Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great.Sound fantastic. I love how they feel on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesG,
We're so glad to hear that your Sony headphones sound fantastic and feel great to wear. Thank you for sharing your amazing 5-star review! Exceptional audio and all-day comfort are key hallmarks of the WH1000XM4, and it’s wonderful to know they’ve made such a positive impression.
Thank you for choosing Sony—wishing you a truly enjoyable day!
DiegoV.
slayyy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality sounds really good for the price, nice bass and love the options on the app to change how much bass I want. and very comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisM,
Amazing! We're glad that you like the sound quality, dedicated app (Sony Headphones Connect), and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
My Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent condition and comfortable in my ear.best quality of sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CliffordQ!
It's a truly pleasure to hear that your WH-1000XM4 headphones are in excellent condition and feel comfortable in your ears.
The sound quality really stands out, thanks to the noise cancelling and easy-to-use controls, so you can just relax and focus on what you’re listening to.
Thank you for choosing Sony!
Best regards,
Estefany
Sony WH-1000XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have amazing noise-cancelling!! Very easy to change settings in the mobile app as well. Very comfortable fit!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aidan!
Thanks so much for sharing your feedback with us.
We are thrilled to hear that you’re having such a great time with your new WH-1000XM4. It’s awesome to know that the fit feels just right for you and that you found the app easy to navigate.
We appreciate you choosing Sony!
Best regards,
Estefany
Excellent, brand-name headphones at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my wife and she absolutely loves them. These headphones are incredibly lightweight and comfortable, with excellent sound quality and very good with outside noise cancellation. Also an excellent value for the price. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
can't go wrong with this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very comfy, pretty decent sound quality, excellent noise cancellation and battery life...not sure if it is sturdy enough though, time will tell
I would recommend this to a friendBrand response from SonyListens
Posted .Hi notapoweruser, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Very good headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones overall. They sound very good. The noise canceling is also very good. Nice build quality. Great deal at a very good sale price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
Thanks for the great feedback! We are immensely pleased to hear that you're happy with the sound and the build of your new WH-1000XM4 headphones.
Thank you for choosing Sony!
Best regards,
Estefany
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These over the ear Sony headphones are exceptional. Everything about them is perfect. Fit, sound, battery life, etc... The best over the ear headphones I have owned since my AKG K240's from back in the 70's. Very impressive and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JROhio,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great sound 4 your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and sound quality. My 3rd pair they last easily 1yr- 1 1/2yrs. Unfortunately my last pair stopped charging. Sony offers a good warranty, however I use them daily and couldn’t wait so I bought another pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WiseShopper,
We are delighted you appreciate the great price and sound quality of the WH-1000XM4, and we truly value you choosing them for your third pair. We are sorry to hear your previous pair had a charging failure. Since you couldn't wait for a warranty claim, for future reference, charging issues can often be resolved by using a lower-wattage charger (like the port on a computer) or performing a soft reset by holding the power button while plugging the cable in. We hope your new pair provides you with many more years of excellent performance! Thanks for choosing Sony.
Best regards, Eliab
The best noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought an older version of these headphones years ago. Somehow they have improved the quality of the sound produced. With the multiple ways to hear ambient sound when needed, this model will stay my favorite. The battery life is also second to none.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derrik, Thank you for the 5-star rating! We're glad you are impressed with the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
Excellent earphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was always the Bose guy but my son wanted these for Xmas and when I tested them I bought two more for me and my wife. Excellent sound and noise cancelation, unbelievable battery life. The fit is also great. You can’t go wrong with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Silversurfer,
Wow! Thank you so much for sharing your great experience with our XM4 headphones. We truly appreciate that you are enjoying your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
Sony head phones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them I run and it fits perfect over my ears and I sweat a lot still I feel great when I use them 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JakeF!
Thank you so much for sharing your feedback! We are really happy to hear that your WH-1000XM4 headphones fit perfectly and make your runs more enjoyable.
These headphones are designed with comfort in mind, have industry-leading noise cancellation, and offer long battery life, so you can focus on your workout without any worries.
We appreciate you choosing Sony!
Best regards,
Estefany
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I don’t hand out five stars easily but these headphones never cease to amaze me. They have more features than you could ever imagine. If you get stuck in a setting just Google how to get out of it by using the model number of the headphones. It has more settings than are listed in the instructions. These really keep the noise out and would be great on an airplane even in the noisiest seat. They charge in the blink of an eye and the charge lasts me for a week of viewing in the evenings at least. I haven’t had to charge them yet. I just wish the charging cord was longer than 3 inches. They really exceeded my expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi happyshopper, Thank you for giving the WH1000XM4 a perfect 5 star rating! We're very pleased to hear you're enjoying the cool new features, ease of use, excellent noise cancellation, quick charging, and long-lasting battery life of your new Sony headphones. We have noted your input about the length of the charging cable and will be sure to forward this feedback to the appropriate department.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Best headphones I’ve ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Bose and Beats headphones, these are by far my favorite. These are the most comfortable and best sounding headphones I have tried. The touch controls are really interesting, the only major complaint is that some features can be counterintuitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abravo, you definitely made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphone. Once I turned off the voice control setting, I was very happy with them. They would pause the music if they detected any talking
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, AlexA!
We are so glad to hear that you are very happy with your wh1000xm4! It is great to know that the sound quality is meeting your expectations.
We also appreciate you mentioning the voice control setting. It sounds like you encountered the Speak-to-Chat feature, which is designed to automatically pause music for quick conversations. While many users find it helpful, we understand that it isn't for everyone, and we are glad you were able to easily toggle it off to enjoy your music exactly how you like it.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
10/10 recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve made in a while! They really do last for a long time and I never want to take them off !!! Amazing quality for listening to music. :-)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andy,
Thank you so much for your wonderful review! We are pleased to hear how much you're enjoying the WH-1000XM4 headphones. It's great to know that they provide you with such long-lasting comfort and exceptional sound quality for your music. We appreciate your feedback and are glad that you've found them to be a worthwhile investment.
Thanks for choosing Sony!
Best regards,
Stephanie
Sony XM4s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve owned, the battery lasts weeks and fully charges in minutes I’ve had them for over a year now for the gym and they’re still like new
I would recommend this to a friendExcellent noise cancelling, heavy bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling, very comfortable. Great sound; heavy on the bass but you can eq that out. Noise cancelling doesn't remove all higher frequencies but makes them much quieter, while low frequencies are pretty much gone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jass, Great! We're glad that you like the noise canceling feature, comfort, and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
ANC, PNC, fit/comfortability, Design, Quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To begin with, this is a review for the average user. I have Skullcandy venue and AirPods Pro, each totaling appx. $130 & $250 respectively, so this is the comparison. The Skullcandy headphones were good, but they didnt make me say "wow". Average sound, ANC worked, though not well. I discovered that an ice bagging machine is a good test, considering it is very loud, but not machine shop loud. With the SC I could hear the ice dropping out of the machine even at maximum volume. The AirPods Pro, however, mask the sound completely and without using max volume, same as these sony WH. They slip around the head, but that may be because I have a smaller one, and the touch controls are a pain sometimes but the sound quality is miles ahead of any Skullcandy, and a fair amount better than the AirPod pro. The mic really sucks though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sett,
You made the right choice with the Sony WH1000XM4 headphones! We're glad that you like its sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location
Your feedback about fit, touch controls, and the mic quality is greatly appreciated. Make sure to adjust the headband for optimum fit and comfort.
For the best overall performance, it is recommended to install the latest software version (via the Sony Headphones Connect app).
The sensor of the touch sensor control panel is built into the flat surface of the right unit. Operate within the range of the sensor. When you swipe your finger forward/backward or up/down on the touch sensor control panel, the touch sensor control panel may not work correctly depending on the angle at which the headset is worn or the direction your head is facing:
a. When you swipe your finger forward/backward, make the movements perpendicular to the headband.
b. When you swipe your finger up/down, make the movements parallel to the headband.
To improve call quality, re-establish the connection between the source device and the headset. Select HFP or HSP for the profile.
Sony takes all feedback seriously. Rest assured that this will help us improve our products.
Hope these steps improve your experience. Thanks for sharing your review and for choosing Sony
-Ralph
Sony figured it out!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used Bose for over 8 years. Lost my headphones (left on a plane after an early flight) and decided to get these. Used to be a fan of Sony from back in the day when they were heavy into music, but felt they lacked the edge of technology. Well I am pleasantly surprised that these are excellent in noise cancelling and crisp music. Bose are really good, these are GREAT, they figured it out and are very comfortable. I can wear them for hours at a time. Uses USB-C which is nice because most of my devices connect with the same. The app does what it needs to, and one feature you may want to consider toggling is the pause every time you speak. I did not realize how much I spoke to myself out loud only to realize that I had pause the music. The touch controls on the side are also easy to use and intuitive. Would highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LGarcia,
We're thrilled that these headphones have brought you back to Sony. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph