Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality Headphone that are versatile and comfortable. I use these headphones for when I play my PS5 because it comes with a aux cord. Not a lot of high quality headphones still have aux ports on their products, and I love that Sony still does. The sony app also does a good job of helping you EQ your sound, which beats JBL's app in terms of quality and function. I would suggest spending the money to get these headphones because they will last a long time. Sony makes great listening products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TylerE, Excellent choice! We are glad to hear that you are happy with your new WH-1000XM4 paired with your gaming console! Thank you for choosing Sony! -Carl
Head Phone Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and light weight. They dont get too loud but with the sound quality they provide you do not need them too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaM, Perfect! Good to know you like the super comfortable fit, lightweight design, and amazing sound quality of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Excellent Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise reduction and sound quality. Very comfortable on our flight from California to Hawaii and back. Barely dented the power reserve according to the excellent app. designed for use with these headphones. A bit tricky getting them back in the case, but that's about it for the criticism.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TroyBobRonson, We're delighted to hear you are enjoying the exceptional sound quality and noise canceling feature of our industry-leading noise canceling headphones, WH-1000XM4. It's also good to know you're comfortable using them. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for your feedback and offering a fantastic rating on the product! -Jess
I love these headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I also have the lower end pair from the same brand, they’re both wonderful. I reccomend these headphones. The sound quality is amazing. If you’re debating on getting them, you should
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JazzlynnJ,
Thank you for choosing Sony!
We couldn't be happier to hear that you love your WH-1000XM4 headphones and appreciate the quality across different models from the same brand. Your recommendation means a lot, and we're glad the sound quality continues to impress you. Thank you for sharing your experience!
Best regards,
-Fred
Great headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is incredible...I did upgrade from the XM2 version, and this one has better noise cancelling and a later version charging cable. It is a little lighter on my head, so I don't feel it at all. The bass response is much better too, doesn't distort so fast like the other one did. I'm a fan.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shadow,
Awesome! Thank you for an amazing review. This is a great choice of an upgrade. We're glad to know that you are enjoying the comfort, noise canceling feature, bass sound and charging cable with your new headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
Super light and comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most important plus for me is that these headphones are super comfortable. Some people say it is all plastic and not as premium as some other offers on the market, but it makes them very light and extremely comfortable for longer wear. The sound is great as well. Ideal headphones for WFH
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vdoc, Thank you for this amazing review of your WH-1000XM4. We're glad you love the comfortability, excellent sound quality, and overall features of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
Best Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING!! Great sounds, great feels. Would purchase again
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Sharmin!
We are absolutely delighted to hear that you love your WH-1000XM4 headphones and are enjoying both the "great sound" and "great feels." It's rewarding to know that the combination of our industry-leading audio quality and premium, comfortable design is making such a positive impression.
We appreciate you letting us know you'd purchase them again!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Sony WH-1000XM4 review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent feel around the head. Comfortable to wear for running and working out. Sound quality is excellent especially if you customize your equilazation. Best option for something more reasonably priced
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DanielD,
Thank you for your fantastic review of the WH-1000XM4 headphones! We're delighted to hear that you find them comfortable for running and working out. The excellent sound quality combined with the ability to customize the equalization truly makes a significant difference. We're proud to offer a premium product that provides great value and performance at a reasonable price. Thank you for choosing Sony!
Best regards,
-Fred
Gets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are pretty good quality headphones. The one issue I have found is that the touch controls on the right headphone are not very responsive, and sometimes take 2 to 3 times to pause the music. The sound quality is good and they are light on my head. I also like that the storage case is compact as can be, and carries the essentials.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lumberjack,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality, fit, and supplied case of the headphones. Your feedback about the touch controls is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).
The sensor of the touch sensor control panel is built into the flat surface of the right unit. Operate within the range of the sensor. Additional troubleshooting steps are also available on this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
You may also find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204192
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
Sony MX4 Headset Review: Immersive Sound Experienc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony MX4 headset delivers exceptional sound quality with deep bass and clear highs. Its noise-canceling feature ensures an immersive listening experience, while the comfortable design makes it perfect for long sessions. With long battery life and intuitive controls, it's a top choice for audio enthusiasts
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kingd, we appreciate your awesome review. We hope you are enjoying your new headphones! Thanks for choosing Sony! Happy Holidays! ~Earl
Best Headphones I've ever bought!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, I work from home and wear these for up to 5 hours straight without them getting uncomfortable. I take video meetings and people can hear me clearly. The sound cancelling function works very well. And the battery life is amazing. I can use them all day for 4 days before the battery dies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kreestoff, Thanks for leaving us such a wonderful review of your WH-1000XM4! We really love to hear you are comfortable using your WH-1000XM4 for long periods of time. We're also thrilled to know you feel the WH-1000XM4 is the best sounding headphones that you've purchased you're enjoying the great noise cancelling feature, long-lasting battery life, and overall sound quality. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
Amazing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best headphones in the game. No Complains. Insanely good battery life and sounds great. The world is silent with these on
I would recommend this to a friendBrand response from SonyListens
Posted .We are thrilled to hear that you are enjoying your WH-1000XM4, SCARLET! Their battery life is indeed impressive, allowing for extended listening sessions, and it's great to know the sound quality has met your expectations. The noise-canceling feature helps create a beautifully silent experience, letting you immerse yourself fully in your music.
Thanks again for choosing Sony and for being a valued customer!
Best regards,
Gus
Sony Social Media Team
Best headphones you can buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a longtime Bose fan, and own a pair of QC35 and NC700s. I believe that the Sony XM4 are superior in sound quality and noise canceling. They are lightweight and comfortable to wear for long periods, and I find that they provide a fuller sound for all content.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeW, We are glad that your new Sony wireless noise canceling headphones are the best headphones for you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Best NC headset I have ever used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Without a doubt, these are the best noise canceling headset I have ever owned. They fit very comfortably over my reading glasses and I can wear them all day. The battery life is long enough for a twelve hour work day. Very consistent Bluetooth. No problem connecting every single time and very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustMe,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Still going strong two years later
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my teenage niece and she uses and takes them everywhere. Headphones are still good, durable, sound is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello StephanieT,
Thank you for choosing Sony!
We're honored to hear that the WH-1000XM4 headphones have become a reliable companion for your niece, offering great sound and durability for everyday use. It's wonderful to know our product is helping enhance her experiences wherever she goes.
Best regards,
-Fred
Best Headphone Ever
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is amazing!! I bought this product while it was on a flash sale, and this was one of the best investments I have ever made. The headphones sit comfortably on your ears, the sound quality is smooth with a sturdy bass, and the noise cancellation is astonishing. The battery life is great too as it can last for almost 20 hours for me. I mainly use it for the gym, and I could go on without charging it for a whole week. With a built-in swiping feature, I am also able to skip through songs and hold down the headphone to muffle the music and listen to outside noise. I highly recommend this product to anyone looking to buy nice headphones for a decent price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JunY,
You made the right choice! We're glad that you like the comfort, sound quality, noise canceling function, battery life, and touch controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Mr. B
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sony noise canceling headset. I bought it at a great price and they sound awesome. When i play my favorite music i feel like im in a concert hall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Realtalk,
We are immensely pleased to hear that your WH-1000XM4 headphones are making you feel like you're in a concert hall. That immersive sensation is exactly what we aim for by combining our HD Noise Canceling Processor QN1 with Edge-AI technology, which restores high-range sound lost in compression. It is fantastic to know that you are enjoying such awesome sound quality at a great value.
Thank you for choosing Sony!
Best regards,
Dominick
Sony Wireless Headphones - Noise Cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality with superior noise cancellation abilities. Neat feature to "mute" the noise cancelling with just the touch of the outer headphone, makes communication with other individuals in the room very easy. Battery duration is excellent and super comfortable to wear for extended periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CasualGamer,
Great! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Pretty awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound amazing, the quality is pretty awesome. They’re super comfy and plush, and NOT too heavy. The noise cancelling function is outrageous! And the speak to mute function comes in handy… the app helps you adjust volume and eq…. And you can change the LEVEL of noise cancelling!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tiff,
Awesome! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Small issues, but still great headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My one gripe with these is that they sometimes cut out while I’m listening to music. The other thing is that when I’m connected to two devices (IOS), and I take a call, it messes with the whole system until I can figure it out. This could be my own user error so take this with a grain of salt. That being said, these are probably the comfiest headphones I’ve had the pleasure of owning. They might be plastic, but that doesn’t take away from the overall quality at all. I can wear these for hours on end without it hurting my ears or head (and it never has hurt…ever). The sound is great for a casual listener without trained ears, and I love the way they look. Overall, those small issues might take away from these slightly, but I would absolutely buy them again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OliviaV, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl