enjoy the Sony WH-1000XM4 so much. We design them not just for wonderful sound but also to be great on the ears for long listening sessions. Thank you for the 5 stars and for choosing Sony!
Best regards,
Dominick
Very good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound so good and are very comfortable. Light and portable but this also makes them feel a little fragile sometimes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusM!
We are really happy to hear how much you're enjoying your WH-1000XM4 headphones! We appreciate you sharing your thoughts. It's great to know that you're so pleased with the sound and comfort.
We worked hard on making them lightweight and comfortable for all-day use, with great sound and industry-leading noise cancellation, so it's awesome to know that's making a difference for you. We'll definitely take your feedback about them feeling a little fragile into consideration.
Thank you for choosing Sony!
Best regards,
Estefany
Sony vs Apple
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Apple AirPod Max and compared it to this Sony. The only thing I liked better with Apple was the fit over the ears. It just seemed more cushioned and form fitting. Everything else I liked better with the Sony. Sony absolutely blows away Apple with bass too. No matter what settings I put the Apple on, it would not come close to the hard hitting bass of the Song which was the clincher for me. Much lighter weight and more compact with a better case too were the other pluses.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RSSZ28, Awesome! Glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Worth every penny
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for noise canceling over the ear headphones that are high quality, comfortable, and have terrific battery life look no further. I use these 6 to 10 hours a day normally and my only complaint is I wish some of the control were physical buttons instead of swiping the ear cup or using the phone app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RecklezzPenguin,
We're glad that you like the noise canceling function, comfort, and battery life of the headphones. Your feedback about having physical buttons is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
I’m an idiot but these headphones are amazing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Funny story about how good these headphones are…and what an idiot I am. First, the sound is incredible. Connectivity is great with about 50-60 ft range. Connecting to two devices simultaneously switches flawlessly and intuitively(pauses sound from one device for incoming call on other device). Battery life is endless. Sound cancelling on and volume at 70-80% volume for 7-8 hours and only battery only dropped 20%. Ok, to tell on myself…I’ve been sitting at the correct gate (Phoenix airport) this evening for over 2 hours watching the boarding time every 15 minutes. The second hour I am literally sitting in front of the ticketing booth with these headphones on and I missed the call to board the plane because I never heard the announcement(and no I couldn’t see the boarding area from where I was sitting). All I’m saying is that I’m an idiot but the sound cancelling is amazing and has to be pretty close to what I would imagine being in a deprivation tank would sound like. Without a doubt the best headphone purchase I’ve ever made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 3MoreHours,
Wow! Thank you so much for sharing your amazing experience with our WH-1000XM4.
We are extremely pleased you are satisfied with the incredible sound quality, industry-leading noise canceling function, great connectivity, multipoint connection feature, and long-lasting battery life of these headphones. To hear an announcements or people’s voices while wearing the headphones and listen to music, you may need to activate the Ambient Sound Mode feature of these headphones. For more details, check out the following link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752829.html
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the noise cancelling feature works well, the battery life is good on them
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, IsaacB!
We are so pleased to hear that you are enjoying your WH-1000XM4 headphones!
It's fantastic to know that the industry-leading Noise Cancelling feature is working well for you, providing the quiet space you need. We're also glad the good battery life is keeping your music going!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Awesome headphones!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing beats the sound quality!! Great fit, very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nexus, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl